Mechanic looked at vehicle for 5 minutes and never told me it would be a 175 dollar fee. He had my keys in his hands and refused to let me leave with my car unless I paid the 175 “inspection fee” I did not receive any documentation/forms indicating that he gave the car a thorough inspection over the vehicle and made any sort of report. I signed nothing when I dropped the vehicle off. He called me 5 minutes after taking the keys for my vehicle to tell me what was wrong with it. I told him I wasnt ready to pull the trigger on fixing the issue, since it’s minor. He did not tell me in any way that it would 175 dollars just to look over the vehicle. I signed nothing stating it would cost anything to look over the vehicle or diagnose the issue. Ive been to this shop in the past and theyve always been very reasonable and haven’t charged me to look over something. The recent reviews online make it seem like ownership has changed and are trying to scam people pretty consistently now.
I needed new rear tires; and the guys at Portland Best were incredibly kind and professional and speedy in helping me out. They’ve got a customer for life!!
I brought my car into Portland Best Auto Repair last week and they did an excellent job. I had some trouble under the hood and they fixed it quickly and efficiently. I also had a problem with my brakes for months that I couldn't figure out. They took a look, found some bent hardware and fixed it for me. They get the job done. Thanks guys!!
Harley and his crew have done right by my vehicles for years, I wouldn't take them anywhere else. Quality honest work, fair pricing, Portland Best Auto Repair really *is* the best!
I can always trust my car at Portland Best Auto Repair. The staff there genuinely care about their customers, and they do their best to get you in and out as quick as possible, without affecting the quality of their service. They are also very reasonable and honest with their pricing.
Megan said she loves the technicians. The technicians provided great service and stellar prices with a discount. The repairs were not done on the first visit, but the second visit was great. They listen and trust what she tells them, and now know her vehicle very well.
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