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Pat's Auto Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,009 Reviews)
96
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Pat’s Auto Service Center is the largest, independent auto repair shop in Wilmington, North Carolina. We have been in business for over 50 years! Voted by Motor Age Magazine as one of the top 10 best independent repair shops in the United States, Pat’s can handle all your service needs. Pat’s Auto Service Center is the largest, independent auto repair shop in Wilmington, North Carolina. We have been in business for over 50 years! Voted by Motor Age Magazine as one of the top 10 best independent repair shops in the United States, Pat’s can handle all your service needs.

Categories
Repair Shop, Car Maintenance, Auto Repair
Contact
(910) 791-8481
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5009 Carolina Beach Rd suite a, Wilmington, NC 28412-7841
Get Directions
Pat's Auto Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,009 Reviews)
Write a Review
Recent Reviews
JN
JOANN N.
Wilmington, NC
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
The guys always do a great job
Every time I bring my truck to Pats I know that the job will be done correctly
LR
LAURIE R.
Wilmington, NC
Nissan Kicks
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
The absolute best
Excellent service
From the initial phone call- service and then walking out the door Pat's Auto is top notch!!!
Verified Customer
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Last minute needs
Courteous. Professional and helpful. Pretty simple things you need when getting any work done on your vehicle. Timeliness was perfect and honestly is paramount in this business. I was so impressed I'm dropping my daughters car off tomorrow.
BA
BERNADETTE A.
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Courteous and Quick!
Worked with Dave and he was awesome!
I needed a new AC systemand he took care of our for me right away
Highly recommended!
RK
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RUTH K.
Wilmington, NC
Ford Bronco Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Tire repair
Speedy repair by professional technicians
JM
JEFFERY M.
Wilmington, NC
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Customer
Picked up some road screws and nails in my tires; Pat’s crew pulled the offenders and plugged the leaks - lifetime service on the tires I bought there; in and out in about an hour and no charge. Happy Easter.
The Team at P. from Pat's Auto Service Center responded on 04/17/2025 10:31 AM

Jeffery,

Happy Easter to you as well. We're happy we could plug those tires for you and have you back on the road. Thank you for your business!

KB
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KAREN/RICHARD B.
Wilmington, NC
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Usual personal interaction that bleeds confidence. Wonderful experience
A 25 year customer and I’ve never been disappointed. Excellent troubleshooting and very reasonable pricing. If I was young enough I’d be with them another 25 years.
The Team at P. from Pat's Auto Service Center responded on 04/17/2025 10:28 AM

Karen/Richard,

Thank you for being our customer for almost 30 years now! We're delighted to have your business and we're always happy to help in any way we can.

Verified Customer
Wilmington, NC
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Battery replaced
They are always very friendly polite and polite.Had my battery replaced in no time.was told by other places would take an hour to replace battery and some places could not guarantee that they could get to it today.when ever I visits Pat’s auto they always bend able to get me in for whatever needs to be done to my car.
The Team at P. from Pat's Auto Service Center responded on 04/17/2025 10:25 AM

We're delighted to know we were able to come through for you when you needed it most. Our team is gald to know we could change out your battery and get you back on the road again. Thank you for your review!

Verified Customer
Wilmington, NC
Nissan Xterra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Always excellent service!
Always honest with wheel and estimates and timely. Best shop in town!
The Team at P. from Pat's Auto Service Center responded on 04/17/2025 10:22 AM

Honesty is our policy when it comes to our customers! Thank you for your review.

Verified Customer
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
We love Pats!! Always the best service!😀
We love Pats! Always the best service and so friendly!!😀
The Team at P. from Pat's Auto Service Center responded on 04/17/2025 10:21 AM

We wouldn't be who we are today without the support of our loyal customers! Thank you for your business!

MC
MIKE C.
Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Always excellent
I’ve used Pat on multiple occasions and always receive the absolutely best service. I highly recommend them.
The Team at P. from Pat's Auto Service Center responded on 04/17/2025 10:20 AM

Mike,

We do our best to only give quality automotive-care. Thank you for your recommendation!

MB
MORRIS B.
Carolina Beach, NC
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Excellent work every time
Job was completed correctly the first time every time.
The Team at P. from Pat's Auto Service Center responded on 04/17/2025 10:17 AM

Morris,

Glad we could get your Toyota Highlander in for service. Thank you for your review!

TE
TERRY E.
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
verified customerVerified Customer
10
Love Pat’s Auto!
Stopped at Pat’s Auto twice since I moved here 3 years ago. Both times for a slow leak in tires. First time was about 1 1/2 ago and they fixed it immediately. The next time was a couple of weeks ago. I have a 2020 Sorento with 34,000 miles. I was convinced they would tell me I need all new tires. The fellow who helped me (sorry I forgot his name) was very professional and honest. He said if I’m just driving around town these tires will last another 1000 miles. However if I’m planning a long road trip he highly recommends new tires. I was so impressed and happy with what he recommended. I’m a senior and money is tight. But I may have a road trip in the near future and I will definitely take his advice and order the tires through Pats Auto. I’m definitely considering utilizing them for all my car needs. The dealerships are getting too expensive and they want to sell you everything.
The Team at P. from Pat's Auto Service Center responded on 04/17/2025 10:11 AM

Terry,

From tires to oil changes we're here for all your automotive needs! Thank you for sharing your experience at our shop with us.

HB
HARRIOT B.
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Same day service for 2 Cooper tires installed.
I called Dave at Pat’s Auto Service, frantically looking for installation of 2 front tires. He gave me a fair price on Cooper tires and within hours, he made it happen!
Friendly staff, really nice waiting areas inside & out and a nice selection of tires. I’ll be back for any future services!😃
The Team at P. from Pat's Auto Service Center responded on 04/17/2025 10:06 AM

Harriot,

We're so happy to have your business! Thank you for being a part of the Pat's family. If you need anything else automotive-related on your vehicle we'll be right here.

BW
gravatar
BARBARA W.
Wilmington, NC
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Pat’s Great Service
I felt welcome & knew once again why I do business with them & also recommending them to family members & friends.
The Team at P. from Pat's Auto Service Center responded on 04/17/2025 10:04 AM

Barbara,

We work hard to foster a welcoming atmosphere for every customer! Thank you for recommending us and for your business.

Displaying Review 1 - 15 of 1009 in total
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