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Pro Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(160 Reviews)
93
Write a Review
Schedule Appointment

Score Details

5 stars
90%
4 stars
8%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

Categories
Auto Maintenance, Repair Shop, Auto Repair
Contact
(601) 402-7113
Closing in 39 minutes
Business Hours

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
73 Rivers Dr Hattiesburg, MS 39401
Get Directions
Pro Auto 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(160 Reviews)
Write a Review
Recent Reviews
JR
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Jeff R.
Petal, MS
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
verified customerVerified Customer
10
BMW
Got our air all fixed up
SG
Sebra G.
Sumrall, MS
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
They are the best
Always dependable
DW
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Dustin W.
Sumrall, MS
Volkswagen Tiguan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Great experience
They were professional, organized and delivered on time. I’ll definitely be coming back to Pro Auto. Thanks guys.
JT
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Jaime T.
Hattiesburg, MS
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Great Shop!
Very professional, answered me fast with my options and a quote. I needed rear brakes for my Volvo XC90. They were able to get them in a couple days and install in an hour. I will be back!
NR
Ne'Ajsha R.
Petal, MS
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Great guys, quality service you can’t beat!
The quality of the work was excellent and the pricing was reasonable. They didn’t try to pressure me for unnecessary repairs and gave recommendations on follow up repairs that I’m already aware of. They explained everything in detail & I felt comfortable with the process and the guys were friendly & nice. I highly recommend these guys & will be back for my next repairs.
Verified Customer
Hattiesburg, MS
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Great service
Great service, Great location.
MD
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Mark D.
Laurel, MS
Audi A3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Fluid check and change
Had brought my 2016 Audi A3 Hybrid here for tire work and they were very very helpful. They threw in an oils change and had no problems with it being a hybrid. Called this month to get a scheduled oil change and it was not too long to get in and I was first online my scheduled day. In and out in about 35-45 minutes, plus the owners wife keeps a nice bowl of candy in the waiting area, so there is also that.
KY
Katherine Y.
Hattiesburg, MS
Mercedes-Benz S560
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Truly PROFESSIONAL
So glad I was told about Pro Auto! Diagnosed the issue immediately, ordered my parts from MB & had the work done perfectly! So thankful that I don’t have to drive to the Jackson dealership ever again!!
GW
Gloria W.
Lincoln MKZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Great Professional Service
The staff was very helpful, professional, and friendly. The service was great, professional and expedient. I will highly recommend PRO AUTO to anyone I know that needs any car service. The Best!
JE
Jimmy E.
Hattiesburg, MS
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Repair on 2018 subrau
My John was very professional in process of repair power window in subrau legacy
Would highly recommend for repair service
LN
Leanne N.
Ellisville, MS
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Always the best service!
I am always please with the service. He went above and beyond this time when I needed help in a rush.
AS
Anthony S.
Purvis, MS
Volvo V70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
9
Volvo repair
Cleanest shop I’ve ever seen. The work was completed in a very timely fashion and I was happy with the cost. Two thumbs up.
NS
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Neil S.
Petal, MS
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Fast and affordable!
Fast and affordable service, great feedback about the issues found.
Verified Customer
Hattiesburg, MS
Mercedes-Benz SLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Excellent service
If you own a European car these are the only guys that I would let touch it. We had issues with several of the other "european specialists" around town but ProAuto fixed everything properly, quickly, and reasonably. Their communication was excellent and they were right on time with how long they said the work would take. They have earned our business for life.
Verified Customer
Hattiesburg, MS
BMW 750i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Thanks John PRO AUTO
Nothing but positive feedback for Pro Auto. My car has been with me since March 2008 and has presented on a few problems until about 4-5 years ago. That is when someone recommended Pro Auto to me and literally no one has worked on it since that time. He is a bit expensive but I assure you, vehicle will be fixed correctly the first time & well worth the cost. It may be time to invest in a 2024-2025 but as long as John is willing to work on her, you know the rest of the story. I’ve recommended Pro Auto to multiple friends and relatives.
Displaying Review 1 - 15 of 160 in total
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