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Pat's Auto Repair And Towing LLC

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(573 Reviews)
78
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
78
Net Promoter Score ®

Business Details

About

Pat’s Auto Repair & Towing first opened in 1983. We are located at 305 South Denver Ave. in Hastings, NE. Visit Monday through Friday from 8:00 AM – 12:00 PM and 1:00 PM – 5:00 PM. We provide thorough automotive repairs and tire sales to customers from Hastings, NE, Kenesaw, NE, Blue Hill, NE, and surrounding areas. As a tire dealer, we Pat’s Auto Repair & Towing first opened in 1983. We are located at 305 South Denver Ave. in Hastings, NE. Visit Monday through Friday from 8:00 AM – 12:00 PM and 1:00 PM – 5:00 PM. We provide thorough automotive repairs and tire sales to customers from Hastings, NE, Kenesaw, NE, Blue Hill, NE, and surrounding areas. As a tire dealer, we feature tires from some of the top tire brands, including Kumho, Hankook, and Cooper. See us for consumer tires. As an automotive repair center, Pat’s Auto Repair & Towing performs quality repairs time and time again.

Pat’s Auto Repair & Towing: Our grandpa can fix anything.
...more

Categories
Auto Repair, Towing Service, Oil Change
Contact
(402) 463-9607

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
305 S Denver Ave Hastings, NE 68901-6005
Pat's Auto Repair And Towing LLC's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(573 Reviews)

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Verified Customer
Harvard, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Company Vehicles
Great customer support from all staff, Excellent service on our vehicles, Are able to get vehicles schedule quickly. Kara and her service team are one of the best. Highly recommend.

CA
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Craig A.
Trumbull, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
10
Oil change
Pat's always does a great job for us!

LB
Lois B.
Hastings, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Little things count!
Thank you for the excellent service. You not only do quality work on vehicles but are so considerate of people! I really appreciate the attention to detail you give.

CC
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Chris C.
Blue Hill, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
6
Car
Thanks

PH
Pat H.
Hastings, NE
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/31/2024
verified customerVerified Customer
9
Battery Replacement
I appreciated being able to get an appointment quickly. Everyone was helpful and friendly.

PP
Patty P.
Hastings, NE
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/07/2024
verified customerVerified Customer
0
Bad communication wouldn't recommend.
Not a good experience. Was told i could just pay the towing fees and have my car taken to a different shop. You couldn't do the work you recommended i could take it somewhere else and have them assume the towing fees. Also I waited 10 days after you said you would get back to me, which you didn't I had to call you. Then you jacked me around and charged me for storage which was never mentioned to me. Even when I asked specifically what I needed to pay to move from your place. Why would you not be sure people no what your charging? I would have had it moved same day if I had known . I thought you were doing the work on my car took your estimate to the bank, that's when everything changed. I'm not a rich person i do my best to be fair. I have never been treated like this in a business.
Kara T. from Pat's Auto Repair And Towing LLC responded on 12/09/2024 08:56 AM

We appreciate you coming forward with your experience, even if it was less than pleasant. Your vehicle was towed in by the police department due to an accident. We brought your vehicle in to do an estimate but then also informed you that you should take it to a body shop that can do the body work and needed repairs since we don't do body work here. We're truly sorry for the confusion regarding the towing and storage fees. We're not in the business of playing hide-and-seek with charges, and it sounds like we dropped the ball on letting you know exactly what to expect. We did have to wait for you to let us know where you wanted the vehicle to go, which it did take a few days to hear back from you. We understand how frustrating accidents can be. Your feedback is essential in helping us tighten up our process, so thank you for sharing it with us. We're committed to making improvements to ensure clarity and better support for our customers moving forward.


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2024
verified customerVerified Customer
10
Great service
I will be back for all of my services

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2024
verified customerVerified Customer
10
Great service
I have always had great service from pats auto. The staff is super friendly and very informative.

Verified Customer
Hastings, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2024
verified customerVerified Customer
10
Great experience!
Helpful and considerate—car runs great. Work done in a short time. Loaner vehicle was nice and appreciated! Very friendly business!

EH
E.J H.
Hastings, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
verified customerVerified Customer
10
Good service, willing to help out in any situation
Helped me with being so far away from home and was able to talk to my parents and work things out to make sure I had a good experience and my car was fixed the right way.

MB
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Mike B.
Hastings, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2024
verified customerVerified Customer
10
Car service
Great service
Kara T. from Pat's Auto Repair And Towing LLC responded on 10/15/2024 09:20 AM

Mike! We always aim to provide great service, so it's wonderful to hear that we hit the mark! If only all problems could be solved as easily as an oil change. We’re honored that you chose us to keep all of your vehicles running smoothly. Until next time.. 


GM
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GEO M.
Hastings, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2024
verified customerVerified Customer
10
very good
I like the way the advice you on what the problems are. Would recomend them
Kara T. from Pat's Auto Repair And Towing LLC responded on 10/15/2024 08:48 AM

We're glad to hear you found our advice helpful! It's what we aim for—keeping you informed so you know exactly what’s going on with your vehicle. Recommendations from satisfied customers like you are the highest compliment we can get. Sending you good vibes for smooth drives ahead!

Kara T. from Pat's Auto Repair And Towing LLC responded on 10/15/2024 08:50 AM

Hey Geo! We're glad to hear you found our advice on the 2019 GMC Savana helpful! It's what we aim for—keeping you informed so you know exactly what’s going on with your vehicle. Recommendations from satisfied customers like you are the highest compliment we can get. Sending you good vibes for smooth drives ahead!


GB
Gale B.
Hastings, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2024
verified customerVerified Customer
10
Oil change - tire rotation
Timely appointment. Completed work on schedule. Work was affordable.

LC
Larry C.
Hastings, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2024
verified customerVerified Customer
10
Excellent experience as always
The ONLY shop in Hastings you should consider taking your vehicle.
Kara T. from Pat's Auto Repair And Towing LLC responded on 10/15/2024 08:51 AM

Hey Larry! We're delighted to hear that you consider us the top pick in Hastings for vehicle care. It's always our goal to be the go-to place for reliable service. If cars could talk, we imagine they'd be telling their owners to head our way! Your support means a lot, and we’re committed to keeping your wheels in tip-top shape.


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2024
verified customerVerified Customer
10
Yeni
Muy buena atención y muy buen servicio asia el trabajo

Displaying Review 1 - 15 of 573 in total
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