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Novus Glass Atmore

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(29 Reviews)
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average

Business Details

About

We are a locally owned Novus Franchise since 1999. We specialize in Automotive Glass Repair & Replacement. As preferred providers with most insurance companies, we can handle the claims process for you. As accredited members of the Auto Glass Safety Council, we take satisfaction in making sure that your windshield is replaced properly and We are a locally owned Novus Franchise since 1999. We specialize in Automotive Glass Repair & Replacement. As preferred providers with most insurance companies, we can handle the claims process for you. As accredited members of the Auto Glass Safety Council, we take satisfaction in making sure that your windshield is replaced properly and safely, and providing the best customer service in the industry. Thank you for choosing Novus as your glass service provider! ...more

Categories
Glass Repair, Windshield Repair, Auto Repair
Contact
(850) 438-6688

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
610 E Nashville Ave Atmore, AL 36502
Novus Glass Atmore's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(29 Reviews)

LS
Linda S.
Alabama
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2018
verified customerVerified Customer
Did a great job!!
Recommended

KT
Kenneth T.
Alabama
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2018
verified customerVerified Customer
Thanks for doing this job in a timely manner and for a very good job,
Recommended

HF
Hugh F.
Alabama
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/18/2018
verified customerVerified Customer
This job took more than 4 weeks. That was after a 7-10 day promise. I was astonished at how long it took to get this simple job complete.
Not Recommended
Wesley W., President from Novus Glass Atmore responded on 09/20/2018 05:51 AM

Mr. Fountain,
I'm sorry this process took so long! I'm frustrated with you at the difficulty we had in finding a quality manufactured glass from our supplier. We are continuing to work with our suppliers to make sure this does not happen in the future.

Wesley Wenger
President
251-368-1466/850-438-6688

RC
Ronald C.
Alabama
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/11/2018
verified customerVerified Customer
The young lady, who is your customer service representative, is a huge part of making your business a success, along with a good product and installation service.
Recommended

VP
Virginia P.
Alabama
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2018
verified customerVerified Customer
Thank you for the excellent services I have on 02/27/2018 provided by the technician name: Mr. Wesley Wenger. Very polite and experienced, professional positive attitude makes a difference for everyone. Mr. Wenger was very nice and finished exactly closed to the time he said he will be done. I certainly will recommend Novus Glass to any of my friends, co-workers, relatives and family. Keep up the excellent services that you provided for every client with a huge smile Mr. Wesley Wenger. Thank you once again.
Recommended

LH
Leo H.
Alabama
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2017
verified customerVerified Customer
Very professional. Great customer service. I have had work done with this business before and this is the reason I come back.
Recommended

IL
Ivon L.
Alabama
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2017
verified customerVerified Customer
I was very pleased and recommended you to a coworker. He was pleased with with his experience.
Recommended

AR
Annie R.
Alabama
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2017
verified customerVerified Customer
So far very satisfied and I would use your service again.
Recommended

CA
Callas A.
Alabama
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2015
verified customerVerified Customer
technician was really nice and did a great job.
Recommended

SA
Steve A.
Alabama
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2015
verified customerVerified Customer
Great service. Quick repair and on time.
Recommended

WJ
Wendy J.
Alabama
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2015
verified customerVerified Customer
It took no time and was smooth and easy to get my windshield replaced. I highly recommend Novus to everyone!! Thank You for excellent service!!
Recommended

DW
David W.
Alabama
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/20/2015
verified customerVerified Customer
The technician talked my wife into cleaning our headlights. I probably would have said yes but the fact that my wife is handicapped made me a little miffed that I wasn't contacted first. The windshield service was excellent however.
Recommended

JL
Joel L.
Alabama
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2015
verified customerVerified Customer
Having had the most outstanding and timely service by your professional technician I plan to use NOVUS GLASS for all of my future glass repairs.
Recommended

TP
Theresa P.
Alabama
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2015
verified customerVerified Customer
Great group of folks-worked with my insurance company to set up and worked around my schedule!
Recommended

PR
Patricia R.
Alabama
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2015
verified customerVerified Customer
The gentleman that arrived to replace my windshield was extremely polite and explained everything that was going to be done. My granddaughter and I enjoyed watching him. He was very through and even cleaned up after himself. I would recommend your business to all due to the professional treatment and the beautiful job. Thanks for my new windshield....From the lady that arranged the appointment to the installer my experience was smooth and fast.
Recommended
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