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Pat's Auto Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,231 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Pat’s Auto Service Center is the largest, independent auto repair shop in Wilmington, North Carolina. We have been in business for over 50 years! Voted by Motor Age Magazine as one of the top 10 best independent repair shops in the United States, Pat’s can handle all your service needs. Pat’s Auto Service Center is the largest, independent auto repair shop in Wilmington, North Carolina. We have been in business for over 50 years! Voted by Motor Age Magazine as one of the top 10 best independent repair shops in the United States, Pat’s can handle all your service needs.

Categories
Repair Shop, Car Maintenance, Auto Repair
Contact
(910) 791-8481
Closing in 44 minutes
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5009 Carolina Beach Rd suite a, Wilmington, NC 28412-7841
Pat's Auto Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,231 Reviews)

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
10
Excellent Service
Pat's always provides great service.

MS
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MICHAEL S.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
10
Always the best
My entire family always trusts Pat’s to do a good job and to treat us fair.

RH
Robert H.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
Category: Service
Robert said this business was courteous and did what they said they would do, also very informative.
Recommended

TM
TODD M.
Carolina Beach, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
Service
Always do a Great job

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
Very fast and affordable
Did great work on my sisters car and found the issue very fast. They were also affordable!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
Tire work and oil change.
The work was completed on a timely manner.

Verified Customer
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2025
verified customerVerified Customer
10
Inspection/oil change
Brought my car in on a busy Saturday and left it. Within 2 hours its done without a problem. The people hat Pats are super friendly and they get a lot done and fast.

CM
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CRAIG M.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2025
verified customerVerified Customer
10
Quick responsiveness
Another example of Manager Dwight’s attention to the smallest and largest requirement with the same unexcelled professionalism!!

RK
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RUTH K.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2025
verified customerVerified Customer
10
inspection
Efficient and inexpensive inspection

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Awesome service today thank uou
Awesome service today thank you

AC
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ALAN C.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Excellent service for 20 yrs
I've been a loyal customer for last 20 years. Pat's Tire has always provide quick professional service, clear communication. Only place we let service our vehicles.
The Team at P. from Pat's Auto Service Center responded on 07/25/2025 12:10 PM

Alan,

Thank you so much for being a loyal customer for the last 20 years! We're happy to be your go-to automotive shop of choice.


PV
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PAM V.
Carolina Beach, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
These guys are great!
We bring both of our cars to you and have always been happy with the service that we receive. My husband was a service manger for 25 years (before retiring) so we know good service and totally trust Pat’s.
The Team at P. from Pat's Auto Service Center responded on 07/25/2025 12:30 PM

Pam,

Thank you for trusting both of your vehicles to us. We're happy to serve you! Our team greatly appreciates your review.


MJ
MARY J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Great experience
My check engine came on in my 3 year old car. Still fairly new to the area and generally distrustful of mechanics due to bad experiences, I found them and was impressed by their reviews. Immediately I appreciated the honesty and friendliness of the staff. The service was done promptly and I will definitely go back.
The Team at P. from Pat's Auto Service Center responded on 07/25/2025 12:28 PM

Mary,

We're glad we could get your check engine light diagnosed for you! We know it can be a little intimidating, being new to an area. Our team was happy to have your business!


AC
ADDISON C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Amazing experience with experienced technicians!!
Although they were a technician short, they still managed to get my car done in a reasonable amount of time with a smile on their face! Will definitely be coming back!!
The Team at P. from Pat's Auto Service Center responded on 07/25/2025 12:27 PM

Addison,

We always try to accomodate our customers as best we can no matter how busy we are! Great customer service with a smile is what we do. Thank you for your business!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Yayy
Yay so nice
The Team at P. from Pat's Auto Service Center responded on 07/25/2025 12:10 PM

Thank you for leaving us a five-star review! Service with a smile is what we're all about.


Displaying Review 1 - 15 of 1231 in total
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