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On The Go Trans And Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(181 Reviews)
70
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
70
Net Promoter Score ®

Business Details

About

On the Go Transmissions provides honest and high quality auto repair services at our state-of-the-art facility conveniently located in Surprise, AZ. Our auto repair technician team are experts in transmissions, including manual and automatic transmissions, and will keep you On the Go Transmissions! We also cover all of your drive-train On the Go Transmissions provides honest and high quality auto repair services at our state-of-the-art facility conveniently located in Surprise, AZ. Our auto repair technician team are experts in transmissions, including manual and automatic transmissions, and will keep you On the Go Transmissions! We also cover all of your drive-train service needs, not limited to transfer case and differentials rebuilds. From complex repairs to everyday maintenance; we keep your vehicle On the Go Transmissions! ...more

Categories
Transmission Repair, Auto Repair, Oil Change
Contact
(623) 584-4955

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Arizona
14075 W Grand Ave Surprise, AZ 85374
On The Go Trans And Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(181 Reviews)

AW
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Antonio w.
Phoenix, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/23/2023
0
out
Outstanding? That must be a fake review, 100 percent ! On the go transmission don't know to fix transmission! Prove me wrong.
Got all paperwork, I am in my 60' s.
Want you to explain..if you want..

AW
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Antonio W.
Phoenix, AZ
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/10/2023
0
Team incapable of fixing anything
This place should run out of business! 1. They can't diagnosed what is wrong with transmission.
2. They charged regardless if the car is running or not.
3. They raise their voice if you address the issues.
4. The worst business ever.
Don't bother to waist your time with that place, On the go. They must go out of business.

DB
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Daniel B.
Phoenix, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/23/2023
0
The worst tranny shop in Arizona
That shop have no technicians to rebuild a transmission, they remove and install, the owner of the shop is too cheap to hire a professional rebuilder. Don't believe me? Try it and see for yourself. The person in the office with beard is polite. But that doesn't help in fixing your transmission. Files ready. Will take you to court this coming week.

MM
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Michelle M.
Phoenix, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/27/2022
0
Ripped Off
Run this guy ripped me off brought my Nissan Maxima to him for transmission rebuild he charged me 4000.00 my car broke down 2 weeks after suposingly being fixed with the same problem my car went to his shop5 times with the same problem he had my car at his shop for most of the summer after the 6th time bringing my car to him for warranty work I decided to go to Nissan shop to have my car checked they told me my cvt transmission needed to be replaced Don took my 4000.00 and never did the work he charged me for he's a big time liar wouldn't recommend him to my worst enemy.

MG
Mike G.
Surprise, AZ
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2022
verified customerVerified Customer
10
Awesome shop
These guys are awesome. They are very informative and excellent at what they do. I had some issues with my Dodge Ram and I was told by another shop "which I will NEVER go to again" that I had major problems and wanted me to go to their friends shop to have it done and it would be 4 to 5k. My wife found these guys and I went in to talk to them and found out that it wasn't the transmission it was electrical and was only a few hundred dollars. I will be having other work done by them. They have earned a very happy and returning customer. Please reach out to them if you need work They are awesome. If you have questions they answer if you are someone who likes to be updated on the work the call you.

BH
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Brian H.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2022
verified customerVerified Customer
10
Best place EVER!
I love this place! I had been having issues with another local shop and wasn't making any progress with repairs. I was at my wit's end. I took a chance and brought the vehicle to On the go. They fixed the issue and charged me a reasonable rate. So when my sons vehicle had some leaks I brought that one to them. They fixed it and charged less than there original phone quote. They are very easy to work with. I would recommend them to EVERYONE!

AS
Anthony s.
Buckeye, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/13/2022
verified customerVerified Customer
9
Fast polite professional and reasonable
See above

AV
Alan V.
Surprise, AZ
Dodge Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/01/2022
verified customerVerified Customer
8
Fast work
I had called for a leaky transmission pan but given the high mileage of my truck, knew there was a possibility of needing more. First look was just a damaged pan but then a closer look showed the tranny was in need of more than just replacing fluids, filter and pan and gasket. I had done a lot of towing (33’ toy hauler) for about 12 years. The truck still worked great so after hearing that I needed an expensive rebuild, I was concerned but I understood.
When I picked up the truck, everything seems in order. I was pleased with the turnaround for the rebuild. I gave them 4 stars just because of that but I can give a better review after the 500 mile follow up and after a few trips to Flagstaff. All in all, these guys know what they are doing. If you are looking for a good transmission shop, look no further. Will update this rating later.

DP
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Derrick P.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2022
verified customerVerified Customer
10
Amazing people
Outstanding and trustworthy. I only go to them for all my repairs. They do way more than transmissions. They fixed my AC today. Last time it was the spark plug coils. My folks only go there too. I highly recommend them.

WY
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Will Y.
El Mirage, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/31/2022
0
One of the worst
If my car broke down in front of this shop, I would rather PUSH my car to the next shop then have it fixed here.

CE
Caroline E.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2022
verified customerVerified Customer
10
I was sent to this shop when my usual repair shop said it was a transmission issue. So I trusted my regular repair shop and booked repairs with on the go Transmission
This shop did everything they could to get me back on the road as soon as possible. Dealing with ordering parts and waiting for them. They worked extra time to get things put back. They were professional and explained what the problem was and also explained what they would do to repair and fix it.

DK
donald k.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2022
verified customerVerified Customer
10
Transmission seems to be going fine.
Transmission seems to be going fine.

GS
Glenn S.
Sun City, AZ
Nissan Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2022
verified customerVerified Customer
10
New exhaust system
Hi everyone, Glenn Scott the Painter here... Donald, Devin and the guys installed a new exhaust system in my 93 Nissan pick up and did an excellent job... So far they replaced my transmission, engine and exhaust system... I highly recommend on the go in surprise az...

DG
Daniel G.
Tonopah, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2022
verified customerVerified Customer
10
Excellent service
Excellent service fast and friendly highly recommended

JB
Joshua B.
El Mirage, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2022
verified customerVerified Customer
10
Phenomenal shop
Great place. Buying a transmission is always a stressful situation but these folks were caring patient and experts. Thank you all!

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