business image

Phillips Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,415 Reviews)
99
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
99
Net Promoter Score ®

Business Details

About

Phillips Auto Repair is conveniently located at 395 Airpark Rd. Serving the community of Cottonwood since 1974, we perform full-service maintenance and repair on your car, van, light truck, or SUV. We have been awarded the "Best in Verde Valley" for 18+ years!

Our highly skilled ASE-certified technicians are here for professional car
Phillips Auto Repair is conveniently located at 395 Airpark Rd. Serving the community of Cottonwood since 1974, we perform full-service maintenance and repair on your car, van, light truck, or SUV. We have been awarded the "Best in Verde Valley" for 18+ years!

Our highly skilled ASE-certified technicians are here for professional car service for all foreign and domestic vehicles. We offer a complete inspection and estimate before we begin the work on your vehicle.

Phillips Auto Repair is family-owned and operated, and we truly take pride in the repair of your vehicle. Customer satisfaction is a priority for us. We are car care specialists and try to treat everyone the way we would like to be treated.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(928) 634-7395

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Arizona
395 Airpark Rd Cottonwood, AZ 86326
Phillips Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,415 Reviews)

RJ
gravatar
Ruth J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Replace all old hoses & install new thermostat cover.
Always prompt and professional service. Brian has been taking care of my vehicle for over twenty years, and no one could have done a better job.

JK
Jeff K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Summer maintenance on Honda
Took the CR-V in for various maintenance items to be completed before the weather gets too hot. LOF, new battery before the old one dies, and A/C diagnosis. Brian completed the first two in sort order. The A/C required additional parts, but we are happy to wait a few days to complete this one so the air-conditioning is fully functioning in a couple months. I always take our vehicle to Phillips. From the front desk to the mechanics, we always feel as though we are the most important customer. Never go anywhere else!

DW
Dan W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Definitely recommend Phillips Auto Repair if you’re looking for an honest and reliable repair!
As a first time customer, Brian and his team did some minor repair work to a very old SUV that I recently purchased, and then he provided detailed quotes on necessary further repairs and a very helpful conversation discussing the potential pitfalls of putting a lot of money into that vehicle. Brian Phillips provides a very honest perspective, and I will absolutely be bringing my vehicles to him in the future!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
9
Vehicle repair
Phillips responded quickly and vehicle was done ahead of schedule.

Verified Customer
Jerome, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Subaru Mechanic -Fast
Brian at Phillips Auto is wonderful.
- Subaru Mechanic.
- Very fast at repairs.
- Affordable.

ZG
gravatar
Zack G.
Cottonwood, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Always professional
We have been taking our vehicles to Phillips for a long time. Everyone is professional and knowledgeable. We appreciate their willingness to assist us with any of our car needs.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Excellent service at Phillips Auto Repair.
Excellent service from the receptionist making the appointment to the diagnosis and estimate, wonderful experience. The work was done quickly and for slightly less than the estimate. I will be a regular customer.

GH
gravatar
Gary H.
Clarkdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Quick and reliable oil change
Thank you for setting up my appointment and following up on the work I needed done. Excellent service and fast!!!

DC
Daniel C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Always thorough and competent
Not the least expensive option in town, but always fair and trustworthy.

BA
gravatar
Bridget A.
Cottonwood, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
8
Phillips Automotive
Employees were friendly, timely and were helpful in explaining the work performed.

Verified Customer
Cottonwood, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Service
Great service

MB
gravatar
Matthew B.
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Always great service!
I've had my truck at many service places in the past several years and Phillips has been consistently great. Thank you!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Great service
Went in for a leak. Loose clamp was fixed and fluid topped off. They considered it a warranty from work preformed prior.
Great service and honesty

MJ
gravatar
Michele J.
Cottonwood, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Reliable and honest
Phillips Auto is my go-to for any preventative maintenance or surprise vehicular circumstances. Brian explains the situation and process involved in such a professional manner. Recently, he replaced my water pump. Not only did he do a great job, he fit the service into a very busy schedule. I'm grateful to have this service so close to home.

MR
Manuel R.
Arizona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
Category: Service
Spoke with Rachel. She said the service was excellent and their personnel were excellent. She was really happy with them.
Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.