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Azalea Super Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,142 Reviews)
93
Write a Review
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Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

Here at Azalea Super Service, we strive to provide the highest quality service to you and your vehicle. We service all makes and models. We have highly skilled technicians with many years of experience, esteemed certifications, and continuing education to ensure the service is provided at the highest level of proficiency. We offer a Here at Azalea Super Service, we strive to provide the highest quality service to you and your vehicle. We service all makes and models. We have highly skilled technicians with many years of experience, esteemed certifications, and continuing education to ensure the service is provided at the highest level of proficiency. We offer a consumer protection program which has nationwide coverage at no additional charge to you. ...more

Categories
Car Maintenance, Smog, Oil Change
Contact
(757) 461-0179
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5828 Curlew Dr Norfolk, VA 23502-4627
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Azalea Super Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,142 Reviews)
Write a Review
Recent Reviews
KN
KRISTY N.
Virginia Beach, VA
Lexus LS 460
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Trustworthy & Professional
I'm incredibly fortunate to have discovered this automotive shop. I own a 2009 Lexus LS 460, and it's hard to find places willing to service it. The dealership charges high prices and has longer wait times than I can manage without my car. As someone who relies on reviews, I stumbled upon this shop. I worked with Jim, who was straightforward, honest, and allowed me to bring my own parts since they were out of stock elsewhere. They kept me informed at every stage of the process, and the prices were fair and reasonable. I've finally found a professional, trustworthy, and diligent shop. I highly recommend them and will definitely return with my other vehicles. Thank you!
The Team a. from Azalea Super Service responded on 05/01/2025 11:30 AM

Thank you for those kind words! We're very happy you found us, and that we were able to get your vehicle fixed and back to you in a timely manner.  We strive to give the best customer service available, and are so pleased to know you were happy with the repairs done.  We look forward to servicing your vehicles in the future.  If you need anything don't hesitate to reach out to us !

SC
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STEVE C.
Norfolk, VA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
State Inspection
I didn’t think anyone could match the customer service I received for the 20+ years I have done business with Gene and Pat, the founders and original owners of Azalea Super Service, but Eric went out of his way to provide that kind of service yesterday when I showed up for a State Inspection - End of the month - on both my cars, and got them both done this morning, first thing!!! That is the kind of attention that will keep my business and as long as Lee continues to take care of my fleet of cars, and Jerry and Eric don’t get to greedy with their labor cost and parts markup, Azalea Super Service will remain my automotive service provider!!!
The Team a. from Azalea Super Service responded on 04/30/2025 06:15 AM

Thank you so much for that wonderful review ! We're so happy to hear you're pleased with our services still, even though there's new owners.  We strive to give the best customer service possible, and hope we're making Gene and Pat proud.  Thank you for being such a loyal customer all these years !

TM
Tommy M.
Virginia Beach, VA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
Category: Service
Tommy said that they told him what needed to be done and they fixed it.
Recommended
The Team a. from Azalea Super Service responded on 05/01/2025 11:30 AM

Thank you !

Verified Customer
Virginia Beach, VA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Great service
Very honest and dependable vehicle maintenance shop! Won’t take my vehicles anywhere else!
The Team a. from Azalea Super Service responded on 04/30/2025 05:10 AM

Thank you for being one of our best and loyal customers !!

DA
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DORISSA A.
Virginia Beach, VA
BMW X1
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Excellent Service
I was in and out so fast I think I broke the Guinness Book of World Records. The Owners and staff are always so friendly and accommodating. I appreciate you all so much!
The Team a. from Azalea Super Service responded on 04/30/2025 05:10 AM

Thank you !

DN
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DON N.
Virginia Beach, VA
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Excellent service
I went here for many service. They always do a good job, price is fair and very professional. I recommend everyone to go here.
The Team a. from Azalea Super Service responded on 04/23/2025 10:43 AM

Thank you !!

BC
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BRIAN C.
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Great Job
I brought my truck in for State inspection, Eric greeted in the parking lot which was AWESOME, Young lady at front Desk was very polite and friendly. I was in and out at a reasonable time. Thanks
The Team a. from Azalea Super Service responded on 04/22/2025 10:05 AM

Thank you for sharing your pleasant experience you had here at Azalea Super Service ! We try to give the best customer service there is, especially to our loyal customers such as yourself.  Thank you for your business !!

NS
NATHAN S.
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Mr Nate
This was a big job ! It was performed in a timely manner . Got My Suburban doing great again ! Hopefully another 6 years it will last .
The Team a. from Azalea Super Service responded on 04/22/2025 05:24 AM

We're pleased to hear that you're happy with the repairs done to your Suburban ! Let us know if there's anything else you need !

LG
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LOU G.
Norfolk, VA
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
9
In and out feeling good. Thank you.
My appointment was on-time. I was on and out feeling good.
Thank you.
The Team a. from Azalea Super Service responded on 04/22/2025 05:25 AM

No, thank you for being such a loyal customer to Azalea Super Service !!

JW
JAY W.
Atlantic Beach, FL
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Great customer service
Went through the whole process with me. They were extremely professional, making recommendations based on what they saw and even warning me against over spending in things I didn’t need! If you have issues trust these guys!
The Team a. from Azalea Super Service responded on 04/21/2025 04:41 AM

THANK YOU 

Verified Customer
Virginia Beach, VA
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Excellent Service great People
Sandra took her vehicle in for service and let me know that the people treated her well and she will continue working with them.
The Team a. from Azalea Super Service responded on 04/18/2025 11:28 AM

Thank you ! We're pleased to hear she had a pleasant experience here at Azalea Super Service !

AS
ASHLEY S.
MINI Cooper Countryman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Extremely honest and helpful
Jim was very honest about something cosmetic I thought I wanted done. He explained why it wasn’t necessary and convinced me not to waste money when I wouldn’t have been happy with in the end. I am very grateful for that. I had them do an oil change since it was there anyway. They did a great job and it cost me less than places I’ve been in the past. Would recommend 10/10!!
The Team a. from Azalea Super Service responded on 04/18/2025 11:29 AM

Thank you for that wonderful review ! We're so happy to hear you were pleased with our customer service ! If you need anything in the future, don't hesitate to call !

SS
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STEVE S.
Virginia Beach, VA
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
98 Corvette windshield wipers
Wipers would run and turn off buy them selves.
They found the part which is getting hard for a 98 but came through, back on the road .My road trip joy car
The Team a. from Azalea Super Service responded on 04/17/2025 05:14 AM

We're so happy we were able to get your car fixed and get you back behind the wheel of your favorite vehicle ! 

GR
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GENIE R.
Virginia Beach, VA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Quick Emergency Repair
Had both vehicles down and needed one ASAP. Jerry got the car in the shop, did a repair estimate and had it repaired and on the road in just a few days. Highly recommend this shop!
The Team a. from Azalea Super Service responded on 04/17/2025 05:15 AM

Thank you for that review.  We're so happy to hear you were pleased with the repairs done to your vehicle and thank you for your recommendation!!

LS
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LENETTE S.
Chesapeake, VA
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Oil Change and Diagnostic
Everyone is so nice and they try to get you in and out in a timely manner.
The Team a. from Azalea Super Service responded on 04/17/2025 05:16 AM

Thank you !

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