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Paul's Automotive Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,401 Reviews)
98
Write a Review
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Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
4.0
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

18 Years In Business: We've been providing quality service to San Fernando Valley customers since 1990. We know our business. You know it because we've passed the test of time. Paul's Automotive carries the National Institution of Automotive Service Excellence (ASE) certification. We hold up to the ASE's rigorous standards of testing for 18 Years In Business: We've been providing quality service to San Fernando Valley customers since 1990. We know our business. You know it because we've passed the test of time. Paul's Automotive carries the National Institution of Automotive Service Excellence (ASE) certification. We hold up to the ASE's rigorous standards of testing for automotive experts. ...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(818) 783-3997
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
5146 Van Nuys Blvd Sherman Oaks, CA 91403-1401
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Paul's Automotive Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,401 Reviews)
Write a Review
Recent Reviews
Verified Customer
Sherman Oaks, CA
Volkswagen Beetle
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Good service
Really good service in a timely manner.
Verified Customer
Sherman Oaks, CA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Work completed as promised…
I was very pleased with the timely service, work was completed as promised.
JH
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JACK H.
Van Nuys, CA
Mercedes-Benz C280
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Super service
Very nice and helpful and great service
Verified Customer
North Hollywood, CA
Mercedes-Benz E500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Quality Service and Swift Service
Great Service with quick turn around times!
BF
BRUCE F.
Sherman Oaks, CA
Lexus RX 450h
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
The best
As I’ve gotten older I sometimes think I’m wrong even though my instincts say otherwise. Paul’s is a security blanket when it comes to our cars. Even when I forget I’ve recently had the work done. Takes the car in and returns it no charge, as it doesn’t need anything. They’re the best!
KM
KEVIN M.
Burbank, CA
INFINITI FX35
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Trust over Time
Our friends Paul & Lewis have been there for us for a very long time. Their mechanics are great. No matter the need or the situation it’s done well on time for a fair & honest price. It is such s relief to have people like these guys in your life. Always helpful with a smile. Kevin & Diana
BD
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BILL D.
Van Nuys, CA
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Satisfied Customer
Never any Hassles, Lewis takes Good Care of me.
DC
DANIELLE C.
Sherman Oaks, CA
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
The best.
A 10/10 experience each time I take my car in. Thank you!!
TC
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THOMAS C.
Northridge, CA
Honda Passport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Honda Passport 97’
Paul’s Automotive is the best in the business. They tell you how it is, fast work, and honest business. Love them, won’t go anywhere else for car maintenance!
WG
WILL G.
Van Nuys, CA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Expert help, quickly done!
I love taking my cars to Paul's Automotive! Paul and Louis (and their talented staff) bring years of experience and high-level skills to correct issues and solve mysteries. Did I mention their incredibly reasonable prices? Excellent service at unbeatable prices -- highly recommended!
LT
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LARRY T.
Van Nuys, CA
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Excellent as usual
Highly professional, reasonably priced, and always dependable.
VS
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VIRGINIA S.
Van Nuys, CA
Lexus HS 250h
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Always excellent service
Prompt, knowledgeable, courteous, and the prices or reasonable and fair. Highly recommend!
JH
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JACK H.
Van Nuys, CA
Mercedes-Benz 420SEL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Super
Great team very experienced
MM
MICHAEL M.
North Hills, CA
Ford Flex
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
9
Excellent
Excellent.
JC
JEFF C.
Studio City, CA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Really great service at affordable prices
I just had the center support bearings on my driveshaft and you joints replaced. I will be going to Pauls for all of my future auto repair needs.
Displaying Review 1 - 15 of 2401 in total
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