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Pardo's Automotive Inc

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(795 Reviews)
98
Write a Review
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Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
98
Net Promoter Score ®

Business Details

Categories
Contact
(610) 696-4775
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
530 E Gay St West Chester, PA 19380-2731
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Pardo's Automotive Inc's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(795 Reviews)
Write a Review
Recent Reviews
TH
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Theresa H.
West Chester, PA
Ford Thunderbird
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Great customer service and workmanship
I've used Pardo's Automotive for many years. I've always been 100 percent satisfied in every way. I would not hesitate to recommend them to anyone.
JF
Joseph F.
Malvern, PA
Volkswagen New Beetle Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
Category: Service
Joseph said they were immediately able to take him in and they worked on his vehicle the same day they brought it in. They were reasonably priced compared to other places. Fran was awesome and he understood everything about the specific type of vehicle he drove. There were check engine light codes coming on and they were able to order and get the part the next day, and get it serviced. His vehicle was fully done in a couple of days and they completed the enhanced inspection packet he needed, they knocked it out of the park. They did a great job and he was very happy.
Recommended
JO
Jennifer O.
West Chester, PA
Kia Spectra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
Category: Service
Jennifer said that they went out of their way to help her even though they couldn't.
Recommended
Max H. from Pardo's Automotive Inc responded on 04/07/2025 05:30 AM

Thank you for your review Jennifer!

GK
Gannon K.
Mc Kees Rocks, PA
Nissan Rogue Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
Category: Service
Spoke with Ryan. He said it was convenient, the service was good, and they did a good job for the price.
Recommended
Max H. from Pardo's Automotive Inc responded on 04/07/2025 05:30 AM

Thank you for your review!

TH
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Theresa H.
West Chester, PA
Cadillac CT6 Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
10
Excellent work and great customer service
My maintenance checkup surfaced a problem with my front tire which they replaced. Had I not had the checkup I would have had an unexpected problem on the road. So grateful for the great service and personalized attention.
Max H. from Pardo's Automotive Inc responded on 03/17/2025 05:30 AM

Thank you for your review Mrs. Heidelberger!

LS
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Lois S.
West Chester, PA
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Personalized and efficient service
I just took my 2013 Honda to Pardo’s for an oil change. I habitually take it there because Fran and his team communicate effectively, getting me onto the schedule quickly, getting the oil change finished without delay, and doing a thorough safety check as well. I always enjoy chatting with the dogs in the office, too!!
Max H. from Pardo's Automotive Inc responded on 03/17/2025 05:30 AM

Thank you for the review Lois!

JM
John M.
Paoli, PA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
John said they're the best, he's been with them for a long time and he wanted to thank them.
Recommended
Max H. from Pardo's Automotive Inc responded on 03/17/2025 05:29 AM

Thank you for your review John!

KS
Ken S.
West Chester, PA
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Ken said his experience was great.
Recommended
Max H. from Pardo's Automotive Inc responded on 03/17/2025 05:29 AM

Thank you for the review Ken!

TA
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Thomas A.
West Chester, PA
Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Oil change inspection
Thank you gentleman for taking care of my daughters car and finding the battery problem
Aces again
Thank you
Tom A
Max H. from Pardo's Automotive Inc responded on 03/05/2025 11:48 AM

Thank you for the review Tom!

JS
Julianna S.
West Chester, PA
Mitsubishi Outlander Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
Category: Service
Julianna said it was easy, and everyone was accommodating and super nice.
Recommended
Max H. from Pardo's Automotive Inc responded on 02/14/2025 05:31 AM

Thank you for your review Julianna!

JK
Joyce K.
West Chester, PA
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
Category: Service
Joyce said they gave in-depth information on her vehicle. They were patient when she asked questions. She said if she made a mistake, they weren't rude to her.
Recommended
Max H. from Pardo's Automotive Inc responded on 02/14/2025 05:31 AM

Thank you for the review Joyce!

KP
Kenton P.
Pennsylvania
INFINITI M35
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
Category: Service
Kenton said their staff is very friendly and they accommodated his needs. They made it easy.
Recommended
Max H. from Pardo's Automotive Inc responded on 02/14/2025 05:30 AM

Thank you for your review Kenton!

AS
Ashley S.
West Chester, PA
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
Category: Service
Ashley said she called same day and they were very accommodating to her last minute request. She said they were very timely in getting back with her on updates.
Recommended
Max H. from Pardo's Automotive Inc responded on 02/14/2025 05:30 AM

Thank you for the review Ashley!

SR
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Steve R.
Thornton, PA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
10
F150 HEATER WORK
THANKS FOR A GREAT JOB. ON TIME AND UNDER THE QUOTED PRICE!
Max H. from Pardo's Automotive Inc responded on 01/13/2025 05:46 AM

Thank you for the review Steve!

TA
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Thomas A.
West Chester, PA
Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Tire problem
Thanks guys had a slow leak in my wife’s car rear tire while I was there you changed the oil thank again
Tom A
Max H. from Pardo's Automotive Inc responded on 01/10/2025 05:17 AM

Thank you for your review Tom!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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