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Napleton Hyundai of Carmel

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2,838 Reviews)
38
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
283
Total ReScores
4.6
ReScore Average
38
Net Promoter Score ®

Business Details

About

Napleton Hyundai of Carmel will provide you service with integrity. We are located in Indianapolis IN. Our Service Center is fully equipped to handle all of your vehicle maintenance needs. Call us today to schedule a visit! Napleton Hyundai of Carmel will provide you service with integrity. We are located in Indianapolis IN. Our Service Center is fully equipped to handle all of your vehicle maintenance needs. Call us today to schedule a visit!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(317) 848-4200

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
4200 East 96th Street Indianapolis, IN 46240
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2,838 Reviews)

BG
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Brian G.
Alexandria, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/20/2024
0
Category: Service
Don’t buy from here unless you want a headache and have a damaged vehicle!!
Bought a new used car and the dealership damaged driver side rear door and don’t want to fix it! Highly recommended NOT buy your next new or new used vehicle from any Napleton dealership!!

BG
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Brian G.
Alexandria, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/07/2024
0
Category: Service
Terrible decision buying my new vehicle from Napleton!!
If you are looking for a dealership that will lie to you and damage your new vehicle come buy your vehicle here! Can’t trust no one at Napleton Auto Group!!

BG
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Brian G.
Alexandria, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/07/2024
0
Category: Service
Terrible decision buying my new vehicle from Napleton!!
If you are looking for a dealership that will lie to you and damage your new vehicle come buy your vehicle here! Can’t trust no one at Napleton Auto Group!!

WB
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WENDY B.
Carmel, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2024
10
Category: Service
Great customer service!
I had a great experience purchasing a new Tucson at Napleton Hyundai. Donntez was an excellent salesperson, extremely patient, and was very knowledgeable about the cars. Tyler and Donntez both gave me a great deal on my trade in. This is our 2nd time buying a car at this dealership - highly recommend.

SA
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Shannon A.
Westfield, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2022
10
Category: Service
Bought escape
Bought a ford escape from Tyler and Jared. Thanks again Napleton

VG
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Vladimir G.
Indianapolis, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2022
10
Category: Service
Very satisficed
Another day I took my Tucson in for an oil change and the tires service. Kevin Pettijohn was as always nice and very helpful, paying all attention to my needs and requirements. I was so happy with his help and the service I was provided. Kevin is the one big reason that I keep coming to this dealership foe all my cars services. Thank you so much, Kevin!!

HB
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Howard B.
South Bend, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2022
10
Category: Service
Bought new gv7
Bought new gv70 from Tyler Schrum thanks again Napleton Hyundai

NI
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Naga I.
Fishers, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2022
10
Category: Service
Bought new Santa fe
Bought a new Santa Fe from Tyler and Rafi thanks Napleton!

SL
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Shannon L.
Brownsburg, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2022
10
Category: Service
Bought elantra n
Bought a new car from Tyler and Jared. Thanks Napleton!

AD
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Aaron D.
Indianapolis, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2022
10
Category: Service
Bought camaro
Bought new Camaro from Tyler. Thanks Napleton!

KM
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Kandace M.
Indianapolis, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2022
10
Category: Service
Bought a Palisade
Thanks Tyler and Napleton for the new vehicle

JO
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Julien O.
Indianapolis, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2022
0
Category: Service
Bought a hybrid
Bought a new hybrid thanks Tyler and Napleton!

CS
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Carol S.
Indianapolis, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2022
10
Category: Service
Bought a Hyundai
Bought my lease out from Paul and Tyler. They did a great job! Thank you!

TS
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Troy S.
Avon, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2022
10
Category: Service
Great customer service
Bought a new gv80 of Tyler and Paul they did a great job thanks again

SF
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Steven F.
Georgetown, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2022
10
Category: Service
Bought a corvette
Tyler was my sales rep bought new corvette very happy thanks Napleton
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