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SureCritic / Monument Street Auto Center
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Monument Street Auto Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,334 Reviews)
86
Write a Review
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Score Details

5 stars
83%
4 stars
11%
3 stars
2%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
2.0
ReScore™ Average
86
Net Promoter Score ®

Business Details

Categories
Contact
(410) 522-3737
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3700 E Monument St. Baltimore, MD 21205
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Monument Street Auto Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,334 Reviews)
Write a Review
Recent Reviews
ML
gravatar
MAX L.
Baltimore, MD
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Honest n Friendly
I have a Fleet of Work Vehicles cars and trucks and vans. Garry and Morgan are the nicest people I’ve ever met in the Auto Repair Business. They always take the time to explain what my vehicles problem is and what my options are…. I never feel like they want to STICK To Me. And that’s rare in their industry. That’s why I keep coming back, and take the time out of a busy day to say thank you… both
George from Monument Street Auto Center responded on 03/26/2025 09:39 AM

We appreciate your kind feedback. It seems Garry and Morgan have mastered the art of auto repair with a personal touch—no sticky situations here!

Service Coupons and Posts
Thanks for the glowing review! We’re here to be your car’s best friend, keeping it happy and healthy just like you.
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Thanks for the kind words! If only fixing your car's AC could cool down our office coffee, right? We appreciate your trust in us!
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We appreciate your dedication to quality! At Monument Street Auto Center, we believe great service is worth its weight in gold.
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Thanks for the kind words! At Monument Street Auto Center, we believe in fixing more than just cars—it's all about fixing mistakes with style.
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Thank you for the kind words! We love all vehicles, young or old—every ride has its charm!
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We're thrilled you enjoyed our service! Our team works hard to keep things running smoothly—just like your car!
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Thank you for the stellar review! ? We're thrilled to hear the alignment was on point and the pricing hit the right note. Your support means the world to us. We can't wait to welcome you back for more auto magic! ?✨ #CustomerAppreciation #AutoCare
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We appreciate the kind words! ?✨ It's great to know that our team, including Gary, is making your experience amazing. We're all about making cars happy (and owners too)! Thanks for spreading the love! ? #MonumentStreetAuto #HappyCars
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Thanks for the stellar review! ? We're glad our oil change team was quick and thorough – we aim to keep you and your car running smoothly. Feel free to pop by anytime for a check-up or a quick tune-up! ?? #AutoCare #QuickService
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Thanks for the stellar review, Andrew! ? We're thrilled you appreciated our prompt response and fantastic customer service. We strive to exceed expectations! ? #CustomerSatisfaction #AutoCare
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? Thank you for the fantastic review! We're delighted to hear that you had a great experience with us. We appreciate your support and look forward to welcoming you back! ?? #CustomerAppreciation #AutoServices
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Sidone! Being called honest and dependable is music to our ears! We're thrilled to have earned your trust. Let's keep the good vibes rolling! ?✨ #FiveStarService #Grateful
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