Business Solutions
SureCritic / Car Maintenance / Hickory Ridge Automotive Sunoco
business image

Hickory Ridge Automotive Sunoco

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(96 Reviews)
84
Write a Review
Schedule Appointment

Score Details

5 stars
89%
4 stars
7%
3 stars
<1%
2 stars
<1%
1 star
3%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
84
Net Promoter Score ®

Business Details

About

We Are your Local Automotive Repair Facility, Convenience Store, Carwash, and Gas Station. Come Visit us today! Serving the Columbia, Maryland community for the past 3 decades. We provide top tier fuel service, car repair and maintenance, and sell tires! Come stop by for all your vehicle needs. We Are your Local Automotive Repair Facility, Convenience Store, Carwash, and Gas Station. Come Visit us today! Serving the Columbia, Maryland community for the past 3 decades. We provide top tier fuel service, car repair and maintenance, and sell tires! Come stop by for all your vehicle needs.

Categories
Car Maintenance, Auto Maintenance, Tire Sales and Repair
Contact
(410) 531-9077
Visit Website
Closed
Business Hours

Business Hours

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6440 Freetown Rd Columbia, MD 21044-4050
Get Directions
Hickory Ridge Automotive Sunoco's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(96 Reviews)
Write a Review
Recent Reviews
CS
Cheryl S.
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
10
Excellent customer service!
Clear communications with customer, fast service & umambiguous estimate.
Martin
Ford Escape
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/28/2025
verified customerVerified Customer
7
Quick service
The work was performed quickly and done well. Inside the customer service at the counter was lacking. Not very friendly. Tech was good but they need someone better to make the ending of the experience better.
JG
JOHN G.
Clarksville, MD
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
Caring and trusting
Jim and his team run a business but they always find time to completely go over what is needed in repairs. Giving that personal touch sometimes goes a long way. Pricing is fair but Jim always tries to find ways to reduce cost but still provide excellent needed service. I have been a long standing customer for years and I will continue to bring my wife’s and kids car for repair and service.
Thanks!
John
The Team A. from Hickory Ridge Automotive Sunoco responded on 07/28/2025 01:56 PM

Thank you John! Always a pleasure working with you! 

-Jim

JB
gravatar
jackson b.
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Fantastic job on a difficult issue
You guys were responsive, really easy to understand what the issue was and clear on your thought process throughout!
The Team A. from Hickory Ridge Automotive Sunoco responded on 07/28/2025 01:57 PM

Thanks for the kind words Jackson! Glad we could track down the electrical demon your car had haha. 

-Jim

EK
gravatar
Erica K.
Elkridge, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
10
Oil change, service
Always great fast and efficient service and I feel like I can trust these guys to be honest and fair.
The Team A. from Hickory Ridge Automotive Sunoco responded on 07/28/2025 01:57 PM

Thanks for the kind words Erica! Always a pleasure!

-Jim

SC
Sharaz C.
Audi SQ5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Audi
Great work 👍🏻
The Team A. from Hickory Ridge Automotive Sunoco responded on 07/28/2025 01:58 PM

Thanks Sharaz! Beautiful Audi!

-Jim

SS
SHELDON S.
Columbia, MD
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Great Service
Always great service. Honest and expert service.
The Team A. from Hickory Ridge Automotive Sunoco responded on 07/28/2025 01:58 PM

Thank you Mr.Switzer!

-Jim

Verified Customer
Columbia, MD
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Best of Class
Excellent service
The Team A. from Hickory Ridge Automotive Sunoco responded on 07/28/2025 01:59 PM

Thank you!

-Jim

JG
Jules G.
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
So greatful I came here!
My baby was fixed fast, everything explained to me and no attempt to sell me on anything my car didn’t need. This will be my go to!
The Team A. from Hickory Ridge Automotive Sunoco responded on 07/28/2025 01:59 PM

Thank you Jules! Always a pleasure working with you!

-Jim

MP
Melvin P.
Nissan Versa Note
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Very good again
Always doing a great job at a fair price
The Team A. from Hickory Ridge Automotive Sunoco responded on 07/28/2025 02:00 PM

Thank you! We try our best!

-Jim

Verified Customer
Columbia, MD
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Excellent.
Repair done correcty at a fair price. No attempt to upsell to an expensive unnecessary repair. Correct diagnose of the problem.
The Team A. from Hickory Ridge Automotive Sunoco responded on 07/28/2025 02:00 PM

Thank you Sir!

-Jim

PS
Pamela S.
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Great Service By Superb Technicians
Great service from friendly and knowledgeable mechanics and technucians. The cost of the repairs was as quoted.
The Team A. from Hickory Ridge Automotive Sunoco responded on 07/28/2025 02:01 PM

Thank you for the kind words!

-Jim

Verified Customer
Mazda Mazda3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
They know cars
When your car needs service, this is the place to bring it. They really know what they’re doing.
The Team A. from Hickory Ridge Automotive Sunoco responded on 07/28/2025 02:01 PM

Thank you Sir! We do our best!

-Jim

DW
gravatar
DON W.
Columbia, MD
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
The place for service on your car!!!!
Have been in for routine service several times with this staff and they have been highly professional, courteous and efficient.
I recommend them to everyone I know.
DT
Devon t.
Kia Forte
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
easy
I pulled up with a flat tire when they were technically closed, and the guy still helped. very simple and straightforward and easy fix, very much appreciated
Displaying Review 1 - 15 of 96 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.