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Mr. Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(696 Reviews)
99
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
99
Net Promoter Score ®

Business Details

About

Family owned and operated for over 20 years serving Berlin and surrounding communities. We do all major and minor repairs and mait. Along with roadside assistance and towing. Family owned and operated for over 20 years serving Berlin and surrounding communities. We do all major and minor repairs and mait. Along with roadside assistance and towing.

Categories
Auto Maintenance, Auto Repair, Towing Service
Contact
(603) 752-6466
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
756 3rd Ave Berlin, NH 03570-1630
Get Directions
Mr. Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(696 Reviews)
Write a Review
Recent Reviews
RB
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RAYMOND B.
Berlin, NH
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
emergency service
Mr Auto is keeping us going with their prompt and convenient service. Much appreciated.
TD
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TOM D.
Berlin, NH
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Excellent customer service, Excellent mechanical work. Pricing Excellent.
Best service, price, mechanical.
DR
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DAVID R.
Berlin, NH
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Replace rear brakes
Great to deal with does excellent work
DC
Donna C.
New Hampshire
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
Category: Service
Donna said they found the problem and got her vehicle fixed. It did not cost her very much money and they were pleasant to work with.
Recommended
PL
Pierre L.
Errol, NH
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
Category: Service
Pierre said they were honest, they worked well and they were good.
Recommended
LM
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LINDA M.
Berlin, NH
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Always keeps me updated with what services are required, and provides detailed estimates.
I like knowing in advance what services are required and an estimate on I will need for money
TC
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Tim C.
Berlin, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
Excellent as always.
I have been bringing .you vehicles to Mr. Auto for many years and will never go anywhere else. Their work is top shelf and I know they always have our best interest in mind. Scheduling is super easy and they always seem to fit me in even in last minute circumstances.

Thank you Mike and team!
RB
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Raymond B.
Errol, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
10
The usual convenient, professional,, accommodating, service.
Great job, as usual. Thanks for getting us in.
TM
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TIM M.
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Oil change/tire rotation
Great service as usual. Thanks guys.
JY
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JESSICA Y.
Berlin, NH
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Keeping Me Safe, Always
Mr.Auto has always been my go to for all my vehicle needs. After 25 years of being a loyal customer they still provide me with the absolute BEST care, making sure I am safe behind the wheel of each vehicle they have serviced for me. From day 1, Richard and Mike welcomed my business and each time greeted me with a joke or two, a happy to see you look, or a simple smile. Not once did I leave there feeling unhappy, if I had questions, they never made me feel stupid. They truly care about each and every one of their customers. I am thankful to have Mike and ALL the staff he employs. Thank you to Mr.Auto for Always Keeping Me Safe on these roadways. It truly means everything to me. Mr. Auto will continue to be the place where I take my vehicles for any/all repairs needed.
DW
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Donna W.
Berlin, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
Fast and friendly
I got there 30 minutes before my appointment, but they took the car in right away and did my inspection immediately. It was ready before my actual appointment was supposed to take place and I got solid recommendations on future maintenance that were spot on. Thanks!
BM
Bernie M.
Berlin, NH
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
Category: Service
Bernie said they do what he asks, there are no complaints, and he is pleased with them.
Recommended
HW
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Howie W.
Gorham, NH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
10
Trustworthy, fair and quick
We've been bringing both of our cars to Mike and company for years. When our older car developed a problem, Mike was able to diagnose it correctly. But it was going to be an expensive repair, so we went elsewhere for a second opinion. Long story short - we should have just trusted our long time repair folks at Mr. Auto and got it done there. We went for a lower priced option, paid a lot of money and when it wasn't completely repaired, they wanted a lot more to do what Mr. Auto originally was going to do. We took it back to Mr. Auto and they fixed the problem. Lesson learned - stay with the trusted good guys - Mr. Auto.
Michael G. from Mr. Auto responded on 03/17/2025 07:01 AM

No worries sir, always welcome a second opinion as we could always miss something,

JS
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JOSH S.
Groveton, NH
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Long Time Customer
I've been a long time customer looking back i believe since 2010, so 15 years, My father was a long time customer as well, that shows the trust I have with Mr Auto working on my vehicles, I've never had a bad experience in the time I've worked with them and Mike and his crew are very knowledgeable and professional when I have the chance to recommend a mechanic i always refer them to Mr Auto, keep up the great work guys and I'll see you at inspection time. Probably sooner because I own a Jeep now lol
AP
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ARTHUR P.
Gorham, NH
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Oil changethere
There great no tassels not a long wait time
Displaying Review 1 - 15 of 696 in total
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