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Palmer's Airport Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1,939 Reviews)
56
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
134
Total ReScores™
4.5
ReScore™ Average
56
Net Promoter Score ®

Business Details

About

Palmer's Airport Hyundai is equipped to meet all of your vehicle needs! We are located in Mobile, AL. Our expert technicians are here to help keep your vehicle in top running condition. Call or email us to schedule an appointment today. Palmer's Airport Hyundai is equipped to meet all of your vehicle needs! We are located in Mobile, AL. Our expert technicians are here to help keep your vehicle in top running condition. Call or email us to schedule an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(251) 338-1501

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
7680 Airport Blvd Mobile, AL 36608

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
38
Net Promoter Score ®

Business Details

Categories
Contact
(251) 338-1501
No Business Hours Provided

Business Hours

* No Time Zone Provided
7680 Airport Blvd Mobile, AL 36608

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
8
Total ReScores™
5.0
ReScore™ Average
88
Net Promoter Score ®

Business Details

Categories
Contact
(251) 338-1501
No Business Hours Provided

Business Hours

* No Time Zone Provided
7680 Airport Blvd Mobile, AL 36608
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1,939 Reviews)

BP
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BARBARA P.
Mobile, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Category: Service
Service
This is the fourth hyundai Elantra that have purchased from Palmers Hyundai in Mobile Alabama. I will continue to be a loyal customer for life. They are very attentive, knowledgeable and always concerned with your car's needs. They go above and beyond to make sure that I am satisfied with the service that I received. I would never have my car service anywhere else.

JR
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John R.
Jackson, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
10
Category: Service
did the work in the time we were told!! A-1!!! Highly recommend!!!
They told us exactly what they were going to do and when they were going to do it
They actually finished the car ahead of schedule these guys are great!!
Thanks

Verified Customer
Mobile, AL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/05/2025
verified customerVerified Customer
0
Category: Service
Not pleased
Lack of communication

Verified Customer
Mobile, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
8
Category: Service
Excellent service
From check-in to check-out, all staff were friendly and helpful.

AK
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ANGELA K.
Mobile, AL
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/02/2025
verified customerVerified Customer
0
Category: Service
Didn't even try
I dropped my car off on a Tuesday morning and they still hadn't diagnosed or reached out to the warranty provider 2 days later. I picked up my car and took it to another dealership the next day. The claim was approved within 2 hours. Parts were ordered and the work was done the next business day. I will never take my vehicle to Palmer's again. I'll drive the extra miles to get the better service.

JS
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JOHN S.
Summerdale, AL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/28/2025
verified customerVerified Customer
0
Category: Service
6 hours for an oil change, with an appointment!!
6 hours!!!!

CL
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CHRISTY L.
Mobile, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Category: Service
Trunk Latch
I cannot say enough about Chris, the Service Manager, and his compassion and thoughtfulness. I stopped in at 4:10 in the afternoon. My trunk would not open, and my brake lights were out. I was panicked and very frazzled. What he didn't know initially was that my 5-month-old grandson had been life-flighted from Dothan to USA Children's and Women's Hospital 2 days before I stopped in. He was in the Pediatric Intensive Care. I was tired, worried, and fearful for my grandson, but also that it was so dangerous driving back and forth to the hospital without brake lights. The service area was busy, but Chris came out to my car and tried to fix it himself. He then told me that the latch needed replaced and he said he would take care of it and get me out of there by 5:00.
And he did! I got in my car to go back to the hospital, shed a few tears and thanked God for kind people like Chris! Thank you so much Chris!

Verified Customer
Irvington, AL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/17/2025
verified customerVerified Customer
9
Category: Service
Once coordinated repair was satisfacturly completed.
Scheduling problems at the dealer and lack of availability of parts on hand complicated this issue. However th repairs were satisfacturily concluded.

RK
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RICHARD K.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Category: Service
Life saver
Broke down from out of town. Their service personnel were fantastic

Verified Customer
Mobile, AL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/28/2025
verified customerVerified Customer
0
Category: Service
Upscale is high
They make oil changes to high and the cost of tires are to high Walmart will always be cheaper for replacing tires and I was about to get two tires for the same price and also I wasn't given a cheaper rate when I had a problem with my tires this will be my last time buying a vehicle from Hyundai once my car note is done

FH
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FERNICA H.
Mobile, AL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/21/2025
verified customerVerified Customer
9
Category: Service
Not Satisfied as before
I got my car back from getting an oil change, now I need to schedule another appointment because my valves are rattling

JC
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JOSEPHINE C.
Mobile, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Category: Service
Staff
The staff are always friendly and courteous

Verified Customer
Mobile, AL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/16/2025
verified customerVerified Customer
0
Category: Service
Will be reaching out to corporate in regards
I will be calling corporate in regards. They told me I needed a new engine and did not need a new engine but a 214 dollar job done

CW
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CHARLES W.
Semmes, AL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/22/2025
verified customerVerified Customer
0
Category: Service
Oil change
Thanks 🇺🇸

MP
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MARIE P.
Lucedale, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Category: Service
The service has been consistently good
I have been talking my car to this dealership since I purchased the car in 2016 and it has been consistently good.
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