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Norris' Garage

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(726 Reviews)
95
Write a Review
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Score Details

5 stars
93%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Norris' Garage is a full-service preventive maintenance and auto repairs center in the Forest Heights, MD 20745 area, specializing in 4x4 Services, Alignment, Brakes, Car & Truck Care, Domestic Cars & Trucks, Electrical Services, Electronic Services, Engine & Transmission, Engine Maintenance, General Services, Heating and Cooling Norris' Garage is a full-service preventive maintenance and auto repairs center in the Forest Heights, MD 20745 area, specializing in 4x4 Services, Alignment, Brakes, Car & Truck Care, Domestic Cars & Trucks, Electrical Services, Electronic Services, Engine & Transmission, Engine Maintenance, General Services, Heating and Cooling Services, Import Cars & Trucks, Inspections and Emissions, Miscellaneous Services, Tires, Transmission Services and Undercar Services since 1973. ...more

Categories
Auto Maintenance, Auto Repair, Oil Change
Contact
(301) 839-4450
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5509 Livingston Rd Forest Heights, MD 20745-2037
Get Directions
Norris' Garage's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(726 Reviews)
Write a Review
Recent Reviews
CP
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Chanita P.
Oxon Hill, MD
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
ALWAYS EXCELLENT PROFESSIONAL SERVICE
I’ve been coming to Norris’s Garage for over 10 years for ALL of my cars—-and trucks. I choose Norris’ even over the dealership because they are honest, trustworthy and fair. Also, all employees are very professional and kind. Larry is my favorite! Love him
and his work. KUDOS to Mr. Norris!
Joe & Larry from Norris' Garage responded on 04/15/2025 01:42 PM

Thank you for being a loyal customer and for trusting us with your vehicles. Thank you for the kind review.

CP
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Cora P.
Washington, DC
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Best garage
Great bunch of pieple.I have had my car serviced about four times,all for different repairs,and have always been extremely satisfied.I will never take to dealer again.I took my car to dealer from purchasing,until about three years,and will never return to let them touch my car.
Joe & Larry from Norris' Garage responded on 04/14/2025 07:58 AM

Thank you for your kind review.

JS
Johnny S.
Washington, DC
Lincoln Town Car
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Great service
They do an outstanding job
Joe & Larry from Norris' Garage responded on 04/14/2025 06:52 AM

Thank you for your kind review.

SP
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Shirlene P.
Oxon Hill, MD
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Always Do A Good Job With My Car
Everyone Is Nice
Joe & Larry from Norris' Garage responded on 04/14/2025 06:51 AM

Thank you for your kind review.

LC
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Lauren C.
Oxon Hill, MD
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Amazing Work & People
I've been going to Norris Garage for over 23 years. Mr. Norris, Larry, and their team have always taken food care of my car. Quality service with amazing guidance regarding ongoing repairs or things to watch out for.

They are family. Love them
Joe & Larry from Norris' Garage responded on 04/14/2025 06:51 AM

Thank you for your kind review and for allowing us to always work on your vehicles.

EM
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Eric M.
Dunkirk, MD
BMW X1
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Hose replacement
As always, another amazing service by Norris garage. Joe and Larry and the rest of the team continue to provide the highest quality customer experience possible. Excellent communication throughout the process was key to my overall customer satisfaction. Thanks again.
Joe & Larry from Norris' Garage responded on 04/10/2025 01:12 PM

Thank you Mr. Mcvicker, we appreciate your business very much.

JR
Johanna R.
Washington, DC
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
So HELPFUL
I was driving in the area when my Jeep Cherokee started overheating in the middle of the road! I looked up a garage and luckily got to Norris! They squeezed me in last minute and let me know something was wrong with my reservoir and pipes. It was so fast and I was able to get a quote promptly. I’ll recommend Norris to everyone, customer service was outstanding.
Joe & Larry from Norris' Garage responded on 04/07/2025 12:30 PM

Thank you for your kind review.

RM
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Rosa M.
Washington, DC
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
Oil change & Service review
Always a pleasant experience🤗
Joe & Larry from Norris' Garage responded on 04/07/2025 12:30 PM

Thank you for your kind review.

AJ
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Arthur J.
Fort Washington, MD
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
My Go To Shop
Joe and Larry are the best, that's all I can say. When I was picking up my vehicle, there was a gentleman in that brought his vehicle in from West Virginia, I think that speaks for itself.
Joe & Larry from Norris' Garage responded on 04/07/2025 12:29 PM

Thank you for your kind review.

SW
Sequita W.
Washington, DC
Pontiac Torrent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Bring my car in for a diagnostic he didn’t waste my money
He encouraged me not to put any more money in the car. He couldn’t guarantee the car would be fixed.
Nice, honest guy
Joe & Larry from Norris' Garage responded on 04/07/2025 12:29 PM

Thank you for your kind review.

MJ
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Makeda J.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
Best Mechanic I've Ever Been To!!!
I've been going to Norris' Garage for a few years now and it's been fantastic! I would never go anywhere else. The staff are friendly, honest, and professional. I really appreciate how they take the time to explain what's going on with my car. The service is always top notch. My car is more than 20 years old so I'm so grateful to have found Norris' Garage. I've been able to keep my car running smoothly in spite of its age which saves me from having to shell out a small fortune for a new car or even a new to me car. Before I found Norris' Garage I was sure that I was at the end of the road with my car but now it's driving well and I can keep it for a few more years. I highly recommend Norris' Garage! You'll love it!
Joe & Larry from Norris' Garage responded on 04/07/2025 12:28 PM

Thank you for your kind review and for trusting us with your vehicle for all of these years.

BB
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Betty B.
Washington, DC
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
THE BEST MECHANICS I'VE EVER DEALT WITH
Norris garage installed my engine in 2019 and it's now 2025 and my 2011 Tahoe is still going strong. Now Norris garage is installing a engine in my daughter Equinox. If you ever need a vehicle worked on take it to Norris Garage you won't regret it. They are so professional and honest and are very good people.
Joe & Larry from Norris' Garage responded on 04/07/2025 12:28 PM

Thank you for your kind review and for allowing us to work on your's and your family's cars.

RB
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Rita B.
West River, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
10
Very professional and extremely competent and knowledgeable.
The service on my 1992 Cadillac Brougham was excellent. Every detail was covered. It was returned to me washed and waxed. Very professional indeed.
Joe & Larry from Norris' Garage responded on 03/31/2025 05:11 AM

Thank you for your kind review.

JP
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Joanne P.
Waldorf, MD
smart fortwo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Fantastic service 👍🏼
Staff is professional and service is outstanding 😃- they are trustworthy 👍🏼
Joe & Larry from Norris' Garage responded on 03/31/2025 05:10 AM

Thank you for your kinda review.

BT
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Barbara T.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
EXCELLENT SERVICES
Norris Garage is number 1 on my list for car services!
Joe & Larry from Norris' Garage responded on 03/31/2025 05:10 AM

Thank you for your kind review and for being a loyal customer

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