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Precise Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(267 Reviews)
100
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Kensington, MD, you’ve found us. Here at Precise Auto Service we work hard to earn your trust and loyalty. We know how important it is to find a Kensington car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Precise Auto Service we understand what makes
If you’re looking for auto repair in Kensington, MD, you’ve found us. Here at Precise Auto Service we work hard to earn your trust and loyalty. We know how important it is to find a Kensington car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Precise Auto Service we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Kensington offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Kensington, we are totally confident that Precise Auto Service is the best option in town!
...more

Categories
Auto Maintenance, Oil Change, Car Maintenance
Contact
(301) 949-5928

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3921 Plyers Mill Rd Kensington, MD 20895-2017
Precise Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(267 Reviews)

LR
Larry R.
Kensington, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
Category: Service
Larry said they're always good and they do what they say they're going to do with a good price.
Recommended
Blake R. from Precise Auto Service responded on 05/01/2025 05:30 AM

We appreciate your feedback! It sounds like you had a great experience with us, and we always strive to keep our promises—just like a dog that sticks by your side, minus the tail-wagging. Offering good service at a fair price is our aim, and we’re glad to hear we hit the mark. If you ever need us again, we’ll be ready for action!


AA
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Ali A.
Kensington, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
10
Fair Prices, GREAT service
I have been having my cars serviced by Precise for decades now and they never disappoint! Always fast, professional, friendly service at a more than reasonable price. So important to have a place I can trust to service my car. I'm still driving a 2011 and one of the reasons it still runs so well is because of their great care. A huge thank you to Phil, Blake and the whole Precise team for my most recent service this past weekend. Yay!
Blake R. from Precise Auto Service responded on 04/28/2025 09:56 AM

It's fantastic to hear that we've been your trusted pit stop for all these years! Our team always aims to provide that fast, professional, yet friendly service because, let’s face it, your car deserves the royal treatment. We're glad to hear your 2011 is still breaking hearts and turning heads on the road—proving that age is just a number when you've got the right care behind you. We'll be sure to give a high-five (or maybe a wrench salute) to Phil, Blake, and the rest of the crew for their dedication. Here's to many more miles ahead!


CS
Chandler S.
Bethesda, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
Category: Service
Chandler said they are the best on every level there is, nothing is better than family-owned business. She enjoys seeing Blake or Phil.
Recommended
Blake R. from Precise Auto Service responded on 04/17/2025 12:33 PM

It sounds like you’ve found your auto repair home! We're delighted to hear that you appreciate the family-owned touch we bring to everything we do. Blake and Phil are definitely part of the magic here, bringing their own special flair to your service. Your support means the world to us—here's to keeping your ride in tip-top shape!


TL
Tim L.
Bethesda, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
Category: Service
Tim said everything, the people, the work, the price, everything was good.
Recommended
Blake R. from Precise Auto Service responded on 04/11/2025 02:20 PM

We appreciate you taking the time to share your experience. It’s always nice to hear that our team, work quality, and pricing hit the mark! Your satisfaction is our goal, and it’s incredible to know we nailed it. We'll keep up the good work so you can keep driving with confidence!


WC
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William C.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
10
Preserving My Investment, Protecting My Wallet, & Going the Extra Mile
I depend on the staff at Precise Auto Service to keep my older model car running smoothly. Thanks to their expertise, I’ve been able to avoid the expense of purchasing another vehicle, something I very much appreciate given the skyrocketing prices of new and used cars. The mission of Precise is to satisfy its customers by delivering excellent service. It has been my experience that Precise goes further than any other auto repair shop I know in achieving this goal.
Blake R. from Precise Auto Service responded on 04/07/2025 04:58 AM

We're glad to hear that your older model car is running as smoothly as a well-oiled machine, thanks to our team! Keeping your trusty vehicle on the road longer is our specialty, especially when the price tags of new cars look like they belong on luxury yachts. We're committed to exceeding expectations with our service, and it sounds like we're hitting the mark for you. Here's to many more miles together!


DP
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DINO P.
Silver Spring, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Replace power seat control panel
Quick and efficient repair as usual!!
Blake R. from Precise Auto Service responded on 04/07/2025 04:58 AM

We're glad to hear that our quick and efficient repairs met your expectations once again! It seems we've mastered the art of auto magic. If only we could fix a flat tire in a blink like some legendary wizards. Thanks for choosing us for your automotive needs; we appreciate your trust and support!


CD
Christopher D.
Silver Spring, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
Category: Service
Christopher said the business is really good and was right on with the service.
Recommended
Blake R. from Precise Auto Service responded on 04/02/2025 04:44 AM

We appreciate your feedback! It’s fantastic to hear that our service hit the mark for you. We always strive to keep things running smoothly, just like your vehicle. If there’s ever anything else we can do to keep your wheels turning, don’t hesitate to reach out!


BB
Barry B.
Kensington, MD
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
Category: Service
Barry said they know what they are doing, they were courteous and also prompt.
Recommended
Blake R. from Precise Auto Service responded on 03/31/2025 09:34 AM

It sounds like we hit the sweet spot with service! We're glad to hear that our team's expertise and courtesy made an impression, and we take pride in getting things done promptly. If you ever need us again, we promise to keep the wheels turning smoothly!


BM
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Bruk M.
Silver Spring, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
10
Oil change
I had very good experience they are all hard working people with precision as the name states they deliver products as promised, I go for oil change but also helped me fix other issues at no additional cost .excellent experience.
Blake R. from Precise Auto Service responded on 03/29/2025 09:37 AM

We appreciate you taking the time to share your experience with us! It's fantastic to hear that our team could help with your oil change and tackle those additional issues. We aim to deliver on our promises—after all, precision is our middle name (or at least it should be)! Your support fuels our hard work, and we’re glad you had an excellent experience with us. Here's to a smooth ride ahead!


MH
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Molly H.
Kensington, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2025
10
They solved a difficult problem
The engine light kept coming on and the car sometimes shook. I took it to Precise several times because it kept happening. They looked carefully at the code that came up and found out what the problem was. They got the part that needed to be put in and now the problem is solved! They were persistent and thorough with a frustrating problem.
Blake R. from Precise Auto Service responded on 03/26/2025 09:35 AM

We appreciate you taking the time to share your experience with us. It sounds like your car was playing a game of "guess what’s wrong" – but we're glad we cracked the code! Our team prides itself on being persistent and thorough, especially when irksome issues like engine lights and shakes come into play. We’re delighted to hear that the problem is solved and your car is back on track. Here's to smooth rides ahead!


RK
Rick K.
Silver Spring, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Rick said the work was done on time.
Recommended
Blake R. from Precise Auto Service responded on 03/20/2025 09:37 AM

We appreciate you taking the time to share your experience with us. Timeliness is our middle name—well, not really, but you get the idea. We're glad our team was able to get the job done promptly. Your support means a lot to us!


JS
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JOHN S.
Adelphi, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Best service anywhere.
Honest service, great expertise and fair price. I love this place.
Blake R. from Precise Auto Service responded on 03/04/2025 09:34 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that you found our service honest, our expertise top-notch, and our prices fair. We strive to make every visit as enjoyable as a Sunday drive, minus the traffic! Thanks for being a valued part of our community.


MD
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MIKE D.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
9
Always great work and honest - 2014 Mini Cooper
Came in to get the brakes done after the dealer did not mention that when the car was in the shop 150 miles ago. They let me know of a few other things the dealer missed. Great work, done quickly. Price was good. Friendly, nice to talk to the people doing the repairs and ask questions. Way better than the dealership.
Blake R. from Precise Auto Service responded on 02/26/2025 10:24 AM

We appreciate your feedback and are glad to hear that we could step in where the dealership dropped the ball, particularly on those brakes. It sounds like you may have dodged a few potential mishaps with our keen eye for detail. We aim to keep our customers informed and make repairs as hassle-free as possible, all while keeping things friendly and conversational—just like a good chat over coffee, but with more tools involved. If you ever need anything else, we'll be here, ready to lend a hand (or a wrench).


MH
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MOLLY H.
Kensington, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Precise Auto changed the oil
Then they looked over everything in my 2011 Prius and told me of work that needs to be done (struts and other things). They are thorough and want me to be able to keep the car for a long time. as do I.
Blake R. from Precise Auto Service responded on 02/21/2025 04:38 AM

We greatly appreciate your feedback and are happy to hear that you found our team to be thorough. Taking care of your 2011 Prius is like tending to a fine wine – it gets better with age when properly maintained. We're here to help ensure your car has many smooth rides ahead. Remember, a happy car makes for a happy driver!


CE
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CASSANDRA E.
Martin'S Additions, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Changed oil and air in tires
They were great. Quick , efficient, professional . They always take care of my cars! I only trade with them. They are much better than dealing with a dealership
Blake R. from Precise Auto Service responded on 02/20/2025 04:57 AM

We appreciate you taking the time to share your experience! It's always wonderful to hear when our efforts match up to your expectations. We're committed to keeping your cars in great shape and happy to be your go-to option. After all, who needs the hassle of a dealership when you can have quick and professional service instead? Glad to have you in our auto family!

Service Coupons and Posts
Thanks for the kind words! 🎉 We're thrilled to keep your 2011 running like a champ! 🚗💨 A big shoutout to Phil, Blake, and the entire team for making magic happen! 🌟 You can always count on us for fast, friendly service! #TrustedService #PrecisionCare
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🚗💨 Thanks for the shout-out! We're thrilled to provide quick and efficient repairs that keep you on the road. We promise to always keep our tools sharp and our coffee strong! ☕️ #AutoCare #PreciseAutoService
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🚗🔧 Thank you for trusting us with your engine troubles! We're thrilled to have solved that pesky issue. Persistence is our middle name (well, sort of)! If your car ever misbehaves again, you know where to find us! 😄 #AutoCare #PreciseAutoService
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We're thrilled to hear you love Precise Auto Service! 🚗✨ Honesty, expertise, and fair prices – it's what we aim for! Thanks for trusting us to keep your ride in shape! 🙌 #AutoService #CustomerAppreciation
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Thanks for the fantastic review! We're glad we could outshine the dealership and keep your wheels safe. 🚗✨ Our team loves keeping things friendly while fixing up those sneaky missed repairs! Come back anytime! #PreciseAutoService #BrakesOnPoint
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We're thrilled to know our team gave your 2011 Prius the TLC it deserves! 🚗💖 A stitch in time saves nine, and we're here to keep your ride running smoothly for miles to come. Cheers to many more adventures! #PreciseAutoService #TrustTheExperts
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We're revved up to hear such great feedback! 🚗✨ Quick, efficient, and professional service is our top gear! Thanks for trusting us with your rides—dealerships can barely keep up! 😂 #PreciseAutoService #CarCareChampions
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Thanks for the stellar review! We're thrilled Blake and the team could tackle that pesky suspension issue for you. ?? Your recommendation means the world to us—after all, we just "know" how to fix things! #PrecisionInAction #HappyDrivers
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Thank you for brightening our day with your kind words! ? We're thrilled to be your diamond in the rough for 20 years! Our skilled team is here to keep your ride in top shape—precision is our game! ?✨ #CustomerLove #PreciseAutoService
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We love hearing that our services hit the sweet spot for quality and price! ? It's like a fine-tuned engine—smooth and efficient! Thank you for your support. ?? #AffordableQuality #PreciseAutoService
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Thank you for the awesome review! ?✨ We’re thrilled to be your go-to pit crew for all things auto. Quick and correct is our motto! Ready to keep those wheels turning smoothly! ?️ #PreciseAutoService #AutoExperts
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?✨ We love hearing that our quick and excellent service made your day! We’re on a mission to keep you rolling smoothly. If your car needs some TLC, you know where to find us! #PreciseAutoService #QuickAndReliable
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Thank you for trusting us with your vehicle! ? Your kind words make our day brighter and our tools work faster! ? We're thrilled you appreciate our clear communication and reliable service. Here's to many more smooth rides! #AutoService #TeamPrecise
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We're thrilled to hear about your swift service experience! ?? No one likes to wait, especially when it comes to tires! We're here to keep you rolling smoothly. Thanks for choosing Precise Auto Service! ? #NoWait #TireTalk
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?? Thank you for trusting us with your ride! We're glad we could boost your battery and make sure everything's running smoothly. Remember, when it comes to your car, we've got your back! ? #PreciseAutoService #BatteryBoost
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Thanks for the awesome review! ?✨ No sweat on forgetting—our team loves saving the day, even in the afternoon! Fast fixes and low costs are our jam! ?? #PrecisionInService #AutoHeroes
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Thank you for trusting us with your ride! ? We're all about honesty and top-notch service—no hidden surprises! ? Your glowing feedback keeps us fueled up! #PreciseAuto #HonestService
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We're thrilled to hear you had a great experience with us! ?? At Precise Auto Service, we pride ourselves on flexibility and clear communication (no magic tricks here!). Thanks for trusting us with your ride! ? #AutoCare #CustomerAppreciation
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Thanks for the awesome review! ?✨ We’re thrilled you enjoyed our speedy service and comfy waiting area. We like to keep things clean, so you can kick back while we take care of your ride! See you next time! #PreciseAutoService #CarCareExperts
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Thanks for trusting us with your ride! ? We're all about keeping your car in tip-top shape, and we promise to keep the unnecessary work at bay! Honesty is the best policy, after all. ? Appreciate your words! #AutoCare #PreciseService
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We're thrilled to hear about your experience! ? You certainly dodged a $1000 disaster! We're happy we could help you save big and make car troubles a little less, well, troubling! ?? Join the #PreciseAuto family—where savings meet service! #AutoCare
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We're thrilled to hear about your experience! ? Saving over $500 feels like finding extra fries at the bottom of the bag! ? Trust us to keep your ride smooth and your wallet happy! We're here whenever you need us! ?✨ #PreciseAutoService #CarCareHeroes
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We’re blushing! ? Huge thanks for the awesome shoutout to Blake & Greg! We strive to keep that small-town charm while delivering top-notch service. Your trust means the world to us! ?? #PreciseAutoService #CustomerAppreciation
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Thanks for the awesome review! ?✨ We're like car detectives—no problem slips past us! Whether it's a routine check or an emergency, we've got your back. Your ride is our priority! #CarCare #PreciseAutoService
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We're thrilled to hear you found our service timely and up to par! ⏰? We promise to keep those wheels turning smoothly! Thanks for the fantastic feedback! #PreciseAutoService #TimelyAndReliable
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Thank you for the kind words! We're thrilled to hear our customer service hit the right notes. ? We promise to keep the good vibes rolling and your ride in top shape! ?? #CustomerServiceGoals #PreciseAutoService
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We love hearing that you've been with us for 23 years! ? Avoiding the dealer is music to our ears! ? Thanks for trusting us with your vehicles; we’ll keep them running like new! ?? #PreciseAutoService #CustomerForLife
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At Precise Auto Service, we take pride in offering excellent service! ?✨ We're thrilled that you noticed! Your rides deserve the best care—just like our coffee! Thanks for the kind words. See you next time! ☕️ #AutoCare #CustomerAppreciation
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Thanks for the awesome five-star review, Sonia! We're glad to keep you on the road and rolling. ? We appreciate your support! #PreciseAutoService #HappyCustomers
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Thank you for the kind words, Alfred! We're thrilled to hear you found our staff friendly and your car fixed. ?? Your satisfaction is our top priority! #CustomerAppreciation #PreciseAutoService
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?? Thank you for the high praise! We're thrilled to hear that you're happy with our service. We couldn't do it without our amazing team and loyal customers like you. #CustomerAppreciation #ReliableService
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Thanks for the 5-star love, Robert! ? We're thrilled to hear our service hit the mark. We'll keep delivering top-notch care at a pocket-friendly price. ? #CustomerSatisfaction #PreciseAutoService
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? Thanks for the awesome review, William! We're thrilled to hear about your positive experience at Precise Auto Service. Keeping your car in top shape is what we do best! ?✨ #CustomerAppreciation #PreciseAutoService
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Thanks for the stellar review! We're thrilled that you've trusted us with your car for so many miles. Here's to many more trouble-free miles ahead! ?? #PreciseAutoService #CustomerAppreciation
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Thanks for the 5-star review! We're thrilled you appreciated our work and the service from Greg and Blake. ? We'll have a word with the 'supervisor' ? #PreciseAuto #HonestService
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Thanks for the ⭐⭐⭐⭐⭐ review, Regina! We're glad Phil and Greg hit the mark and made your visit enjoyable. We appreciate your support for our small business! #CustomerSatisfaction #SmallBusinessLove ?
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Thanks for the awesome review! We're thrilled to hear about your productive and pleasant visit. ?? Our team always enjoys great chats with our customers. #CustomerSatisfaction #PreciseAutoService
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? We're so glad we could help you out quickly, and we'll always strive to offer the best prices and service. Thanks for the shoutout, Alice! #CustomerAppreciation #BestAutoService
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Hey there! ? We love being your go-to for last-minute oil changes! Thanks for the 5-star love, we're always here to keep your wheels spinning smoothly. #CustomerAppreciation #PreciseAutoService
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? We're thrilled to hear that you had a ⭐⭐⭐⭐⭐ experience with us, Alice! Thanks for the shoutout! Your support means the world to us. We'll keep up the great work! #CustomerAppreciation #FiveStarService
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? We're thrilled to hear about your positive experience! Thanks for trusting us with your car. We're always here to help you out in a jiffy, no appointment needed. Your support means the world! #FastAndFriendly #TrustworthyService ?
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Hey there, we're thrilled to welcome you back to the Precise Auto family! Thanks for the 5-star rating, we're always here to keep your car in top-notch shape! ?? #Grateful #PreciseAutoService
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Thanks for being a loyal customer, Jim! We're delighted to have you as part of the Precise Auto Service family. ?? #CustomerAppreciation #AutoCare
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????? Thank you for the glowing review! We're thrilled to hear that you had a positive experience with our team. Your satisfaction is our top priority! ?? #PreciseAutoService #Kensington
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? Thank you for your kind words! We're thrilled to be your go-to for car problems. Our team of pros always aims to provide quality service and honesty. We appreciate your support! ?✨ #PreciseAutoService #CarPros #HonestyMatters
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⭐️⭐️⭐️⭐️⭐️ Thank you for your kind words! We're thrilled that you had a great experience with us. ? Our team is dedicated to providing outstanding service. We appreciate your recommendation! ?? #PreciseAutoService #OutstandingService #Kensington
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