Welcome to Palo Alto Auto Care, where automotive excellence meets exceptional customer service! At Palo Alto Auto Care, we take pride in being your trusted destination for all things automotive. Our mission is to keep your vehicle running smoothly, looking stunning, and ensure your peace of mind on the road. Discover the difference here, Welcome to Palo Alto Auto Care, where automotive excellence meets exceptional customer service! At Palo Alto Auto Care, we take pride in being your trusted destination for all things automotive. Our mission is to keep your vehicle running smoothly, looking stunning, and ensure your peace of mind on the road. Discover the difference here, where we turn your automotive needs into a worry-free journey. Drive in with a problem, drive out with a solution – that's our promise to you! ...more
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Verified CustomerThank you for choosing Palo Alto Auto Care Abdullah! We’re so glad you had a great experience, and it truly makes our day to know we met your expectations. We look forward to the opportunity to serve you again in the future. Please don’t hesitate to reach out if you need anything, we’re here to help!
Verified CustomerThank you for choosing Palo Alto Auto Care Saee! We’re so glad you had a great experience, and it truly makes our day to know we met your expectations. We look forward to the opportunity to serve you again in the future. Please don’t hesitate to reach out if you need anything, we’re here to help!
Verified CustomerThank you for choosing Palo Alto Auto Care Pablo! We’re so glad you had a great experience, and it truly makes our day to know we met your expectations. We look forward to the opportunity to serve you again in the future. Please don’t hesitate to reach out if you need anything, we’re here to help!
Verified CustomerThank you for choosing Palo Alto Auto Care Laurie! We’re so glad you had a great experience, and it truly makes our day to know we met your expectations. We look forward to the opportunity to serve you again in the future. Please don’t hesitate to reach out if you need anything, we’re here to help!
Verified CustomerThank you for choosing Palo Alto Auto Care Carson! We’re so glad you had a great experience, and it truly makes our day to know we met your expectations. We look forward to the opportunity to serve you again in the future. Please don’t hesitate to reach out if you need anything, we’re here to help!
Since his shop was behind the gas station, he offered to take a look to see the source of the leak. No conditions, it was more of a friendly offer. They couldn't view the problem by opening the hood, so they spent more time to raise up the car to better examine it. The reservoir had a crack, but he suspected the root cause was 90% likely from another part. Luckily both could be ordered and worked on that day. A few hours later my car was back in working order. While my wallet was lighter (and I didn't really have an opportunity to shop around), the price for parts/labor seemed reasonable at least compared to what I know I would have been charged from a dealer shop.
I walked out more feeling "lucky in being unlucky." The guys there really saved my bacon - had I drove off disaster could have ensued, or at least paying for an expensive towing and worse repair from damage. Even though car repair is their business and it makes sense they would notice problems, I feel more like they were good Samaritans. (quite professional good samaritans no less!)