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National Auto Group

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(551 Reviews)
92
Write a Review
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Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

We here at National Auto Group are dedicated to auto repair and to serving you with quality & value. We have been serving our families, here in the Chicagoland area for many years and enjoy a high level of trust and repeat business from our many customers. This trust we enjoy is earned, one happy customer at a time, and we work very hard We here at National Auto Group are dedicated to auto repair and to serving you with quality & value. We have been serving our families, here in the Chicagoland area for many years and enjoy a high level of trust and repeat business from our many customers. This trust we enjoy is earned, one happy customer at a time, and we work very hard to keep it. ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(773) 293-6066
Visit Website
Closed
Business Hours

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
5740 N Western Ave Chicago, IL 60659
Get Directions
National Auto Group's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(551 Reviews)
Write a Review
Recent Reviews
Verified Customer
Chicago, IL
Toyota Venza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Amazing
Great service and friendly staff
BR
BLANCA R.
Hammond, IN
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Thank you
It was good, because they fixed my car.
JV
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Jose V.
Chicago, IL
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Coolant leak and loose muffler
The most important thing for me is that I can get back on the road as soon as possible. Ricardo gets to my car in a timely manner and with a proper diagnosis he can give me the best scenario for that.
CL
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Crystal L.
Chicago, IL
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Great customer service
Love the service very on point very fast customer service is amazing will recommend to everyone
CO
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Carmen O.
Chicago, IL
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
My review on my experience with national auto group
I love their honesty reasonable prices and best customer service the front desk girl always providing excellent friendly customer service 👏
JV
Jose V.
Chicago, IL
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
Category: Service
Jose said they did a good job.
Recommended
JS
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Juan S.
Chicago, IL
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Jms
Buen serbicio y teatienden amable y precios moderados
Verified Customer
Skokie, IL
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Engine Check
Very quick to fix the issue. Stay in contact with you at all times. The prize is just right.
GB
Gwen B.
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Needed new starter
The young woman at the counter has a very pleasant and helpful demeanor . Everything is explained clearly , the work is done in a timely manner!
NN
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Norma N.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
Trustworthy
Everyone there is so nice and I trust them with my car. I highly recommend them.
JV
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Jose V.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
10
Brake check
I had brakes done at National Auto group and I had them check them to see if they were still working. Turns out they were not and they replaced them because they were still under warranty. They also took care of my coolant levels. I usually do it myself, but I received a low level signal this morning before servicing and they refilled my car with antifreeze.
JV
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Jose V.
Chicago, IL
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Inspect front brakes
I had brakes done here at National auto group and I had them check them to see if they were still working. Turns out they were not and they replaced them because they were still under warranty. They also took care of my coolant levels. I usually do it myself, but I received a low level warning this morning, so they added antifreeze for me. My total cost was $0
CB
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Clarence B.
Chicago, IL
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Excellent work
They called and informed what the problem was with my vehicle. They kept me up to date with everything
They were very personable. I wouldn't hesitate to refer them to anyone who need a car repair!!
DK
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Deteen K.
Chicago, IL
Toyota Venza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Always Quality and Speedy Service
They did a great job and were very helpful. The customer service is always friendly.
EP
Emmanuel P.
Chicago, IL
Toyota Prius c
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Always reliable
The best mechanic service in the city.
Displaying Review 1 - 15 of 551 in total
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