The mechanics at our shop have over 60 years of experience between them. They are dedicated to providing high-quality repairs to keep you safe and happy. The mechanics at our shop have over 60 years of experience between them. They are dedicated to providing high-quality repairs to keep you safe and happy.
Verified CustomerI am grateful that we were able to help you so quickly. Thanks for the great review. Hope to see you again when you need us. Sara - Mgr
Verified CustomerThanks, it was great to see you again. We are happy that the car is better and that our service was good. Come again when needed. Sara - Mgr
Verified CustomerThank you for the great review. Being responsive and professional is a priority. It was nice to help you.
Verified CustomerWe here thank you for the kind review. I strive to make sure everyone is taken care of completely. Once again thanks, Sara - Mgr
Verified CustomerThanks for the amazing review. It was great to help you and thank your roommate for recommending us. Please spread the word. We love to assist great customers. Sara - Mgr
Verified CustomerBrad, thank you for this review. Thanks for coming back to us with all the little problems that arise. I want to make everything right for your vehicle. Sara - Mgr
Verified CustomerWe thank you for your very kind review. Come again, when needed. Thank you, Sara - Mgr
Verified CustomerI apologize for the communication issues. It is hard to catch everything immediately, but we strive for complete openness on all our repairs. God bless - Sara - Mgr
Verified CustomerYou know that we appreciate you and your family coming to us. Keep it coming. Thank you - Mgr
Verified CustomerThanks! Great to see you and both your cars in one day. Sara - Mgr
Verified CustomerThanks for coming to see us. Talk to you again when you need us. Ha ha. Sara - Mgr
Verified CustomerNacole, I apologize for the confusion with the pricing and the diagnosis on your vehicle. Your vehicle was brought in running poorly and misfiring on 3 cylinders. We performed the normal processes of diagnosing a vehicle. Your fuel pressure checked good, we checked for proper ignition system performance on all cylinders. That system is working with no issues. All the normal tests were coming back with normal results and we needed to perform further testing. I believe it was at that point you called to check up on your vehicle and we explained that it would require another hour of diagnostic time to continue testing. Our understanding was that you wanted us to proceed with further testing. We checked everything else possible without disassembling the engine for a visual inspection. We performed a compression test and determined there is an issue with the RH bank of the engine. It was at that time we called you and explained that we would need to do some follow up testing to perform a cylinder leak-down test or perform some disassembly of the engine. You declined us going further with anymore diagnostic time and charges because you did not want to spend anymore money on the car. The total charges ended up being $264.00 and covered the total diagnostic process to determine why the vehicle didn't run properly. The vehiclew wasn't fixed because the repairs were declined.
Verified CustomerVerified CustomerThanks for the great review. It was nice to see you. Thanks, Sara - Mgr
Verified CustomerThank you my friend. Have a great week and weekend. Sara - Mgr