We are a one car household so when our coolant had an explosion causing smoke under the hood I was worried we would be without a car for the week.
Not at all. Cody did such a great job to diagnose and quickly replace and fix the issues that led to our coolant issue. I appreciated the way they updated me during the day and took me through how/why this happened and honest pricing on parts and labor.
They had everything done by 4pm and I was able to get the car back. I look forward to coming back to do more updates to our car knowing it’s in safe hands!
I love that they guarantee their labor/parts for a year as well. :)
I’ve been getting my cars repaired at Portland Best Auto for several years and I love how much they go above and beyond to get me back on the road without way over charging for their repairs. They make you feel like family more than just a customer.
Mechanic looked at vehicle for 5 minutes and never told me it would be a 175 dollar fee. He had my keys in his hands and refused to let me leave with my car unless I paid the 175 “inspection fee” I did not receive any documentation/forms indicating that he gave the car a thorough inspection over the vehicle and made any sort of report. I signed nothing when I dropped the vehicle off. He called me 5 minutes after taking the keys for my vehicle to tell me what was wrong with it. I told him I wasnt ready to pull the trigger on fixing the issue, since it’s minor. He did not tell me in any way that it would 175 dollars just to look over the vehicle. I signed nothing stating it would cost anything to look over the vehicle or diagnose the issue. Ive been to this shop in the past and theyve always been very reasonable and haven’t charged me to look over something. The recent reviews online make it seem like ownership has changed and are trying to scam people pretty consistently now.
I needed new rear tires; and the guys at Portland Best were incredibly kind and professional and speedy in helping me out. They’ve got a customer for life!!
I brought my car into Portland Best Auto Repair last week and they did an excellent job. I had some trouble under the hood and they fixed it quickly and efficiently. I also had a problem with my brakes for months that I couldn't figure out. They took a look, found some bent hardware and fixed it for me. They get the job done. Thanks guys!!
Harley and his crew have done right by my vehicles for years, I wouldn't take them anywhere else. Quality honest work, fair pricing, Portland Best Auto Repair really *is* the best!
I can always trust my car at Portland Best Auto Repair. The staff there genuinely care about their customers, and they do their best to get you in and out as quick as possible, without affecting the quality of their service. They are also very reasonable and honest with their pricing.
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Not at all. Cody did such a great job to diagnose and quickly replace and fix the issues that led to our coolant issue. I appreciated the way they updated me during the day and took me through how/why this happened and honest pricing on parts and labor.
They had everything done by 4pm and I was able to get the car back. I look forward to coming back to do more updates to our car knowing it’s in safe hands!
I love that they guarantee their labor/parts for a year as well. :)
Thank you Cody and team!