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Y-Car Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(472 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
96
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in New Castle, DE, you’ve found us. Here at Y-Car Auto Repair we work hard to earn your trust and loyalty. We know how important it is to find a New Castle car service you can rely on, so your satisfaction is our top priority each and every day.

Y-Car Auto Repair is a family oriented facility. Y-Car
If you’re looking for auto repair in New Castle, DE, you’ve found us. Here at Y-Car Auto Repair we work hard to earn your trust and loyalty. We know how important it is to find a New Castle car service you can rely on, so your satisfaction is our top priority each and every day.

Y-Car Auto Repair is a family oriented facility. Y-Car was established in New Castle in 1972. Formerly Milex Auto Repair. The owner, Bill is still here. He started here in 1981 at the age of 24, and has owned it since 1996. Bill takes pride in the work that he provides and strives on honesty.
...more

Categories
Auto Repair, Transmission Repair, Tire Sales and Repair
Contact
(302) 328-9451

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
211 N Dupont Hwy New Castle, DE 19720-6450

Affiliations

NAPA
Y-Car Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(472 Reviews)

GB
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Gary & Kim B.
New Castle, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2025
verified customerVerified Customer
10
Oil Change
I'm getting ready to drive my truck down to North Carolina and needed an oil change before I left. Also needed a tail light fixed. It always accomplished and I appreciate Julio fitting me in at the last minute.
Bill W. from Y-Car Auto Repair responded on 07/29/2025 09:33 AM

We appreciate you taking the time to share your experience! We're glad Julio could work his scheduling magic to get you in for that oil change and tail light fix right before your road trip. Safe travels to North Carolina! If your truck has any last-minute requests before you hit the road, just let us know—though we can’t guarantee it'll want to go for ice cream along the way.


DM
Dion M.
New Castle, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
My experience was nice.
Service was excellent as well as customer service.
Bill W. from Y-Car Auto Repair responded on 07/10/2025 09:32 AM

We appreciate you taking the time to share your experience! It’s great to hear that both our service and customer service were up to par. We always aim to hit the sweet spot between fixing cars and making our customers smile. If you ever need anything else, don't hesitate to reach out!


RH
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Reggie & Natalie H.
Bear, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Y-Car Auto Repair
Honest mechanics.
Bill W. from Y-Car Auto Repair responded on 07/04/2025 09:33 AM

We appreciate your feedback! It’s great to hear you found our team to be honest – that’s a badge we wear with pride. In a world full of upsells and surprises, we aim to keep it straightforward and trustworthy. Here’s to a smooth ride ahead!


ED
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ED D.
Newark, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Excellent work
Great job.
Bill W. from Y-Car Auto Repair responded on 06/22/2025 09:32 AM

We're glad to hear that you think we did a great job! It's always our aim to keep things running smoothly, just like your vehicle after a visit. If you ever have more feedback, we're all ears!


Verified Customer
New Castle, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Excellent
Excellent
Bill W. from Y-Car Auto Repair responded on 06/19/2025 09:32 AM

We appreciate your feedback and are glad to hear you had an excellent experience with us! It’s our goal to make sure your vehicle gets the care it deserves. If there's anything else we can do for you, just let us know.


TH
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Tamyra H.
Middletown, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Amazing service
They were amazing and got my car done fast!
Bill W. from Y-Car Auto Repair responded on 06/14/2025 09:32 AM

We appreciate you taking the time to share your experience! It sounds like we hit the turbo boost with your car service. We aim to keep things running smoothly, and we're happy to hear we did just that. Here’s to many more speedy drives ahead!


TF
TREAVOR F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Good experience always
Have been going to Y-Car for 50+ years. Always satisfied.
Bill W. from Y-Car Auto Repair responded on 06/13/2025 09:33 AM

It’s amazing to hear that you’ve been a loyal customer for over 50 years! That’s basically a lifetime in car years. We appreciate your continued trust in us and are glad to know you’ve always left satisfied. Your support means a lot, and we look forward to keeping your wheels turning for many more years to come!


WG
Will G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Check engine light
Had to get my GS300 through inspection and check engine light kept coming on. Took it to them and it was repaired unless than a 1/2 day. Fast and great work!!! Thank you Sir!!!
Will G
Bill W. from Y-Car Auto Repair responded on 06/11/2025 09:32 AM

It sounds like your GS300 received the VIP treatment at our shop! We're glad to hear we were able to get that pesky check engine light sorted out faster than you can say "auto repair." Your positive feedback makes our tools feel a little shinier and motivates us to keep speeding up those repairs. If your car ever pulls another disappearing act on the dashboard, you know where to find us!


CV
CHARISE V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Fast and reasonable
They had my car picked up by tow truck, fast. Work was done within 24 hours.. always a great experience. Thanks!
Bill W. from Y-Car Auto Repair responded on 06/05/2025 09:32 AM

It's fantastic to hear that your car got the VIP treatment it deserved! Who knew getting your vehicle towed could be such a speedy affair? We're glad to know the work was wrapped up in a flash and that your experience was a positive one. If you ever find your car misbehaving again, you know where to find us. Keep on cruising!


AN
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Ada N.
Bear, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Check engine light came on
My car was checked and I was told it was in working order. Bill lets me know that I'm safe in my car.
Bill W. from Y-Car Auto Repair responded on 06/02/2025 09:31 AM

We appreciate you taking the time to share your experience. Knowing that your car is in working order is always a relief—it's nice to have that peace of mind. Bill must have given you the golden seal of approval; after all, we all deserve a reliable ride. If you ever have more questions or need assistance, just give us a shout!


RR
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RUTH R.
New Castle, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
The check engine light came on in my Chrysler Town and Country minivan and I called and was able to get an appointment for the very next day.
The owner knew just how to determine the problem, did so and fixed my vehicle the same day. He then explained the problem to me and the cost for the repair was completely reasonable. I feel very confident in the expertise and the integrity of Y- Car Auto Repair and I will highly recommend and encourage anyone else to take their vehicle to them when the need arises. I know that I will go back myself.
Bill W. from Y-Car Auto Repair responded on 05/31/2025 09:34 AM

We're pleased to hear you had such a positive experience! It sounds like our owner was on top of his game. Diagnosing car problems is sort of like detective work—except instead of a magnifying glass, we use wrenches! We're glad you found the explanation helpful and the cost reasonable. Your confidence in our expertise and integrity means a lot, and we appreciate your recommendations to others. We look forward to lending a hand (or a wrench) whenever your vehicle needs a little TLC.


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Feels like one has a private mechanic!
Bill, Julio, and the rest of the team treat you like a valued customer. Something sorely lacking at those so-called repair shops! Fellas, keep doing what you're doing! I think I speak for the community: Milex is fire!!!!
Bill W. from Y-Car Auto Repair responded on 05/24/2025 09:33 AM

It's fantastic to hear that Bill, Julio, and the crew made you feel like a VIP – we think that every customer deserves the red carpet treatment! We strive to keep the "fire" alive over here and make sure your car gets the attention it deserves. Your shoutout to the team will surely keep their spirits up and their tools in hand. Here's to keeping your ride smooth and your engine roaring!


LB
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LA FRANCE B.
New Castle, DE
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Oil Change
A job very well done from a returning customer. Thank you
Bill W. from Y-Car Auto Repair responded on 05/21/2025 09:32 AM

We're glad to hear that you had another great experience with us. It’s no secret that repeat customers like you keep us on our toes and make our day! If there’s anything else we can help with, just give us a shout. We're always here to help keep your ride in tip-top shape.


CA
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CHARLIE A.
New Castle, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2025
verified customerVerified Customer
10
A/C back
Great service Tahoe needed a/c charged and switch replacement diagnostic was completed back on the road a/c 🥶
Bill W. from Y-Car Auto Repair responded on 05/20/2025 09:32 AM

We're glad to hear that your Tahoe is back on the road and your A/C is keeping things nice and frosty. Sounds like an adventure in automotive wellness! We're always here to ensure your vehicle stays comfortable, whether it's cruising on the highway or chilling in the summer heat. If you ever need anything else, you know where to find us!


PE
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Patrica E.
New Castle, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Great patience and honorable
The gentleman are wonderful. And they took great care of my car and is very patient with explaining things.
Bill W. from Y-Car Auto Repair responded on 04/27/2025 09:32 AM

We're delighted to hear that our team made such a great impression! Our goal is to treat both cars and customers with the utmost respect and care. It's fantastic that you felt well taken care of and well-informed throughout the process. We'll keep up the good work, and maybe even consider adding "car whisperers" to our job titles!

Service Coupons and Posts
Thanks for the love! 🚗💙 We're all about great service and happy customers here. See you next time! #YCarLove #AutoExperts
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Thanks for the shout-out! We love showing you the nuts and bolts of your ride! 🚗🔧 #TransparencyMatters #YCarCare
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Thanks a million for your kind words! We're always here to give you the royal treatment 🚗👑. Can't wait to see you again! #YCarAutoRepair #CustomerLove
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🚗 Big shoutout to our amazing team! Bill and the crew are here to keep your wheels rollin' smoothly! Thanks for recognizing their hard work—you're the best for sharing! 😄✨ #YCarAutoRepair #BestInTheBusiness
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We're thrilled to hear about your fantastic experience with us! 🚗💨 Our team's magic kept your Ford F-250 intact while we worked our "rusty" charm! Thank you for trusting Y-Car Auto Repair. We appreciate recommendations! #AutoRepair #FordF250
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We're thrilled to hear that Bill and the team are keeping your ride in peak condition! 🚗💨 We believe in tuning up everything—except our jokes! Thanks for trusting us with your auto needs. 🙌 #YCaraAutoRepair #TuneUpPros
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We're thrilled to have loyal customers like you! 🎉 Your trust in us keeps our wheels turning. Thanks for all the years and for letting us keep your ride in tip-top shape! 🚗💨 #YCarFamily #AutoExcellence
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? Thanks for the amazing review! We're thrilled Bill and the team kept you in the loop and returned your ride on time. No mystery here—just good old-fashioned service! ?? We appreciate your trust! #YCarAutoRepair #ServiceWithASmile
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? Summer is coming, and we're on a mission to keep you cool! Big thanks for the shoutout to Bill for tackling that AC issue like a pro! ?❄️ Ready to beat the heat? We've got your back! #YCarAutoRepair #CoolRides
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Thank you for the glowing review! ?? We pride ourselves on quick calls and even quicker service. We’re all about getting you back on the road with a smile! ? Looking forward to your next visit! #YCarAutoRepair #FastAndFriendly
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Thanks for the kudos! ?✨ We love keeping you on the road fast—who needs a sleepover with their car anyway? ? Appreciate your trust in us! #YCarAutoRepair #QuickService
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?? Thanks for the shoutout! We're thrilled to have found that pesky problem and sent it packing! Your wheels are in good hands with us. Keep cruising smoothly! ? #YCarAutoRepair #HappyCustomers
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? Keeping cars feeling brand new for 28 years! Thanks for the glowing review. We're thrilled to have you as a long-time customer! #CustomerSatisfaction #AutoRepair
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Thanks for the shoutout, Glenn! ? We're thrilled to hear you've had such positive experiences with our service. Keeping things clear, efficient, and your ride not "tied up" is our jam! ?? #HappyCustomers #YCarAutoRepair
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? Thank you for the glowing review, Nicole! We're thrilled to hear you had an amazing experience at Y-Car Auto Repair. Our team will be delighted to hear your kind words! ?? #CustomerAppreciation #FiveStarService
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Thanks for the five stars, Joe! ? We're thrilled to hear that you found our service professional and affordable! We can't wait to have you back on the road! ? #HappyCustomers #AutoRepair
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Thanks for the 5-star review, Nina! We're glad we could help you figure out those mysterious car sounds. We're here for you whenever you need us! ?? #CustomerAppreciation #CarCare
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