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Pro Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(166 Reviews)
93
Write a Review
Schedule Appointment

Score Details

5 stars
90%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

Categories
Auto Maintenance, Repair Shop, Auto Repair
Contact
(601) 402-7113
Open
Business Hours

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
73 Rivers Dr Hattiesburg, MS 39401
Get Directions
Pro Auto 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(166 Reviews)
Write a Review
Recent Reviews
Verified Customer
Hattiesburg, MS
BMW 330i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2025
verified customerVerified Customer
10
Brake work
As always great job
GB
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Ghazi B.
Hattiesburg, MS
Mercedes-Benz C240
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Really good it was amazing
Incredible Good service
LN
Linda N.
Columbia, MS
Volvo S60
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/26/2025
verified customerVerified Customer
9
Very satisfied
New to Mississippi where no one works on Volvos. Very happy with the service I received.
BS
Brenda S.
Purvis, MS
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Thank you
Thanks Pro Auto for your honest evaluation for my car also courteous service and advice for the future of my car
HJ
Hope J.
Collins, MS
MINI Cooper Countryman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Outstanding service at Pro Auto
They offered a detailed description of what was wrong with my 2016 Mini Cooper. The cost was in line with what they said it would be. They were professional about keeping me informed the entire time. I recommend them for your car needs.
FD
Frederick D.
BMW 6 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
650 grand coupe
I prefer them over any shop they tell you exactly what’s the problem and don’t bet you out your money
JR
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Jeff R.
Petal, MS
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
verified customerVerified Customer
10
BMW
Got our air all fixed up
SG
Sebra G.
Sumrall, MS
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
They are the best
Always dependable
DW
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Dustin W.
Sumrall, MS
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Great experience
They were professional, organized and delivered on time. I’ll definitely be coming back to Pro Auto. Thanks guys.
JT
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Jaime T.
Hattiesburg, MS
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Great Shop!
Very professional, answered me fast with my options and a quote. I needed rear brakes for my Volvo XC90. They were able to get them in a couple days and install in an hour. I will be back!
NR
Ne'Ajsha R.
Petal, MS
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Great guys, quality service you can’t beat!
The quality of the work was excellent and the pricing was reasonable. They didn’t try to pressure me for unnecessary repairs and gave recommendations on follow up repairs that I’m already aware of. They explained everything in detail & I felt comfortable with the process and the guys were friendly & nice. I highly recommend these guys & will be back for my next repairs.
Verified Customer
Hattiesburg, MS
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Great service
Great service, Great location.
MD
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Mark D.
Laurel, MS
Audi A3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Fluid check and change
Had brought my 2016 Audi A3 Hybrid here for tire work and they were very very helpful. They threw in an oils change and had no problems with it being a hybrid. Called this month to get a scheduled oil change and it was not too long to get in and I was first online my scheduled day. In and out in about 35-45 minutes, plus the owners wife keeps a nice bowl of candy in the waiting area, so there is also that.
KY
Katherine Y.
Hattiesburg, MS
Mercedes-Benz S560
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Truly PROFESSIONAL
So glad I was told about Pro Auto! Diagnosed the issue immediately, ordered my parts from MB & had the work done perfectly! So thankful that I don’t have to drive to the Jackson dealership ever again!!
GW
Gloria W.
Lincoln MKZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Great Professional Service
The staff was very helpful, professional, and friendly. The service was great, professional and expedient. I will highly recommend PRO AUTO to anyone I know that needs any car service. The Best!
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