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New Era Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(263 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

A New Era in Auto Service is here, now it's time to experience it for yourself! New Era Automotive was founded on the belief that success is measured by the trust and the strength of the relationship between mechanic and client, and the foundation of these relationships is built upon a level of customer service and quality of work that is A New Era in Auto Service is here, now it's time to experience it for yourself! New Era Automotive was founded on the belief that success is measured by the trust and the strength of the relationship between mechanic and client, and the foundation of these relationships is built upon a level of customer service and quality of work that is consistently at its peak. If this describes your ideal auto service, then we invite you to join..the new era. ...more

Categories
Auto Repair, Domestic Auto Repair, Import Auto Repair
Contact
(909) 923-7035

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
760 E Francis St, Ste A Ontario, CA 91761
New Era Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(263 Reviews)

LS
Laif S.
Ontario, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
Category: Service
Spoke with Sarah. She said they're always responsive and prompt with explaining repairs in detail. She say she always has a great experience.
Recommended

BR
Brad R.
Ontario, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2024
verified customerVerified Customer
Category: Service
Spoke with Lindsey. She said she trusts them. They are friendly and trustworthy.
Recommended

RM
Roxy M.
Ontario, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2024
verified customerVerified Customer
Category: Service
Roxy said they were very kind and knowledgeable.
Recommended

TL
Thad L.
Chino, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2024
verified customerVerified Customer
Category: Service
Thad said they did a great job.
Recommended

AG
gravatar
Allan G.
Pomona, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2024
verified customerVerified Customer
10
Thorough diagnostics and addressed the issues that need repair
Reliable and hon st yo what needs to be done

MH
Melody H.
Riverside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/31/2024
verified customerVerified Customer
Category: Service
Melody said she feels like they're honest and answer all her questions.
Recommended

LR
Lily R.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2024
verified customerVerified Customer
Category: Service
Lily said they have great customer service and they're fast. They were excellent working on her vehicle.
Recommended

EC
Eva C.
Ontario, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2024
verified customerVerified Customer
Category: Service
Eva said they are professional and have good service.
Recommended

PS
Phillip S.
Ontario, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2024
verified customerVerified Customer
Category: Service
Phillip said it was good.
Recommended

Verified Customer
Ontario, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2024
verified customerVerified Customer
10
Trustworthy, professional and highly qualified employees
I drive from Orange County to see my mechanic, that says a lot. They are highly trustworthy guys, they explain everything with professionalism and integrity. No refuse to go elsewhere.

SS
Steven S.
Ontario, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2024
verified customerVerified Customer
Category: Service
Steven said they were informative, and open and honest. They explained very well what was going on and what was recommended.
Recommended

LA
gravatar
Larry A.
Ontario, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2024
verified customerVerified Customer
10
Great service. Very honest and dependable .
The mechanics did a great job. I feel that I can drop of my vehicle knowing they will give me an honest quote. Mark even picked me up at home to get my vehicle when they were finished.

TO
Tristynn O.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2024
verified customerVerified Customer
Category: Service
Tristynn said it was overall great service.
Recommended

LN
Lucas N.
Grand Terrace, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2024
verified customerVerified Customer
Category: Service
Lucas said they got his vehicle in and out in a timely manner. He said they let him know of some other issues that might come up and they gave him some options on how to fix some of those issues on his own.
Recommended

SH
Skyler H.
Ontario, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/23/2024
verified customerVerified Customer
Category: Service
Skyler said sometimes it's hard to get appointments, but everyone is nice there. His service went fine and he does recommend them to his family.
Recommended
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