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Norris' Garage

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(735 Reviews)
95
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Norris' Garage is a full-service preventive maintenance and auto repairs center in the Forest Heights, MD 20745 area, specializing in 4x4 Services, Alignment, Brakes, Car & Truck Care, Domestic Cars & Trucks, Electrical Services, Electronic Services, Engine & Transmission, Engine Maintenance, General Services, Heating and Cooling Norris' Garage is a full-service preventive maintenance and auto repairs center in the Forest Heights, MD 20745 area, specializing in 4x4 Services, Alignment, Brakes, Car & Truck Care, Domestic Cars & Trucks, Electrical Services, Electronic Services, Engine & Transmission, Engine Maintenance, General Services, Heating and Cooling Services, Import Cars & Trucks, Inspections and Emissions, Miscellaneous Services, Tires, Transmission Services and Undercar Services since 1973. ...more

Categories
Auto Maintenance, Auto Repair, Oil Change
Contact
(301) 839-4450
Visit Website
Open
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5509 Livingston Rd Forest Heights, MD 20745-2037
Get Directions
Norris' Garage's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(735 Reviews)
Write a Review
Recent Reviews
TS
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Tabatha S.
Oxon Hill, MD
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Great Service
They are professional, qualified technicians, friendly. I love this garage.
GM
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Gloria M.
Temple Hills, MD
Cadillac XTS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Quality Service
The staff at Norris Garage are professional, knowledgeable, trustworthy and provide excellent service.
BT
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Barbara T.
Washington, DC
Audi A4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
EXCELLENT TEAM AND SERVICE
Outstanding!!!!!
Joe & Larry from Norris' Garage responded on 04/29/2025 05:57 AM

Thank you for the kind review

NB
Nathanial B.
Washington, DC
Ford Explorer Sport Trac
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Excellent job
Excellent and fast
Joe & Larry from Norris' Garage responded on 04/29/2025 05:57 AM

Thank you for your kind review

OJ
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Oscar J.
Arlington, VA
Cadillac Brougham
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Cadillac Brougham repair
Norris Garage just completed several repairs done on my Cadillac which included installing new wheels and tires, a full tune up, complete break job front and rear and a steering dampener. The car is driving like a brand new automobile even with 158k miles on the clock. My Wife was even impressed at how smooth and stable the car operated at highway speeds.
Joe & Larry from Norris' Garage responded on 04/28/2025 07:20 AM

Thank you for your kind review

DM
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David M.
Oxon Hill, MD
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
They do the job right the first time.
I have had several vehicles serviced at this shop and they are very knowledgeable. Never have been disappointed with the work performed.
Joe & Larry from Norris' Garage responded on 04/25/2025 01:38 PM

Thank you for trusting us with your vehicles and thank you for your kind review.

MV
Melissa V.
Fort Washington, MD
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Best service
I don’t have a lot of experience in the mechanical car but they are very patient taking the time to explain to me all about the parts of my car to be fixed, they never overcharge me, they have the prices in the area
Joe & Larry from Norris' Garage responded on 04/25/2025 01:38 PM

Thank you for your kind review.

KN
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Karen / Kandra N.
Washington, DC
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Exceptional Work
I have been going to Norris garage for many years. I cannot say I have ever had a bad experience. They do excellent work and explain everything. I will always recommend Norris garage.
Joe & Larry from Norris' Garage responded on 04/24/2025 08:17 AM

Thank you for being a loyal customer and trusting Norris Garage. Thank you for your kind review.

AJ
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Arthur J.
Fort Washington, MD
Dodge Charger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
verified customerVerified Customer
10
The Best
This time Larry painted and put a chin spoiler on my 392 Scat. Awesome job.
Joe & Larry from Norris' Garage responded on 04/22/2025 11:40 AM

Thank you for your kind review.

CP
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Chanita P.
Oxon Hill, MD
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
ALWAYS EXCELLENT PROFESSIONAL SERVICE
I’ve been coming to Norris’s Garage for over 10 years for ALL of my cars—-and trucks. I choose Norris’ even over the dealership because they are honest, trustworthy and fair. Also, all employees are very professional and kind. Larry is my favorite! Love him
and his work. KUDOS to Mr. Norris!
Joe & Larry from Norris' Garage responded on 04/15/2025 01:42 PM

Thank you for being a loyal customer and for trusting us with your vehicles. Thank you for the kind review.

CP
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Cora P.
Washington, DC
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Best garage
Great bunch of pieple.I have had my car serviced about four times,all for different repairs,and have always been extremely satisfied.I will never take to dealer again.I took my car to dealer from purchasing,until about three years,and will never return to let them touch my car.
Joe & Larry from Norris' Garage responded on 04/14/2025 07:58 AM

Thank you for your kind review.

JS
Johnny S.
Washington, DC
Lincoln Town Car
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Great service
They do an outstanding job
Joe & Larry from Norris' Garage responded on 04/14/2025 06:52 AM

Thank you for your kind review.

SP
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Shirlene P.
Oxon Hill, MD
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Always Do A Good Job With My Car
Everyone Is Nice
Joe & Larry from Norris' Garage responded on 04/14/2025 06:51 AM

Thank you for your kind review.

LC
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Lauren C.
Oxon Hill, MD
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Amazing Work & People
I've been going to Norris Garage for over 23 years. Mr. Norris, Larry, and their team have always taken food care of my car. Quality service with amazing guidance regarding ongoing repairs or things to watch out for.

They are family. Love them
Joe & Larry from Norris' Garage responded on 04/14/2025 06:51 AM

Thank you for your kind review and for allowing us to always work on your vehicles.

EM
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Eric M.
Dunkirk, MD
BMW X1
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Hose replacement
As always, another amazing service by Norris garage. Joe and Larry and the rest of the team continue to provide the highest quality customer experience possible. Excellent communication throughout the process was key to my overall customer satisfaction. Thanks again.
Joe & Larry from Norris' Garage responded on 04/10/2025 01:12 PM

Thank you Mr. Mcvicker, we appreciate your business very much.

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