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Pete's Certified Transmissions

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(90 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Pete’s Certified Autocare & Transmissions Center! Our local, family-owned auto center offers everything you need to repair and care for your car or truck. For more than 40 years we have provided exceptional automotive services in the Southern Oregon/Northern California area, and we are very proud of the quality reputation we’ve built. Pete’s Certified Autocare & Transmissions Center! Our local, family-owned auto center offers everything you need to repair and care for your car or truck. For more than 40 years we have provided exceptional automotive services in the Southern Oregon/Northern California area, and we are very proud of the quality reputation we’ve built.

Categories
Auto Maintenance, Diesel Services, Transmission Repair
Contact
(541) 535-1075

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Pacific Time (Us & Canada)
4506 S Pacific Hwy Phoenix, OR 97535-6601
Pete's Certified Transmissions' Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(90 Reviews)

TI
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Thomas I.
Trail, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/15/2021
0
Won't honor 2 year warranty after 6 months
The pictures are of my oil pan 6 months after a $2100 full transmission rebuild by Jim.
When I called I spoke to Jim and he claims he can't find my repair order and won't look at it unless I can come up with the repair order.
Even though I called back and provided bank statements of receipts from me paying for the transmission rebuild he still refuses to honor the warranty.
Pete's certified transmission will leave you stranded.
Jim sounds like a nice guy when he's diagnosing your vehicle and trying to get money out of you but he's a crooked mechanic. Go somewhere else.

SC
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Shelly and Cary C.
Dayton, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2018
Vacation break down!
On our way to celebt Carys 60th and our truck broke done in Hilt. We pulled over, waited a bit and then hobbled to Pete's. Jim was the first I spoke to on the phone and he took care of us when we got there, and took care of us like family! Chad and Jim, thank you so much for taking time out and helping us. Jim even took us to a hotel. Forever grateful to you! Happy Labor day!
Recommended

AH
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Arlene H.
Eagle Point, OR
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/07/2017
verified customerVerified Customer
Ford Explorer
I received an email from you a few weeks back and it told me I was due for a service on the Explorer. I have no clue what it was to be and I called and they did not know. I tried to email and got no response. However we had to drop it off again this Tuesday with the tranny messed up again. 3rd return since the rebuild.
Recommended

MR
Matt R.
Klamath Falls, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2017
verified customerVerified Customer
Category: Service
Matt said the employees were good.
Recommended

BS
Bill S.
Medford, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2017
verified customerVerified Customer
Category: Service
Bill said he was satisfied with the service this business provided.
Recommended

DR
Dan R.
Medford, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2017
verified customerVerified Customer
Category: Service
Dan said the price is right, and everything went well.
Recommended

JM
Jose M.
Medford, OR
Chevrolet Chevy Express
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/26/2017
verified customerVerified Customer
Category: Service
Jose said the service was good even though his vehicle was not ready when the facility said it would be
Recommended

MG
Miguel G.
Talent, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2017
verified customerVerified Customer
Category: Service
Miguel said they did a pretty good job. However, the light in the middle of the vehicle has to do with smoke. He is looking for a solution.
Recommended

JR
Joe R.
Tigard, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2017
verified customerVerified Customer
Category: Service
Joe said Jim was great. He and took pretty good care of him. They helped him out in a jam and he was quite pleased. They provided very personable service.
Recommended

IL
Ivan L.
Talent, OR
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2017
verified customerVerified Customer
Category: Service
Ivan said he was impressed that this business got the job done as quickly as possible. They did a good job.
Recommended

SH
Suzanne H.
Medford, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2017
verified customerVerified Customer
Category: Service
Suzanne said this business was excellent. They were the best ever and she has used them for years. They have fixed every vehicle she has ever taken to them. They are friendly and they work with her on a payment plan. They do it all.
Recommended

M
Mike
White City, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2017
verified customerVerified Customer
Category: Service
Mike said the staff provided good service.
Recommended

PD
Pete D.
Gold Hill, OR
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2017
verified customerVerified Customer
Category: Service
Pete said he felt the staff were really pleasant to work with and he will be taking his vehicle back in. The work turned out good as well.
Recommended

SC
Steven C.
Eagle Point, OR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/30/2017
verified customerVerified Customer
Category: Service
Steven said he has dealt with Jim himself. It was a normal, average experience, and he had no issues. It was good.
Recommended

IG
Isaac G.
Grants Pass, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2017
verified customerVerified Customer
Category: Service
Issac said the business was easy to work with and everyone was cooperative.
Recommended

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