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Pat's Auto Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,062 Reviews)
96
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Pat’s Auto Service Center is the largest, independent auto repair shop in Wilmington, North Carolina. We have been in business for over 50 years! Voted by Motor Age Magazine as one of the top 10 best independent repair shops in the United States, Pat’s can handle all your service needs. Pat’s Auto Service Center is the largest, independent auto repair shop in Wilmington, North Carolina. We have been in business for over 50 years! Voted by Motor Age Magazine as one of the top 10 best independent repair shops in the United States, Pat’s can handle all your service needs.

Categories
Repair Shop, Car Maintenance, Auto Repair
Contact
(910) 791-8481
Visit Website
Closing in 1 minute
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5009 Carolina Beach Rd suite a, Wilmington, NC 28412-7841
Get Directions
Pat's Auto Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,062 Reviews)
Write a Review
Recent Reviews
DN
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DAVID N.
Winnabow, NC
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Great honest auto service
Always a great place to take my car for service or repairs. They are very honest people and tell you just how it is. The place is always very very busy. That should tell you about the way they operate
RK
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ROGER K.
Wilmington, NC
Dodge Durango
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Service and Inspection
Inspection and oil/filter change. Quick turn around and reasonable cost.
The Team at P. from Pat's Auto Service Center responded on 05/12/2025 01:06 PM

Roger,

Our team is glad we could service your Dodge Durango. Thanks for stopping by for an oil change!

TS
TONY S.
Wilmington, NC
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Tire rotation
Stopped in to get my tires rotated on a Saturday morning without an appointment and they got me in and out in less than an hour and the cost was very reasonable.
The Team at P. from Pat's Auto Service Center responded on 05/12/2025 12:45 PM

Tony,

Glad we could get your tires rotated and have you back on the road again. 

JG
JERRY G.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Awesome service
Dwight & Pat’s TOP NOTCH!!!
The Team at P. from Pat's Auto Service Center responded on 05/12/2025 12:42 PM

Jerry,

We're glad to have Mr. Dwight as the head of our team! Thank you for stopping by our shop.

KS
KEITH S.
Wilmington, NC
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
8
Mounting and balance
Great service and fast gave me some
Service information I need to address but no pressure to have it done today. All in all very professional top quality.
Thanks
The Team at P. from Pat's Auto Service Center responded on 05/12/2025 12:38 PM

Keith,

Thank you for stopping by our shop and leaving us a review! We were more than happy to help you out. 

RO
RALPH O.
Wilmington, NC
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Great service
You guys have always done a very good job on my vehicles. You always quick and professional.
The Team at P. from Pat's Auto Service Center responded on 05/12/2025 12:27 PM

Ralph,

We pride ourselves on being masters of our craft! Thank you for taking the time to leave us a review.

JC
Jose C.
Wilmington, NC
Ford F-150 Lightning
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
Category: Service
Jose said they are a great business.
Recommended
Verified Customer
Wilmington, NC
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
As always received excellent service
Received prompt and professional service on my water pump.
The Team at P. from Pat's Auto Service Center responded on 05/12/2025 12:25 PM

Our team is satisfied to know we could fix the water pump on your Ford! Thank you for leaving us a review.

AM
ANITA M.
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Always great service
Everyone is always very helpful anytime I have ever used them. Local business that always gives a fair price. Mechanics are very knowledgeable and diagnostics and repairs are done quickly
The Team at P. from Pat's Auto Service Center responded on 05/12/2025 12:23 PM

Anita,

We're glad to be of help! As a local business we're happy to cater to the friends and neighbors in our community. Thank you for your review!

JF
JAMES F.
Wilmington, NC
Audi Q8
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Wonderful experience.
Attention to details. Regular communication. Great service. A pleasure here at Pat’s!
The Team at P. from Pat's Auto Service Center responded on 05/12/2025 12:19 PM

James,

We're always working hard to provide our customers with only the best automotive service in the business! It was a pleasure to have you here. Thank you for your review!

Verified Customer
Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Excellent service and price
My tire was fixed within an hour and at a great price!
The Team at P. from Pat's Auto Service Center responded on 05/12/2025 12:17 PM

Our team is happy to know we could get the tire fixed on your Hyundai! Thank you for your review.

WG
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WALTER G.
Wilmington, NC
Buick Encore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Great service
Great service
The Team at P. from Pat's Auto Service Center responded on 05/12/2025 12:16 PM

Walter,

Thank you very much for your review! We were happy to be of service.

Verified Customer
Wilmington, NC
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Inspection and brake service
Always great service. Dwight takes his time and explains what needs to be done in a way I can understand. So important
The Team at P. from Pat's Auto Service Center responded on 05/12/2025 12:15 PM

Clear communication is very important to us for all our customers! We want to make sure all our customers have peace of mind when they come here for service. Thank you for your review!

JC
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JOHN C.
Wilmington, NC
Mercedes-Benz GLA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Great communication !!
Always straight forward communication and estimates on time of completion.
The Team at P. from Pat's Auto Service Center responded on 05/12/2025 12:12 PM

John,

We always do our best to keep our customers informed and up to date. This keeps the stress low on your part! Thank you for your review.

CE
CAROL E.
Nissan Versa Note
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Excellent work as usual from Pat's Auto
As always a job well done
The Team at P. from Pat's Auto Service Center responded on 05/12/2025 12:11 PM

Carol,

We're happy to be of service! Thank you for stopping in to our shop.

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