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Preferred Automotive, INC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(887 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores
4.5
ReScore Average
95
Net Promoter Score ®

Business Details

About

AAA approved auto repair since 1991. AAA approved auto repair since 1991.

Categories
Tire Sales and Repair, HVAC, Car Maintenance
Contact
(781) 331-8944

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
511 Main St Weymouth, MA 02190-1815
Preferred Automotive, INC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(887 Reviews)

DM
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DICK M.
Randolph, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Repair Work
As usual, Dean and his crew did a great and speedy repay for me.
A great alternative to high priced dealerships

RT
ROBERT T.
Weymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Exhaust system work and mirror replacement
The work done was effective and the customer service was what I would expect from a much larger operation.

DN
DON N.
Weymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
10
Service
Preferred is always quick, polite and accommodating. They are thorough with work and give your insight on anything else they see might be a problem down the line .

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2025
verified customerVerified Customer
10
Truly Preferred
As an elderly person living on a fixed income any unexpected car repair charges can stress you out. The staff kept me informed about the process, the progress and because I used AAA gave me a discount.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Top mechanic
The best mechanic around I’ve known him for many years he is the best

JD
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JESSICA D.
Weymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Excellent service as usual
Everyone at Preferred Auto is honestly the best mechanics I’ve ever had and they are genuinely nice people. I will recommend them to anyone

RM
RICHIE M.
Quincy, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
I preferred the best
Preferred auto is always on top of any repair I need on any vehicle I bring in. The owner, Dean, his knowledge of vehicle maintenance and vehicle repair is outstanding and above any other I've seen.

BF
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BRIAN F.
Weymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
10
Great, fast service
Right before the holidays, my car encountered several issues all at once. Preferred was able to get me in the day I called, in the middle of the day, and was ready by the end of the next day. Incredibly fast service from my experience. While my car was in for service, I was getting updates from the front desk about what they were finding, asking how I'd like to proceed, and giving various options and recommendations. I only interacted with the front desk woman, and she was an absolute delight to work with. I cannot recommend these guys enough!

Verified Customer
Weymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
10
Great service!
Thanksnfor taking the time to fix all the issues with my car. Back on the road and running like new.

PE
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PHILIP E.
Weymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2024
verified customerVerified Customer
10
Radiator replacement
Preferred Auto has been my primary source in the continued care of my car for the past 20 yrs. Service on each and every trip was always completed on time as scheduled and high quality results.

JC
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Judith C.
Weymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2024
10
Routine service
Always happy and satisfied with
Dean and his team. Very professional and courteous and fast.

JC
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JUDY C.
Weymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2024
verified customerVerified Customer
10
Routine service
Always great experience. Best mechanics amd service around. Dean has a great crew starting with his front desk attendees. Always pleasant, attentive, and helpful!!

DJ
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DOTTIE J.
Weymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2024
verified customerVerified Customer
10
Great service and better problem solving
Brought my car in for a leak. They ordered the part and reviewed the issue again and repaired the leak. They tested it thoroughly to be sure it worked and it did. They saved me 2 thousand dollars! So grateful.

KB
Kathy B.
Weymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2024
verified customerVerified Customer
Category: Service
Kathy said the questions she had were answered with the test they did and she was happy about that.
Recommended

SR
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SUSAN R.
Pembroke, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2024
verified customerVerified Customer
10
Service
Dean, Asia, and the whole team is so kind and responsive! I trust them completely with my car! I am very lucky to have found this establishment, and I recommend them to all of my friends that live and work in the area!
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