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Pfefferle Tire & Automotive Service Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3,605 Reviews)
93
Write a Review
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Score Details

5 stars
90%
4 stars
7%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
13
Total ReScores™
3.9
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU DECIDE!” ...more

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(513) 829-1900
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
479 Nilles Rd Fairfield, OH 45014
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Pfefferle Tire & Automotive Service Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3,605 Reviews)
Write a Review
Recent Reviews
MF
Mike F.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Front light bulb replaced on pickup
Walked in cold, was received in a friendly manner. Told lady at counter what I needed. She told me what the price would be. I told them to proceed and they got on it right away. Took about half the time they quoted and I was on my way. Very pleased with your operation. I am new to the area.
Verified Customer
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
95% well done!
Most every aspect of this company is exceptional, A+ and highly recommended. This was my first visit after Decades of awful experiences with various mechanics. I will be back, even tho I live 20+ miles away! ANDY was very kind, respectful, patient and helpful!
He did a great job with info, cost, access, customer service, parts, efficiency and even my comfort! *Oil changes are too expensive, but otherwise well priced. Thank you, I'll be back!
BS
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becky s.
Fairfield, OH
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2025
verified customerVerified Customer
10
Oil change, tire rotation, 60k checkup
Associates are always friendly and make you feel welcome. I was able to get an appointment the same day I called.
NF
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Neil/Patricia F.
Hamilton, OH
Chevrolet Camaro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Servicing car
My husband's car needed some work. They were able to find the parts needed for the 31 year old car. We are very happy.
DW
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Don W.
Fairfield, OH
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Brake job and oil change
They provided excellent service as usual in a timely manner.
BK
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Bruce K.
Hamilton, OH
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Good, quick service at a competitive price.
Good, quick service at a competitive price. The staff is friendly and knowledgeable.
CG
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CARRIE G.
Fairfield, OH
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Great service!
The team at Pfefferle always keeps me updated on the status of my repairs. They make recommendations on what my car needs and I feel comfortable with what they recommend. Great, friendly service!
TB
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Todd/ Lori B.
Fairfield, OH
Mazda CX-30
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Great yet again!
Not our first trip and also not the first time they have told me that I do NOT need a repair another facility (Dealer) told me that I needed. Thanks for your integrity!
MO
Maria O.
Fairfield, OH
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
Category: Service
Maria said they were confident and quick.
Recommended
JS
Jeff S.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Fast and friendly
They were fast and friendly, doing what I asked, and were inexpensive doing so. Will go back.
RL
Rachel L.
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
First time customer
Great experience for a first visit. Friendly staff. Sam and Andy were kind and up front with details. I will definitely be back.
TS
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Tom S.
Cincinnati, OH
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
9
had 4 tires mounted and balanced
no issues at all
DC
Doug C.
Hamilton, OH
Mazda CX-7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
Category: Service
Doug said this business was really efficient and did what they were supposed to do.
Recommended
BO
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BARB/WILMA O.
Fairfield, OH
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Oil change
Guys were nice
GH
Gary H.
Fairfield, OH
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Quick and professional
Good, professional service. Minimal waiting.
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