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National Auto Group

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(547 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

We here at National Auto Group are dedicated to auto repair and to serving you with quality & value. We have been serving our families, here in the Chicagoland area for many years and enjoy a high level of trust and repeat business from our many customers. This trust we enjoy is earned, one happy customer at a time, and we work very hard We here at National Auto Group are dedicated to auto repair and to serving you with quality & value. We have been serving our families, here in the Chicagoland area for many years and enjoy a high level of trust and repeat business from our many customers. This trust we enjoy is earned, one happy customer at a time, and we work very hard to keep it. ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(773) 293-6066

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
5740 N Western Ave Chicago, IL 60659
National Auto Group's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(547 Reviews)

CO
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Carmen O.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
My review on my experience with national auto group
I love their honesty reasonable prices and best customer service the front desk girl always providing excellent friendly customer service 👏

JV
Jose V.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
Category: Service
Jose said they did a good job.
Recommended

JS
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Juan S.
Chicago, IL
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Jms
Buen serbicio y teatienden amable y precios moderados

Verified Customer
Skokie, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Engine Check
Very quick to fix the issue. Stay in contact with you at all times. The prize is just right.

GB
Gwen B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Needed new starter
The young woman at the counter has a very pleasant and helpful demeanor . Everything is explained clearly , the work is done in a timely manner!

NN
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Norma N.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
Trustworthy
Everyone there is so nice and I trust them with my car. I highly recommend them.

JV
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Jose V.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
10
Brake check
I had brakes done at National Auto group and I had them check them to see if they were still working. Turns out they were not and they replaced them because they were still under warranty. They also took care of my coolant levels. I usually do it myself, but I received a low level signal this morning before servicing and they refilled my car with antifreeze.

JV
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Jose V.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Inspect front brakes
I had brakes done here at National auto group and I had them check them to see if they were still working. Turns out they were not and they replaced them because they were still under warranty. They also took care of my coolant levels. I usually do it myself, but I received a low level warning this morning, so they added antifreeze for me. My total cost was $0

CB
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Clarence B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Excellent work
They called and informed what the problem was with my vehicle. They kept me up to date with everything
They were very personable. I wouldn't hesitate to refer them to anyone who need a car repair!!

DK
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Deteen K.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Always Quality and Speedy Service
They did a great job and were very helpful. The customer service is always friendly.

EP
Emmanuel P.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Always reliable
The best mechanic service in the city.

Verified Customer
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2025
verified customerVerified Customer
10
Great brake service
Thank you

BW
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Bumbie W.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Services done
Great job

VH
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Varun H.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Quick and Fast
Quick and Fast

MB
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Maureen B.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Fixed tire and tire rods
National auto group is the automotive repair place you dream of finding! Trustworthy, affordable, and excellent service.

Displaying Review 1 - 15 of 547 in total
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