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Quantico Collision Center - CARSTAR

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(5 Reviews)
40
Write a Review

Score Details

5 stars
75%
4 stars
12%
3 stars
<1%
2 stars
<1%
1 star
12%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
40
Net Promoter Score ®

Business Details

Categories
Contact
(703) 221-1577
No Business Hours Provided

Business Hours

* No Time Zone Provided
18265 Jefferson Davis Hwy Dumfries, VA 22026-2594
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Quantico Collision Center - CARSTAR's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(5 Reviews)
Write a Review
Recent Reviews
MG
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Matthew G.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2023
verified customerVerified Customer
10
All around- Excellent
Excellent service and repair quality. Manager took a genuine interest in my situation and advised me on the best way to proceed. This reduced time spent in repair and ensured quality work done
CG
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Christopher G.
Subaru Legacy
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/20/2022
verified customerVerified Customer
0
Please look at reviews of facility before taking your vehicle
Repair was dragged out almost a month and a half for an estimated 4 day repair. I had to come out of pocket for rental due to duration of repair. Getting a hold of someone that knows details about the status of your vehicle other than their generic text notifications felt almost impossible. Poor handling and storage of vehicle as I noticed minor cosmetic damage on vehicle. Do not recommend!
MB
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Msg Robert B.
Subaru Outback
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/02/2022
verified customerVerified Customer
8
Supply chain problems resulted in over a month of delays
They did excellent work, but supply chain problems with getting replacement parts resulted in over a month delay beyond their 35 day repair estimate.
EE
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Edrick E.
Subaru WRX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2022
verified customerVerified Customer
10
Quick and easy
Initial estimated time it would take to get repairs done was shorter and was able to get my vehicle back. Job done was excellent. Would definitely recommend again.
WK
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William K.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2022
verified customerVerified Customer
10
Highly recommended.
Very professional staff and top notch work.
Displaying all 5 Review
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