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Neils Express

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(887 Reviews)
76
Write a Review
Schedule Appointment

Score Details

5 stars
84%
4 stars
8%
3 stars
2%
2 stars
1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
76
Net Promoter Score ®

Business Details

About

Neil's Express Automotive Inc is a family owned and operated auto repair and truck repair shop. Located in Alhambra, CA our full service automotive facility prides itself on being the best and providing the best service to our customers. We've always intended for our shop to be a friendly place where you can bring your vehicle and know it Neil's Express Automotive Inc is a family owned and operated auto repair and truck repair shop. Located in Alhambra, CA our full service automotive facility prides itself on being the best and providing the best service to our customers. We've always intended for our shop to be a friendly place where you can bring your vehicle and know it will be fixed right by people that care about you and your safety. ...more

Categories
Car Maintenance, Repair Shop, HVAC
Contact
(626) 284-3214
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Pacific Time (Us & Canada)
700 S Garfield Ave Alhambra, CA 91801-4437
Get Directions
Neils Express' Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(887 Reviews)
Write a Review
Recent Reviews
IB
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IVAN B.
Alhambra, CA
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
I love Neil’s
My neighborhood mechanic they are always so kind and timely with my repairs. I have a few older cars and they get me the deal I need to keep those running
ZL
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ZAW L.
Alhambra, CA
Lexus ES 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Good Job
Good Job
DR
Dali R.
California
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
Category: Service
Dali said they were quick and honest.
Recommended
CD
Colleen D.
California
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
Category: Service
Colleen said she's been there before and they were very pleasant. They were polite and professional, and they didn't treat her poorly. Everything was done very pleasantly and very professionally, and they didn't make her feel awkward.
Recommended
SB
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SALVADOR B.
Alhambra, CA
Mercedes-Benz E-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Fix
Fix my car in one time , excellent & good time , price . 👍
MM
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Melissa M.
Montebello, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
10
28 year customer here
Neils Express Automotive is the Most honest, reliable, quick business you will find. I have been.coming here since my 1st car. My family comes here. Their prices are affordable. They do the job Right the 1st time. Any concerns they help. Its family owned and runned. They have been a staple in our community. They assisted the community when catalytic converters were being stolen. They helped hundreds of families replace the parts stolen. It feels like a family at Neils. Give them a shot, I promise you won't be disappointed.
MM
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MELISSA M.
Monterey Park, CA
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Honest, Fast, Top quality
Excellent service, honest. Fast. Top quality parts and service.
NG
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NANCY G.
Los Angeles, CA
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Best service
Neils is the ONLY automotive repair shop I recommend to EVERYONE! Best customer service, best work on your car! They are friendly and helpful. They don't make a women feel like an idiot because she doesn't understand cars. They don't rob you blind either! Very honest!
MC
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MICHAEL C.
BMW 750Li
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
These are people who care , and provide a great service.
They will help you with car issues from big to small . And are honest with service ,I'm very grateful for them .
LC
Lucia C.
California
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Lucia said they provided great service.
Recommended
VX
Vivian X.
Alhambra, CA
Porsche Cayenne
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Vivian said the service was done well and promptly.
Recommended
GN
Gennesis N.
California
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
Category: Service
Gennesis said their service is very efficient and quick. She added that they are detailed with explaining what her vehicle needs or what services are done to it.
Recommended
JA
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JEFFERY A.
Alhambra, CA
INFINITI Q60
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/07/2025
verified customerVerified Customer
6
New RIMS
The only reason I didn't give you 5 stars,was due to both rims didn't come in today.
Verified Customer
Alhambra, CA
Honda Element
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Best Auto Repair Shop!
Neil’s Express has been a life saver with my car. I can always trust they will be honest and give me the best price around. Rick has been helping me for years and he always goes above and beyond every time I come in! I highly recommend them and you won’t want to go anywhere else!
JO
Joseph O.
La Palma, CA
Kia Niro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
Category: Service
Joseph said they are honest and friendly.
Recommended
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