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Paul's Automotive Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,424 Reviews)
99
Write a Review
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Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
4.0
ReScore™ Average
99
Net Promoter Score ®

Business Details

About

18 Years In Business: We've been providing quality service to San Fernando Valley customers since 1990. We know our business. You know it because we've passed the test of time. Paul's Automotive carries the National Institution of Automotive Service Excellence (ASE) certification. We hold up to the ASE's rigorous standards of testing for 18 Years In Business: We've been providing quality service to San Fernando Valley customers since 1990. We know our business. You know it because we've passed the test of time. Paul's Automotive carries the National Institution of Automotive Service Excellence (ASE) certification. We hold up to the ASE's rigorous standards of testing for automotive experts. ...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(818) 783-3997
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
5146 Van Nuys Blvd Sherman Oaks, CA 91403-1401
Get Directions
Paul's Automotive Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,424 Reviews)
Write a Review
Recent Reviews
WG
WILL G.
Van Nuys, CA
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Excellent Service!
I had an odd error code, and was concerned -- not just 'what could it be', but also, 'what's this going to cost?' At least, that's what something like this might feel like.

But at Paul's Automotive, I know that I'm getting great service at a reasonable price from expert mechanics who really. *really* know cars, and like them. They do, and they also like their customers, too. Oh, and the turnaround is quick, too.

Very highly recommended!
DV
Domingo V.
Van Nuys, CA
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Had my front rotors machined.
Luis is always friendly and he’s worked on two of my vehicles. Paul’s Automotive does really good work.
JH
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JEANNETTE H.
Van Nuys, CA
Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Excellent, reliable, friendly service
I've been taking my cars to Paul's Automotive for decades. From basic service to resolving challenging problems, they are the best. It's easy to get in. The cost is reasonable. The service is faultless. I recommend them to everyone I know.
RR
RICK R.
Moorpark, CA
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
2014 Ram 1500
Had a new engine installed in my 2014 Ram, today they inspected the engine to make sure there are no leaks. All checked out fine and truck is running great. Thanks guys!
JI
JANET I.
Van Nuys, CA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Excellent service, quick and reasonable.
This is a trustworthy auto repair establishment, Louis is friendly and knowledgeable and I cannot recommend Paul’s highly enough!
RH
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RON H.
Sherman Oaks, CA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Great work every time
Paul does a great job every time And at good price
RR
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ROBERT R.
Sherman Oaks, CA
Volvo 740
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
It is a 1991 Volvo 740 - and it Runs great because of Paul and Louis
You read the title correctly, but you need to know that my beloved Thor has 307,000 on him and still runs beautifully, especially after service at Paul's Automotive. There are parts that don't look great, but at Paul's they keep the heart of the machine working like a new car. I could not ask for better support.
ML
Mark L.
Van Nuys, CA
Acura TL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Hidden gem auto repairs
Paul’s is the best type of old school hidden gem in the San Fernando Valley. They’re the last honest mechanics who enjoy working on cars. Hate to recommend them, because then the secret will be out. Highest levels of recommendation.
KF
KEITH F.
Sherman Oaks, CA
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
My car never drove better
My water pump was in its way out… thank u for getting it done a day earlier than expected…
GD
GERALD D.
Sherman Oaks, CA
Lexus ES 330
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Great service!
Always treated well at Paul's. They do excellent work.
JF
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JOHN F.
Calabasas, CA
Mercedes-Benz SL-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Fixed misfiring on 12 calendar Mercedes.
Car works perfectly
SP
STEPHANIE P.
Studio City, CA
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Amazing!
Paul’s is the best! I always know with Paul’s my car is going to be taken care of, I won’t be overcharged and communication is great. Work is efficient.
BF
BRUCE F.
Sherman Oaks, CA
BMW M5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Paul's Automotive Shines Bright Again
We had a warning message for 'required repair' on our Lexus that turned out to be just something that hadn't been reset at the dealership hadn't done. They're the best.
MG
MIKE G.
Encino, CA
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Great service
Paul's automotive are trustworthy, back their work and are easy to talk to about your car. They explained the problem and give you solutions to choose from. I wouldn't go anywhere else and recommend them to anyone who asks if I know a good mechanic
PS
PAULA S.
Sherman Oaks, CA
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Great service!
Thorough and so very pleasant to work with.
Displaying Review 1 - 15 of 2424 in total
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