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Prestige European Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(89 Reviews)
100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Prestige European is a family owned and operated independent car repair service center. We have served customers all over South Florida at our Fort Lauderdale location since 2007.

Our ASE Certified Technicians with 20+ years experience are skilled in servicing and repairing all makes and models. We
Prestige European is a family owned and operated independent car repair service center. We have served customers all over South Florida at our Fort Lauderdale location since 2007.

Our ASE Certified Technicians with 20+ years experience are skilled in servicing and repairing all makes and models. We specialize in Audi, BMW, Land Rover and SAAB.

Prestige European provides online vehicle service history, coupons and service reminders. This technology allows you to easily recall, track and plan your vehicle maintenance.

We are an authorized repair facility for many extended vehicle warranty programs. Our expertise and competitive pricing is why we have become Fort Lauderdale’s dealer alternative for vehicle service and repairs on Saab, Land Rover, BMW and Audi.
...more

Categories
European Auto Repair, Auto Repair, Repair Shop
Contact
(954) 767-6837

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
711 W Broward Blvd Fort Lauderdale, FL 33312
Prestige European Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(89 Reviews)

EC
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Ellie C.
Fort Lauderdale, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2023
10
Highly recommend Prestige European.
Highly recommend Prestige European. Great service. Professional staff. Chris was fantastic. He assisted me quickly and I was in and out in no time. Chris was prompt and efficient.

RC
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Robert C.
Fort Lauderdale, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2018
The detail of customer service
I was looking for a place to have my car serviced. Not just a one time stop, but going forward. Found Prestige European and from the first phone call I knew it was going to be great. Craig (office) was incredible, explained everything to me concerning my tail light, parts and the procedure! Thru conversation about the car, birthdays and names all made me feel welcome. Brandon was a fantastic, right away" let me take a look at that for you"! They got Terry to drive me home and pick me up. He was so pleasant, lucky Prestige to have these three employees working at this place. A piece of mind, I will recommend Prestige to folks. Did I mention how clean the work area was, first noticed when I walked in. Till my next visit, thank you so much.
Recommended

FL
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Francois L.
Hollywood, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/31/2018
Saab expert ? Absolutely not
The saab shop / Prestige European.
Review in short : Place looks good , hourly rate is Grossly exaggerated not to say a rip off

Bad diagnostic (way off.) Not worth your money , just go to the dealer and save your money!

Now the story:


I own a saab 9-3 concertible . Car had issues with stalling and a check engine code for engine misfires . I got there and asked for the spark plugs to be replaced .

After reading a few bad reviews I checked to box to ask me if the repair exceed X amount to please contact me .


I instructed Prestige European to 1st replace spark plugs :
After the spark plugs were replaced (NGK x4 ) I was charges $116.24 for parts (reasonable) $130 for labor ( wait installing plugs and clearing a check engine takes less than 30 min.)

In order to find the issue they conducted a fuel rail pressure test for $130 . Problem not solved.

Step 2 replace ignition coils. Brought the part and install them . (15 mins.) I was there while it was done.

Problem not solved.

Final diagnostic is replace the ECU for $865.55
At this point I know the Mass Air Flow could be at fault since the car is stalling on idle and feels like the air gas mixture is off .

After unplugging the MAF myself I notice the car is not stalling anymore but just loose power (which is normal without the Maf).

Solution : Replace the Maf. (Cost $110) installation.: Free (takes 8 minutes.)

Their hourly rate is higher than the manufacturer hourly rate (land rover.)
Why not go to the actual dealer that knows what they are doing ?


How can a saab expert not think of the maf when a car is throwing missfire codes ?

Bottom line , I was in the car industry for several years and I know mechanic and the cost of parts and labor.

If you don’t know cars I can imagine how this place will take advantage of you.


Word of advice : stay away , far away! Your wallet will thank you
Not Recommended

TH
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TOM H.
Fort Lauderdale, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2017
verified customerVerified Customer
Hard to fix and these cats did it
Best ever. I would trade my children for people with this kind of talent.
Recommended

BZ
Benjamin Z.
Fort Lauderdale, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2017
verified customerVerified Customer
Category: Service
Benjamin said the business did what they said they were going to do and they were easy to work with.
Recommended

LG
Luis G.
Fort Lauderdale, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2017
verified customerVerified Customer
Category: Service
Luis said the staff did what they agreed upon. It was done in a timely manner at a good price.
Recommended

SA
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SHIRLEY A.
Fort Lauderdale, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2017
verified customerVerified Customer
Range Rover happy
I was reffered to Prestige European Auto Service while I was at another garage that couldn't do the work needed on my Range Rover I was told a speciallist was needed, As we all know the LAND ROVER DEALERSHIP specialist prices are outrageous. So I was happy to arrive here and not only get the price I was lookig to pay but the services was 5 star, they even drove me back home while my car was being worked on. I highly recommend them I trully did get treated with a 5 STAR service.
Recommended

PM
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PETER M.
Fort Lauderdale, FL
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2017
verified customerVerified Customer
Excellent Service!
Quick, convenient, affordable, professional service! My foreign vehicle was due for it's yearly service and I didn't want to spend a fortune at the dealership, PE was able to complete the work at a fraction of the cost with very little wait time. Friendly customer service and all required vehicle work completed as expected.
Recommended

GA
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GINGER A.
Boca Raton, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2017
verified customerVerified Customer
I feel taken care of at Prestige
Eric and his team are always friendly, competent, and I don't feel taken advantage of like at other places I've taken my car in the past. I was very happy my coworker recommended his business
Recommended

JG
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JAN G.
Fort Lauderdale, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2017
verified customerVerified Customer
Key to success
I needed a new Saab key. It was surprisingly expensive but I had no choice. Everyone was very accommodating. Somehow I was overcharged, but I got a call apologizing and they credited my account for the difference. Very refreshing honesty, I did not expect. Makes me feel like I should definitely come back.
Recommended

WI
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WALLY I.
Pompano Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2017
verified customerVerified Customer
Honesty
Prestige is a repair facility where they care about their customers and not out to take advantage of the consumer. They recommend and suggest any possible issues with you're vehicle and explain in detail what needs to be done, why it needs to be done, and when whether it be now, you're next visit, or just something you need to keep you're eye on. When having my vehicle serviced at Prestige I know they have my interest in mind and aren't going to push or sell me sothingbI don't need. I would recommend Prestige Automotive to everyone!!!
Recommended

DZ
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DAVID Z.
Fort Lauderdale, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2017
verified customerVerified Customer
Awesome service
Very good experience
Recommended

NY
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NADA Y.
Hillsboro Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2017
verified customerVerified Customer
Great service!
The staff is very professional
Recommended

MC
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2017
verified customerVerified Customer
They are precise I know they are the best I can depend on them!!!!!!!
These people are the best in their craft in other words their are the best that ever did it !!!!!!!!
Recommended
Eric R., Owner from Prestige European Auto Service responded on 07/12/2017 05:57 AM

Thank you for the great reveiw. 


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2017
verified customerVerified Customer
Saved my a**
The guys did it again I can't say how glad I am to have a shop that's fair and doesn't try to screw you thanks again
Recommended

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