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North Bay Bavarian

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,397 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
95
Net Promoter Score ®

Business Details

About

North Bay Bavarian is Santa Rosa's premier German auto repair specialist, combining 40+ years of BMW and MINI expertise with comprehensive service for all German vehicles. We're Northern California's most trusted diagnostic experts, with local shops regularly referring their most challenging cases to us. Our certified technicians use North Bay Bavarian is Santa Rosa's premier German auto repair specialist, combining 40+ years of BMW and MINI expertise with comprehensive service for all German vehicles. We're Northern California's most trusted diagnostic experts, with local shops regularly referring their most challenging cases to us. Our certified technicians use state-of-the-art equipment to provide exceptional maintenance, repair, and performance services for BMW, MINI, Mercedes-Benz, Audi, and Porsche vehicles. Serving Santa Rosa, Rohnert Park, Petaluma, Healdsburg, and surrounding North Bay communities. Experience the difference that makes us the region's most trusted German auto specialist. ...more

Categories
Auto Maintenance, Auto Repair, European Auto Repair
Contact
(707) 545-0820

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1801 Empire Industrial Ct Ste C Santa Rosa, CA 95403-7435
North Bay Bavarian's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,397 Reviews)

ER
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ERNIE R.
BMW 135i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Great service at reasonable prices
I've had all my BMWs serviced by NBay for the last 20 years....always clearly professional and trustworthy. I know I'm getting the best service and advice on what repairs are needed now and what might be needed in the future.

PP
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PATRICK P.
Petaluma, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Solid, honest, fast. Always profesh.
Thought my timing belt was bad but turns out I let the oil get down to just a quart. Yikes. Totally my bad, I was off my car game. Matt also let me know I was using the wrong oil and also told me my Mini's oil light will only come on when there's a sudden loss of oil pressure -- not fluid level. Can't ask more from a garage. Trust them, appreciate them.

BE
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BOB E.
Santa Rosa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Another great experience at North Bay
Took my car in when service engine light came on. Easy and quick appointment was made. Was given prompt call to explain the problem, including estimated price for repairs. Scheduled appointment when parts came in and car was completed in one day. Happy with the service!

RK
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RON K.
Occidental, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Great BMW shop
Highly skilled and honest repair shop for BMW owners.

KW
KIRK W.
Santa Rosa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Great service
First time visiting North Bay Bavarian. Bought our X5 new in 2003 and have been using the same mechanic since new. As he is now slowing down his business soon to retire I wanted to find someone a little closer to where I actually live. Read great reviews on North Bay Bavarian, took my car there and was very impressed with the expertise and friendliness of the entire staff as well as the quality of the service. They will definitely be my go-to mechanics from this point on.

RB
RICHARD B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
BMW repair
Minor repairs at North Bay. In - out, hello goodbye. Fast. Great work. Reasonable and as always courteous service.
Just the best.

BR
BARBARA R.
Windsor, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
ImHappy
As always North Bay Bavarian provided excellent service. I wouldn’t go anywhere else for service on my BMW.

DH
DON H.
Calistoga, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Great work
My car was having g a strange alarm malfunction. The team was able to trace and track down a faulty window connection and solve the issue.

EH
ERIC H.
Santa Rosa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Impeccable Services
They are knowledgeable, respond promptly, and give honest recommendations. My husband has been a loyal customer.

BB
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BERNI B.
Santa Rosa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Service
I am a long time customer of North Bay Bavarian. They are professional, courteous and keep my 11 year old BMW running smoothly.

MF
MICHAEL F.
San Rafael, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
My first experience at Northbay Bavarian was impressive!
Matt handled all of my questions and concerns quickly and efficiently. The service was provided within the time frame promised and the price was as initially quoted. I will be bringing my 07 335i in for more service and repairs in the future. I am pleased with how I was treated and look forward to establishing a solid customer to business relationship.

JD
JASON D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2025
verified customerVerified Customer
10
North Bay Car Shop Review
Trusted!
Need I say more?

CS
CHARLES S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Best service ever!!
Sean, Matt and Team are amazing! I will not go ANYWHERE else to get my BMW serviced as they truly understand the value of customer service! I travel an 1 1/2 to see them because I know I will be treated like family when I arrive! Thank you for ALL you do Matt… Appreciate you greatly!

JJ
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JUDITH J.
Santa Rosa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Oil change regular maintenance
Always a pleasure to work with this company. They all are very knowledgeable.

AB
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AMY B.
Santa Rosa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Excellent service
I've been taking my BMW's to North Bay Bavarian for quite a few years and they have always provided timely, expert and friendly service.
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