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Northland Chevrolet

Average Score
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
2.3
(19 Reviews)
0
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
1.0
ReScore Average
0
Net Promoter Score ®

Business Details

About

Northland Chevrolet is dedicated to customer satisfaction and to provide you with an excellent purchase and ownership experience. Our service department is prepared to provide for your Chevrolet service needs. Northland Chevrolet is dedicated to customer satisfaction and to provide you with an excellent purchase and ownership experience. Our service department is prepared to provide for your Chevrolet service needs.

Categories
New Car Dealer
Contact
(715) 392-5111
No Business Hours Provided

Business Hours

* Central Time (Us & Canada)
1420 Ogden Ave. Superior, WI 54880

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
1.0
ReScore Average
0
Net Promoter Score ®

Business Details

About

Northland Chevrolet is dedicated to customer satisfaction and to provide you with an excellent purchase and ownership experience. Our service department is prepared to provide for your Chevrolet service needs. Northland Chevrolet is dedicated to customer satisfaction and to provide you with an excellent purchase and ownership experience. Our service department is prepared to provide for your Chevrolet service needs.

Categories
New Car Dealer
Contact
(715) 392-5111
No Business Hours Provided

Business Hours

* Central Time (Us & Canada)
1420 Ogden Ave. Superior, WI 54880

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
0
Net Promoter Score ®

Business Details

About

Northland Chevrolet is dedicated to customer satisfaction and to provide you with an excellent purchase and ownership experience. Our service department is prepared to provide for your Chevrolet service needs. Northland Chevrolet is dedicated to customer satisfaction and to provide you with an excellent purchase and ownership experience. Our service department is prepared to provide for your Chevrolet service needs.

Categories
New Car Dealer
Contact
(715) 392-5111
No Business Hours Provided

Business Hours

* Central Time (Us & Canada)
1420 Ogden Ave. Superior, WI 54880
All Departments' Reviews
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
2.3
(19 Reviews)

RC
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Raymond C.
Superior, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2024
10
Category: Sales
Stress relief
Purchased a car last year for my wife and a 2007 cadillac with 69,000 miles on with a superclean engine that purrs this year in 2024. Both transactions were stress free and a very enjoyable experience.
Barb was more than helpful and went above and beyond. Very honest and helpful. No had salesman crap. ,,,,,,,,,,,,,,,,,love my used car!!

MT
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Mike T.
Duluth, MN
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/02/2021
0
Category: Sales
Sales department
We bought a 2010 Volkswagen here in January of 2019. Since then, we have brought the vehicle in for 3 warranty repairs. In the first two instances, we were asked to reschedule at Volkswagen of Duluth. In both cases, Northland Chevrolet knew what repairs were to be made and what vehicle was to be repaired. They still scheduled appointments for us at their location even though they do not do that kind of work there. Today we had a noon appointment to have an underbody inspection to check on the rustproofing package we purchased with the car. Instead of 30-45 min, as advised, it took almost 2 hours. Just overall disappointing every time we go back there.

Verified Customer
Superior, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2019
verified customerVerified Customer
Category: Service
Excellent
Great service
Recommended

DR
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DICK R.
Duluth, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2019
verified customerVerified Customer
Category: Service
What makes a Dealer Great? A great service department.
The service department is really great and for that reason alone my next vehicle will be purchased at Northland Chevrolet!!!!!!

Dick Richie
Recommended

KO
Kim O.
Duluth, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2019
verified customerVerified Customer
Category: Service
Kim said she thinks this facility has great customer service skills.
Recommended
This review was collected via phone interview by Customer Research Inc.

EB
Edwin B.
Esko, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2019
verified customerVerified Customer
Category: Service
Edwin said they do a good job and he goes there all the time.
Recommended
This review was collected via phone interview by Customer Research Inc.

KB
Kevin B.
Duluth, MN
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/06/2019
verified customerVerified Customer
Category: Service
Kevin said that the place was quick and the work was done properly, but he asked for the vehicle to be detailed and wasn't informed until later that service could not be performed.
Recommended
This review was collected via phone interview by Customer Research Inc.

FR
Frank R.
WI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/06/2019
verified customerVerified Customer
Category: Service
Frank said that the facility provided him with an experience that was so bad that he will see them next in court. He will be talking to social media regarding it all. He would never recommend them.
Not Recommended
This review was collected via phone interview by Customer Research Inc.

NS
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NICK S.
Proctor, MN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/05/2019
verified customerVerified Customer
Category: Sales
Good salesman, misleading sale
Very friendly sales staff. Dan Plohen went above and beyond to ensure we got the right vehicle for our needs. That being said, they do have the old school mentality of misleading and hiding things about your vehicle to get a quick sale. Case in point, this GM dealership, either through ignorance or fraud, stated my vehicle could tow 5x (FIVE TIMES!) more than the GM manufacturer specs. Additionally, the vehicle's battery has a difficult time holding a charge, the rims do have some significant gouges in them, and there was a receipt for $2,700 worth of work done to the vehicle left in the glove box. None of this was disclosed at the time of purchase. These are things they could reasonably discover about a vehicle. I guess if you find a good deal there, great. But keep them at arms length. I've now asked the salesman and the manager about the tow package with crickets as a response. As far as I'm concerned pay a little more and buy from someone who you can trust. They play the old game that the used car dealerships that aren't around anymore did. Don't bother if you want an honest dealership.
Not Recommended

MH
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MICHAEL H.
Duluth, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2019
verified customerVerified Customer
Category: Sales
Informative friendly staff and competitive prices.
Considered Northland Chevrolet in purchase of previous vehicle several years ago but went with a different make. When I needed a new truck this time I went back to Northland based on my past visit with them and was not disappointed. Competitive prices and the informative sales staff made the new vehicle purchase experience enjoyable. Was provided the information I needed on the vehicles and purchasing options to make the best decision for my situation. Definitely worth the visit.
Recommended

Verified Customer
Wright, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2019
verified customerVerified Customer
Category: Service
24 month service
In and out no hassle
Recommended

MR
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MARTY R.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2019
verified customerVerified Customer
Category: Service
SERVICE
AS ALWAYS COURTEOUS SERVICE
Recommended

TL
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TAMMY L.
Duluth, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2019
verified customerVerified Customer
Category: Service
Check engine light
Considerate staff that is knowledgeable in my vehicle repair
Recommended

LA
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LARRY A.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2019
verified customerVerified Customer
Category: Service
Truck repaired on time
Fast accurate service
Recommended

DL
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DAVID L.
Superior, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2019
verified customerVerified Customer
Category: Service
My visit
My visit to Northland was made great by Nicole. She was kind courtious and freindly. I got my oil changed as soon as I got there. It didn`t take very long to get my car back.
Recommended
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