business image

Pro-Lube Tire and Auto Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(733 Reviews)
84

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
4
Total ReScores
3.0
ReScore Average
84
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Neosho, you’ve found us. Here at Pro-Lube Tire & Auto Center we work hard to earn your trust and loyalty. We know how important it is to find a Neosho car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Pro-Lube Tire & Auto Center we understand what
If you’re looking for auto repair in Neosho, you’ve found us. Here at Pro-Lube Tire & Auto Center we work hard to earn your trust and loyalty. We know how important it is to find a Neosho car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Pro-Lube Tire & Auto Center we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair Neosho offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.
...more

Categories
Auto Repair, Tires, Car Maintenance
Contact
(417) 455-9000

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1406 N. Business 49 Neosho, MO 64850-0212
Pro-Lube Tire and Auto Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(733 Reviews)

DR
Denise R.
Missouri
ReScore Review™
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/07/2024
verified customerVerified Customer
Category: Service
Denise said the business caused $3000 worth of damage to her vehicle.
Not Recommended

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/06/2024
Category: Service
Denise said she took the vehicle in there for a problem and they caused 3000 worth of extra damage and caused her to be without vehicle for over a month. They lost a nut inside the engine and that's what caused the damage.
Not Recommended
Wade a. from Pro-Lube Tire and Auto Center responded on 08/08/2024 06:21 AM

We're truly sorry to hear about your experience, Denise. This is not the level of service we aim to provide. Please accept our sincerest apologies for the inconvenience and frustration this has caused. We did our very best to make this right including providing a rental car and covering all the related repair expenses. We also found and repaired a non related internal engine issue during our repair which potentially saved you money in the future. Thank you for your honest feedback. We will learn and improve through this experience.

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