Business Solutions
SureCritic / Auto Repair / Paul's Automotive Service Center
business image

Paul's Automotive Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,383 Reviews)
98
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
4.0
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

18 Years In Business: We've been providing quality service to San Fernando Valley customers since 1990. We know our business. You know it because we've passed the test of time. Paul's Automotive carries the National Institution of Automotive Service Excellence (ASE) certification. We hold up to the ASE's rigorous standards of testing for 18 Years In Business: We've been providing quality service to San Fernando Valley customers since 1990. We know our business. You know it because we've passed the test of time. Paul's Automotive carries the National Institution of Automotive Service Excellence (ASE) certification. We hold up to the ASE's rigorous standards of testing for automotive experts. ...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(818) 783-3997
Visit Website
Opening in 47 minutes
Business Hours

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
5146 Van Nuys Blvd Sherman Oaks, CA 91403-1401
Get Directions
Paul's Automotive Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,383 Reviews)
Write a Review
Recent Reviews
Verified Customer
Van Nuys, CA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Excellent customer service
My car was serviced promptly at a good price and the team even replaced the battery in the key fob which I had totally forgotten about! On the way out, the mechanic said, bring the car in anytime and we’ll check the fluids and tire pressure, it was so thoughtful it made me smile! I will definitely be back.
RG
RICHARD G.
Sherman Oaks, CA
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Great service
I've been coming to Paul's Automotive Service Center for a while now and I keep coming back because of the great customer service. They're always helpful and do things right. Highly recommended.
Verified Customer
Sherman Oaks, CA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
9
Work on my tacoma
Replaced my master cylinder at a great price and super quick. Excellent work.
FC
gravatar
FRANK C.
Van Nuys, CA
Lexus ES 330
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Good Shop
These guys are great!
BP
BOB P.
Sylmar, CA
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
9
Cat replacing
Everything was good and done even sooner than expected .
Thanks guys .
Verified Customer
North Hollywood, CA
Volkswagen Jetta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Great service, trustworthy
Quick service, trustworthy, will definitely come back.
Verified Customer
Sherman Oaks, CA
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
9
Very pleased with the performance and professionalism.
We were very happy with the rapid response and the excellent results.
RM
RICHARD M.
Van Nuys, CA
Honda S2000
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Smog Certificate
Paul and team are your classic professionals who are great to do business with and a fair price. Highly recommend!
WB
gravatar
WALTER B.
Canyon Country, CA
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Best shop anywhere
This is the best, most professional and experienced shop anywhere!
LR
Lina R.
Sherman Oaks, CA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Lina said they did a great job on time, and she was in and out quickly.
Recommended
SF
gravatar
SANDRA F.
Reseda, CA
Chevrolet El Camino
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Excellent Service
Paul’s Automotive is the ABSOLUTE BEST!! Paul and Luis are FANTASTIC, they are always honest and trustworthy with what my El Camino needs. I am truly grateful for their service.
JF
gravatar
JOHN F.
Calabasas, CA
Mercedes-Benz SL-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Tune and repair V12 Mercedes.
All work was perfect.
DD
DOUG D.
Van Nuys, CA
Subaru XV Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Smog check, quick and easy
Called ahead to make sure they could take my car; was in and out within 20 minutes.
JS
Jim S.
Sherman Oaks, CA
Nissan Xterra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Great service
Great service and value once again.
DR
gravatar
dan r.
Woodland Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
10
Always great service!
Been taking all my vehicles to Paul’s for years, the only place I trust. Never disappoints!
Displaying Review 1 - 15 of 2383 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.