business image

Priority Hyundai Greenbrier

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(6,325 Reviews)
73

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
444
Total ReScores
4.6
ReScore Average
73
Net Promoter Score ®

Business Details

About

We at Priority Hyundai is staffed with friendly and honest personal that has our clients best interest in mind in keeping their Hyundais safe and reliable while keeping it economical to operate while maintaining its performance. We at Priority Hyundai is staffed with friendly and honest personal that has our clients best interest in mind in keeping their Hyundais safe and reliable while keeping it economical to operate while maintaining its performance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(757) 420-5450

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1499 S Military Hwy Chesapeake, VA 23320
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(6,325 Reviews)

AP
gravatar
Aaron P.
Nassawadox, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/22/2025
0
Category: Service
Apathetic and Lazy
I dropped my Venice to them back in November of 2024, almost 90 days later and they still have it. This part wasn’t right or somebody was sick or my insurance company did something wrong… nothing in the last 86 days has been the fault of Hyundai, yet they will not answer a phone to tell you that you must continue to wait. They’re inept, lazy, and truly apathetic. Ken is the biggest huckster of all, followed closely by the service manager and the GM. What’s so enraging is that the managers, who are impossible to get in contact with, just truly don’t care about their repeat customers. I’ll never buy another car or spend another second in that horrible place. I’m sorry to the salesman who I’ve worked with on three car purchases, who my family and friends have worked with on several more car purchases, but he’ll never do business with me or mine again. It’s a shame that the service department is losing you customers.
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