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Johns Auto Care Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,026 Reviews)
93
Write a Review
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Score Details

5 stars
92%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

Categories
Contact
(541) 770-8061
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3311 Biddle Rd Medford, OR 97504-4212
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Johns Auto Care Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,026 Reviews)
Write a Review
Recent Reviews
CM
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CATHERINE M.
Medford, OR
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
They were forthright and honest, they always have been.
Great service and better people, thank you guys for all you do.
SW
SHARON W.
Jacksonville, OR
Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
The BEST Service !!
I have been taking my 2008 Toyota Tundra to John’s Auto since I purchased it in 2008! Would not take it anywhere else!! Thank you!!! Everyone that works there so helpful and very nice to talk to.
JS
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JAY S.
Medford, OR
BMW 318i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Reliable, honest, a shop with integrity
I have been a customer at John’s Auto since 2005. More than just a repair shop, these guys care. They have kept my E30 on the road for the past 20 years.
KF
KATHY F.
Gold Hill, OR
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Great service
Our service man was great and friendly.
MH
MARY JO H.
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Jeep trail hawk
Excellent care
RL
Richard L.
Oregon
BMW 230i xDrive
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
Category: Service
Richard said they are always efficient, on time, and charge a reasonable rate.
Recommended
Verified Customer
Talent, OR
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Top quality service
Johns has always good care of me. They’re honest, timely, and pricing matches the quality of their work.
Verified Customer
Medford, OR
BMW 2 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
oil change and vehicle check
Have been taking our BMW to John's for years. They always do a great job!
MY
Makayla Y.
Central Point, OR
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
Category: Service
Spoke with Wendy. She said they were effective, they explained things, identified the issue, and Bret was amazing.
Recommended
TB
TERRY B.
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
#1 in Service
I have used John’s 3 times over many years. They under promise and over delivered!! I am VERY picky on who works on my vehicles! I am an old certified mechanic from the late 1900’s! I TRUST THEM!! They get the work done on time!! Love it!! I am sad that I am relocating to a state this year, but each of my vehicles will have full service and inspections done first!! They find issues that I had no clue about! Again as a tech I can explain and do the work if I needed to, I have the tools and knowledge to do the job! I LOVE my older truck and I know the work is done right! Thanks to Craig to working with the Tech, it was ready go on a big road trip on Sunday! I asked to have it by Friday afternoon and it was!! Looks of work done!! My Old truck feels new again!
LB
LINDA B.
Medford, OR
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Oil Change
Always a great experience. The guys are friendly, honest and explain everything well.
BH
BARBARA H.
Medford, OR
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Caring and thorough
They have serviced my 20-year-old car for over a decade, and are always courteous, knowledgeable, and dependable.
CB
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CHRISTINE B.
Medford, OR
Lexus RX 330
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
New brakes and power steering lines
Thank you for making the car safe to drive
RB
Ryan B.
Oregon
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
Category: Service
Ryan said they were very communicative, the service was quick, they even stayed open a little later so he could pick up his vehicle the same day. Overall, they were very thoughtful and nice.
Recommended
RT
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Roberta Lee T.
Medford, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
10
John’s Auto is The Best
I have been dealing with John’s Auto for nearly 8 years now. They have worked on all of my vehicles. I have always been satisfied with the work done on my vehicles. Craig’s honesty can sometimes be dis heartening, like when he told me they wouldn’t touch my Kia Sorento, but he had made arrangements for Kia to work on it. That worked out good. Last year they replaced the transmission in my truck and this year the motor. They did excellent work. They don’t treat me like a un knowledgeable female. They tell it like it is. Then they fix it! I recommend them to everyone!
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