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SureCritic / Auto Repair / Paul Campanella's Auto & Tire Center Pike Creek
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Paul Campanella's Auto & Tire Center Pike Creek

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,169 Reviews)
84
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Score Details

5 stars
88%
4 stars
6%
3 stars
2%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
10
Total ReScores™
4.9
ReScore™ Average
84
Net Promoter Score ®

Business Details

About

We are proud to be recognized as the best full-service auto repair shop in Northern Delaware. Since 1986, our family owned and operated automotive service centers have been providing top quality auto maintenance services and auto repair in Wilmington, DE and the surrounding local communities. We have two locations in Wilmington to better We are proud to be recognized as the best full-service auto repair shop in Northern Delaware. Since 1986, our family owned and operated automotive service centers have been providing top quality auto maintenance services and auto repair in Wilmington, DE and the surrounding local communities. We have two locations in Wilmington to better serve you with the safe, reliable and affordable auto repair services that you and your family deserve! ...more

Categories
Auto Repair, Transmission Repair, Towing Service
Contact
(302) 998-2234
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2379 Limestone Rd Wilmington, DE 19808
Get Directions
Paul Campanella's Auto & Tire Center Pike Creek's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,169 Reviews)
Write a Review
Recent Reviews
FJ
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Fred J.
New Castle, DE
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/12/2024
0
Horrible, Overcharged and didnt fix the problem
They love to overcharge for everything they can get their hands on. Use another place
Verified Customer
Newark, DE
GMC Canyon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2023
verified customerVerified Customer
9
Dead Battery
My one month old battery died in my truck. I spoke to Will and made arrangements to get the truck there. The problem was solved with great cooperation from all involved. There were several other issues that were found in the free vehicle check up that will be fixed in the near future.
EF
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ERIN F.
Wilmington, DE
Toyota RAV4
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/15/2023
verified customerVerified Customer
8
Best Customer Service Around
Called for an oil change and was able to get in the next day. Offered me free shuttle service to my job. Worked with me through multiple phone calls when deciding on added services to be completed. Offered loaner vehicle if my vehicle wasn't ready by the end of the day. And stayed very patient with me as I made changes to arrangements to service and transportation needs. Great business to have in the community.
KN
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KENDRIC N.
Bear, DE
Jaguar XF
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2023
verified customerVerified Customer
10
Great Service
From the beginning service check to recommendations on what to fix, to the shuttle / transportation . Everyone involved showed professionalism and that’s the main reasons why I keep returning.
CP
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CHARLOTTE P.
Wilmington, DE
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2023
verified customerVerified Customer
10
Got me out of a jam yet again
My car is absolutely critical for me to run my business. It broke down on a client's driveway and I made one call to Pike Creek. I got a tow, a desperately needed loaner, and a fixed car at a totally reasonable price from a great team.
Paul Campanella's has always gone 5 extra miles for me.
ML
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MARY L.
Wilmington, DE
Chrysler 200
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/04/2023
verified customerVerified Customer
10
Front windshield repair, well done!
I would give 5 stars but for the calendar mix-up. I scheduled windshield repair. I called the day prior and was told my car was not on the schedule. Had to reschedule. Just a bit disappointing. Not the end of the world. I will continue to schedule with Paul Campanella. They keep me safe! I trust the work.
RF
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RON F.
Hockessin, DE
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2023
verified customerVerified Customer
10
My trailblazer valve cover gasket was leaking oil into the coils and spark plugs making it misfire
Rob did a thorough inspection of my trailblazer with a 4.2 motor. It was running rough when it got there they did all the repairs it's now running great . I'll recommend Paul Campanella's to everyone they are top notch. Thank you for everything
JD
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JILLIAN D.
Newark, DE
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2023
verified customerVerified Customer
10
Phenominal experience
This was the most seamless mechanic experience I have had. The report I received after a full check on my car was very informative and let me know of upcoming issues I might be facing. I used the shuttle service to and from work which was perfect. HIGHLY RECOMMEND this company.
RS
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ROBERT S.
Hockessin, DE
Lexus ES 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2023
verified customerVerified Customer
10
Pleasant and efficient
Everyone is courteous and pleasant and all work is completed without any surprises
FD
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FRANK D.
Wilmington, DE
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2023
verified customerVerified Customer
10
Excellent
Mist pleased with quality of your representatives and work performed
Verified Customer
Wilmington, DE
Ford Escape
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2023
verified customerVerified Customer
10
Happy
Messages got crossed, but otherwise all went as expected. TY!
JE
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JOHN E.
Newark, DE
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2023
verified customerVerified Customer
10
Wrangler service
Much work done very efficiently and on schedule. Thanks to the creww.
ML
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MARY L.
Wilmington, DE
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2023
verified customerVerified Customer
8
very good service
Car taken promptly. Service tech kept me informed. Everyone pleasant.
Lauren P. from Paul Campanella's Auto & Tire Center Pike Creek responded on 04/17/2023 12:22 PM

Mary, thank you for taking the time to leave us a 5-star review! We are happy to hear you enjoyed working with our team and found the turn-around time to be prompt. We appreciate your business and look forward to the next opportunity to care for your car! 

MR
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MARY R.
Wilmington, DE
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2023
verified customerVerified Customer
10
Super Fast, Friendly and Easy to Understand!
I brought my 2013 Subaru Forester in for brake work. Andy sent me a detailed inspection report with pictures explaining exactly what should be done. I explained that I would be trading in my vehicle at some point this year and there was no hassle about ONLY doing the repairs needed without the "extra" non-essential stuff. I needed new rotors and brake pads and new control arms. They provided shuttle service and picked me up when finished! I love Campenellas and always recommend to all my friends!
Lauren P. from Paul Campanella's Auto & Tire Center Pike Creek responded on 04/17/2023 12:20 PM

Mary, thank you for taking the time to leave us such a great review! You can always depend on us to be honest with you and do what you feel comfortable with. We are happy to hear that you found the shuttle service to be convenient as we do our best to simplify the process as much as possible for our customers. We appreciate your business and referral! We look forward to providing you and your friends with the same great level of service! 

Verified Customer
Newark, DE
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2023
verified customerVerified Customer
10
Quality service
The staff is always very professional and service is top quality. I have referred many friends and family to their business.
Lauren P. from Paul Campanella's Auto & Tire Center Pike Creek responded on 04/17/2023 12:16 PM

Thank you for taking the time to leave us a 5-star review and your feedback! We are happy to hear hear that we continue to provide you with great experiences. We appreciate your business and referrals! We look forward to being there for you again and delivering your friends and family the same great service! 

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