Unfortunately, my car was having issues and I had to get it fixed. I was referred to this shop since my engine light was on. I was sure my car was in the right hands, but it was far from that. They changed my lever, tensioner, timing, guide chains, they worked on my engine, change my gasket and did other work. They did not follow-up with the timeline of when the car will be done. I waited nearly 2 weeks for the repairs to be done.
When I received my car, they did not tell me about the damages they did onto my car. They scrape the bottom side of the front bumper on the passenger side and close to the fog light on the driver's side. They also broke a clip on the engine cover. Scrape the new ECU. I had trouble getting into my car because the individual who parked it, had my seat close to the steering wheel.
If you have a limited edition vehicle, please do not take it to this shop. They do not care how they give it back to
CT
Catherine T.
Capitol Heights, MD
01/08/2019
The BEST Of The BEST
I NEVER met a team that's so pleasant, kind and caring while being involved of all aspects in resolving any issues from repairs, warranties and or the BEST affordable way to getting the lasting results for any maintenance repairs or replacements for needed work on your vehicle.
JULIO is ONE IN A MILLION and has GREAT leadership traits that will last a lifetime as he gives a lifetime of QUALITY WORK PERFORMANCE.
JULIO and his team are the BEST Of The BEST...KUDOS to the entire TEAM
Recommended
EC
Edimilson C.
College Park, MD
10/26/2011
Verified Customer
Excelente service
I want to say thank you for Julio and Thalita for their business and professional car about my Siena Van. Through the years they are provide to my family and I a high standard service and care. I high recommend their service. Again, Thank you and God bless you. Jimmy & Ruth Cardoso.
Recommended
LF
Liz F.
Laurel, MD
09/25/2011
Verified Customer
miserably disappointed. totally disrespected
I bought my vehicle in for a simple oil and oil filter change. Simple right?! Wrong!!!, I now have blueish white smoke billowing from my tailpipe. So I go in to Omega to discuss the issue with the OWNER... I instead had the dishonoring privilege of speaking to the little boy's big daddy Walter, no correction, I did not get to speak. I couldn't get a word in edge wise to the shop owner's father who continuously raised his voice at me asking what the $%$##$^&!! IS wrong with my car? He continued to tell me that he didn't see anything wrong with my car, and told me that even if it is so what, what the f**&%! did I want to do about it. By then I was feeling really hurt, disrespected and belittled not to mention angry so I yelled back at him, mainly because I kept asking he to calm down and was asking his son to ask his father to calm down and stop yelling at me because first I was just trying to get to the bottom of the problem and secondly because I was his son's customer, and thirdly because he was extremely disrespectful and his son stood their and just watched as his customer was B-rated. so finally I yelled back at him so he could know that I wasn't just a mousey woman that didn't know that if ANYBODY should have been angry and yelling it should have been ME. Then the dad next yelled at me and told me to get the f@$%^*! out of his shop. To make a longer story shorter, STAY AWAY from this shop because not only will they mess your car up, but they"ll treat you like Sh*@! as a bonus to boot! Now that's lousey service for you. I thought gangster businesses were a thing of the past. Double negatives, that's the rating I give this pitiful shop. Filed a complaint with the BBB. ( not to mention that they have this comment scetion set up that you have to at least give tthem 1star to even post, bogust, just bogust God help America
Not Recommended
ET
Emmanuel T.
Columbia, MD
09/06/2011
Verified Customer
quality work
i just want to say that Omega Auto Works is the best auto places ever for about 5 years now there are the only once to service my car. they take pride with the costumers.
Recommended
MT
Mark T.
Laurel, MD
08/25/2011
Verified Customer
latest service
Safety check needs to be improved.
Parking light was missed.
Recommended
ST
Steve T.
Columbia, MD
08/23/2011
Verified Customer
Excellent service
I've been a customer of the Alves family for over 10 years. Always great service.
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Verified Customer
When I received my car, they did not tell me about the damages they did onto my car. They scrape the bottom side of the front bumper on the passenger side and close to the fog light on the driver's side. They also broke a clip on the engine cover. Scrape the new ECU. I had trouble getting into my car because the individual who parked it, had my seat close to the steering wheel.
If you have a limited edition vehicle, please do not take it to this shop. They do not care how they give it back to