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Preferred Automotive, INC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(896 Reviews)
95
Write a Review
Schedule Appointment

Score Details

5 stars
91%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores™
4.5
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

AAA approved auto repair since 1991. AAA approved auto repair since 1991.

Categories
Tire Sales and Repair, HVAC, Car Maintenance
Contact
(781) 331-8944
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
511 Main St Weymouth, MA 02190-1815
Get Directions
Preferred Automotive, INC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(896 Reviews)
Write a Review
Recent Reviews
FS
FLORENCE S.
Weymouth, MA
Ford EcoSport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Oil change
I want to commend you all for my oil change. It was quick and no complaints. Dean and Monique are very busy and very courteous. The price was very fair. I do recomend Preference Auto to my friends and family whenever service is needed.
JF
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JUNE F.
Weymouth, MA
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Rear brakes and oil change.
All auto maintenance done at Preferred Auto. They keep my car in top condition.
EC
EMILY C.
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Great Job!!
This was my first time using this shop, I was very impressed with the transparency and quality of work. I will definitely be using this shop in the future.
CN
CRAIG N.
Boston, MA
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Oil change and service recommendations made a difference
When I brought my car in for an oil change I told Dean that I was about to go on a several hundred mile road trip and that the mileage had been declining. He asked me some questions about maintenance performed since I had purchased the car. After I answered his questions he checked the car and recommended a tuneup and replacing some worn or very rusted parts. I agreed and came back the next day.
The invoice was very fair and my car’s performance and mileage were definitely improved!
JT
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JESSICA T.
Weymouth, MA
Audi A6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Reliable service
Friendly service and always dependable I have had routine maintenance on my vehicles at Preferred for years and have always been satisfied with their services.
JW
JUSTIN W.
Abington, MA
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Repairs to my suburu
My family has gone to preferred , i recently started and let me just say they are they best in the business. Trustworthy, informative, and a the customer service is exceptional. I’ll be trusting them with my cars for the foreseeable future.
DN
DON N.
Weymouth, MA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Rear brakes
Great work in short time, was very courteous
To even give me ride to train station. Top of the line customer service .
The Team At P. from Preferred Automotive, INC responded on 03/12/2025 07:15 AM

Hi Don, thank you so much for the great review. We value your feedback and business. 
-The team at Preferred Auto.

TM
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TIM M.
Weymouth, MA
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
9
Trusted mechanic
Dean and his team have been great maintaining our cars for past 10 years. We can trust when he tells us something needs to fixed and does not try to upsell us unnecessary work. Fair and responsive. Thanks Dean.
The Team At P. from Preferred Automotive, INC responded on 03/12/2025 07:16 AM

Hi Tim, thank you so much for the great review. We value your feedback and business. 
-The team at Preferred Auto.

BE
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BILL E.
Braintree, MA
Volvo XC70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Excellent service, as always. Repaired exhaust system with same day service.
Great service in repairing my Volvo exhaust system. Same day service. Responsive, professional, and courteous. I would highly recommend Preferred Auto in Weymouth.
The Team At P. from Preferred Automotive, INC responded on 03/12/2025 07:17 AM

Hi Bill, thank you so much for the great review. We value your feedback and business. We're glad we could help.
-The team at Preferred Auto.

DM
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DICK M.
Randolph, MA
Mercedes-Benz C-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Repair Work
As usual, Dean and his crew did a great and speedy repay for me.
A great alternative to high priced dealerships
The Team At P. from Preferred Automotive, INC responded on 03/12/2025 07:17 AM

Hi Dick, thank you so much for the great review. We value your feedback and business. We're glad we could help.
-The team at Preferred Auto.

RT
ROBERT T.
Weymouth, MA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Exhaust system work and mirror replacement
The work done was effective and the customer service was what I would expect from a much larger operation.
The Team At P. from Preferred Automotive, INC responded on 03/12/2025 07:18 AM

Hi Robert, thank you so much for the great review. We value your feedback and business. We're glad we could help.
-The team at Preferred Auto.

DN
DON N.
Weymouth, MA
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
10
Service
Preferred is always quick, polite and accommodating. They are thorough with work and give your insight on anything else they see might be a problem down the line .
Verified Customer
Mercury Grand Marquis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2025
verified customerVerified Customer
10
Truly Preferred
As an elderly person living on a fixed income any unexpected car repair charges can stress you out. The staff kept me informed about the process, the progress and because I used AAA gave me a discount.
The Team At P. from Preferred Automotive, INC responded on 03/12/2025 07:18 AM

Hi Deborah, thank you so much for the great review. We value your feedback and business. We're glad we could help.
-The team at Preferred Auto.

SA
STEVEN A.
Ford Explorer Sport Trac
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Top mechanic
The best mechanic around I’ve known him for many years he is the best
The Team At P. from Preferred Automotive, INC responded on 03/12/2025 07:20 AM

Hi Steven, thank you so much for the great review. We value your feedback and business.
-The team at Preferred Auto.

JD
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JESSICA D.
Weymouth, MA
Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Excellent service as usual
Everyone at Preferred Auto is honestly the best mechanics I’ve ever had and they are genuinely nice people. I will recommend them to anyone
The Team At P. from Preferred Automotive, INC responded on 03/12/2025 07:21 AM

Hi Jessica, thank you so much for the great review. We value your feedback and business. We're glad we could help.
-The team at Preferred Auto.

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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