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Pardo's Automotive Inc

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(801 Reviews)
98
Write a Review
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Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
98
Net Promoter Score ®

Business Details

Categories
Contact
(610) 696-4775
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
530 E Gay St West Chester, PA 19380-2731
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Pardo's Automotive Inc's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(801 Reviews)
Write a Review
Recent Reviews
MB
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Michael B.
West Chester, PA
Tesla Model S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Tesla Model S tire leak
I dropped my Tesla off as a result of a tire leak and was expecting to pay for a new tire/rim. Fran and his team got me back on the road in a couple hours and provides detailed pictures of what was going on and resealed/remounted the rim. Honest,quick, professional and reasonable mechanics and I brought 3 other vehicles I have there for work I need done. Highly recommended for any job, big or small.
MD
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Mike D.
Downingtown, PA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Exceptional Service and Trusted Expertise at Pardo’s Automotive
I’ve trusted Pardo’s Automotive with my family’s vehicles for years, and their exceptional service and professionalism never disappoint. Fran runs an outstanding business, and the quality of work is consistently top-notch. A big shoutout to Max and Cody for always going above and beyond with each visit. Their knowledge, friendliness, and dedication to explaining everything truly set them apart. I highly recommend Pardo’s Automotive to anyone seeking honest, reliable, and trustworthy service. No more dealerships for me. Thanks, Fran, for the amazing service you and your team provide!
Max H. from Pardo's Automotive Inc responded on 05/05/2025 12:52 PM

Thank you for your review Mike!

KO
Ken O.
Pennsylvania
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
Category: Service
Ken said got his vehicle in extremely quick on last minute notice, and very knowledgeable about the vehicle.
Recommended
Max H. from Pardo's Automotive Inc responded on 05/05/2025 12:53 PM

Thank you for the review Ken!

DB
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Daniel B.
West Chester, PA
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Always use Pardo's
I always use Fran and his crew for any work that we need with our cars. They're amazingly efficient costs are right in line and services really quick. You really don't need to go anywhere else except Pardo's
Max H. from Pardo's Automotive Inc responded on 05/05/2025 12:53 PM

Thank you for the review Danny!

TH
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Theresa H.
West Chester, PA
Ford Thunderbird
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Great customer service and workmanship
I've used Pardo's Automotive for many years. I've always been 100 percent satisfied in every way. I would not hesitate to recommend them to anyone.
Max H. from Pardo's Automotive Inc responded on 05/05/2025 12:53 PM

Thank you for your review Mrs. Heidelberger!

ET
Emily T.
Pennsylvania
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
Category: Service
Emily said they got done only what she needed, they were honest about it, and they had a fair price.
Recommended
Max H. from Pardo's Automotive Inc responded on 05/05/2025 12:54 PM

Thank you for the review Emily!

VD
Vince D.
Newtown Square, PA
Subaru Impreza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
Category: Service
Vince said the business is great, he loves going there, and they always do great.
Recommended
Max H. from Pardo's Automotive Inc responded on 05/05/2025 12:54 PM

Thank you for your review Vince!

JF
Joseph F.
Malvern, PA
Volkswagen New Beetle Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
Category: Service
Joseph said they were immediately able to take him in and they worked on his vehicle the same day they brought it in. They were reasonably priced compared to other places. Fran was awesome and he understood everything about the specific type of vehicle he drove. There were check engine light codes coming on and they were able to order and get the part the next day, and get it serviced. His vehicle was fully done in a couple of days and they completed the enhanced inspection packet he needed, they knocked it out of the park. They did a great job and he was very happy.
Recommended
Max H. from Pardo's Automotive Inc responded on 05/05/2025 12:55 PM

Thank you for the review Joseph!

JO
Jennifer O.
West Chester, PA
Kia Spectra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
Category: Service
Jennifer said that they went out of their way to help her even though they couldn't.
Recommended
Max H. from Pardo's Automotive Inc responded on 04/07/2025 05:30 AM

Thank you for your review Jennifer!

GK
Gannon K.
Mc Kees Rocks, PA
Nissan Rogue Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
Category: Service
Spoke with Ryan. He said it was convenient, the service was good, and they did a good job for the price.
Recommended
Max H. from Pardo's Automotive Inc responded on 04/07/2025 05:30 AM

Thank you for your review!

TH
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Theresa H.
West Chester, PA
Cadillac CT6 Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
10
Excellent work and great customer service
My maintenance checkup surfaced a problem with my front tire which they replaced. Had I not had the checkup I would have had an unexpected problem on the road. So grateful for the great service and personalized attention.
Max H. from Pardo's Automotive Inc responded on 03/17/2025 05:30 AM

Thank you for your review Mrs. Heidelberger!

LS
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Lois S.
West Chester, PA
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Personalized and efficient service
I just took my 2013 Honda to Pardo’s for an oil change. I habitually take it there because Fran and his team communicate effectively, getting me onto the schedule quickly, getting the oil change finished without delay, and doing a thorough safety check as well. I always enjoy chatting with the dogs in the office, too!!
Max H. from Pardo's Automotive Inc responded on 03/17/2025 05:30 AM

Thank you for the review Lois!

JM
John M.
Paoli, PA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
John said they're the best, he's been with them for a long time and he wanted to thank them.
Recommended
Max H. from Pardo's Automotive Inc responded on 03/17/2025 05:29 AM

Thank you for your review John!

KS
Ken S.
West Chester, PA
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Ken said his experience was great.
Recommended
Max H. from Pardo's Automotive Inc responded on 03/17/2025 05:29 AM

Thank you for the review Ken!

TA
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Thomas A.
West Chester, PA
Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Oil change inspection
Thank you gentleman for taking care of my daughters car and finding the battery problem
Aces again
Thank you
Tom A
Max H. from Pardo's Automotive Inc responded on 03/05/2025 11:48 AM

Thank you for the review Tom!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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