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Modern Masters

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(115 Reviews)
77
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
4%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
77
Net Promoter Score ®

Business Details

About

Modern Masters in an automotive repair shop in Martinsburg, WV owned and operated by Rusty Baker and Craig Kennedy. Rusty and Craig started Modern Masters with the goal of giving their clients excellent high quality auto-care that doesn't break the bank. Modern Masters in an automotive repair shop in Martinsburg, WV owned and operated by Rusty Baker and Craig Kennedy. Rusty and Craig started Modern Masters with the goal of giving their clients excellent high quality auto-care that doesn't break the bank.

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(240) 707-1642
Visit Website
Closed
Business Hours

Business Hours

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
105 Bedington Rd Martinsburg, WV 25404
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Modern Masters 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(115 Reviews)
Write a Review
Recent Reviews
SW
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STEPHANIE W.
Martinsburg, WV
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Great place
This place is really great. Friendly staff as well
GM
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GREG M.
Falling Waters, WV
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Brakes and more
Recently had my wife's RDX in for all major fluid services and brakes/rotors. They were quick, clean and thorough.

I CANNOT TELL YOU THE LAST TIME I SAW A TECH USING A TORQUE WRENCH ON WHEEL LUGS, THANK YOU!!!!!!!!!!!!!! This is an indication of someone that does things correctly...

I will continue to use them for all of my service needs.
BT
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BEHZAD (BT) T.
Kearneysville, WV
Mercedes-Benz SL-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
2000 Mercedes-Benz SL-Class SL 500 Roadster Convertable Top Diagnostic
We brought in our 2000 Mercedes-Benz SL-Class SL 500 Roadster for a diagnostic on the convertible top. From the start, Rachel and Rusty were very accommodating. Although we ultimately chose not to proceed with the repair, I still recommend this shop for any Mercedes-Benz-related issues.
PM
PAUL M.
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Excellent shop
I have been searching for a shop that is able to do an oil change on my Corvette and I finally found one. The service was outstanding and the customer service rep was very knowledgeable about the different types of vehicles. I plan on using this shop well into the future.
DM
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DENNY M.
Falling Waters, WV
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Great service
Rusty Baker is an excellent mechanic. Really knows his stuff. He really cares about his customers. He even keeps everyone informed on the road conditions.
GW
GLYNIS W.
Martinsburg, WV
Dodge Journey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
There Good
Love there Services Would Twll All An Everyone About Them ..
Verified Customer
Hedgesville, WV
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Vehicle inspection
Highly recommended, exceptional customer service with expertise in our community close to home!.
SA
SAMIHA A.
Toyota Sienna
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/19/2025
verified customerVerified Customer
0
Very bad customer service and experience
Very bad customer service and experience.
I will not be recommend this business to a friend or family member đź‘Ž
AD
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Allison D.
Martinsburg, WV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
10
Fantastic shop
All around great experience! Michelle is amazing to work with, super sweet! My car ended up needing more than we thought and they were kind enough to fix what they could until the rest of the parts came in allowing us to have a second car. Would highly recommend modern masters and would absolutely take my car back to them.
GM
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GREG M.
Falling Waters, WV
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Service with a smile.
From the mechanics to the office manager, everyone is professional, courteous, and gives you service with a smile
BR
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BENJAMIN R.
Mercedes-Benz R350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Fantastic caretakers for my pain in the ass diesel Mercedes
I have a 2010 r350 diesel. I brought my car to modern Masters from Calvert county Maryland because I couldn't find anybody that would help me with my transmission issues. The transmission had a flare going into second gear indicating it was time for a rebuild or a used trans.

My first trip up The team had it and performed some troubleshooting, uncommon maintenance, and reset the adaptations because sometimes that can fix the problem, and is the least expensive/invasive remedy. After driving it for a few weeks it was a little better but the flare was still there. After discussing my options, I decided to have the team put in a used transmission for me.

I brought my car back the second time and, in typical fashion my car did oddball things without any check engine lights or codes. Rusty stayed in contact with me and kept me up to date with what was going on. He was completely honest and worked through the problems until they were solved. (Twice updating me after staying late) It took some patience on my part but I am extremely satisfied with how thorough they were, how friendly they are and the fact that they didn't try to BS me.

I am a fairly hardcore auto hobbyist with trust issues. I have had Audis,Volkswagens, BMWs, and Mercedes cars and rarely employ a mechanic or shop. I've rebuilt over a dozen engines for these cars for myself and friends, and I've never had a vehicle I would describe as "hard to work on" until this one. I really can't say enough how much I appreciate their efforts, their honesty, and their expertise.
DS
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DAVID S.
Hedgesville, WV
Nissan 370Z Roadster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
9
Quick trip for a new exhaust
Great work again by Modern Masters! Got me in & out early enough for me to spend the rest of the day with my fresh new exhaust...Good price for some great work - very happy!
DA
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DOUGLAS A.
Shepherdstown, WV
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Check oil pan and provide cost estimate
The staff and mechanics at Modern Masters were very courteous and professional. They provided expert advice and analysis. I totally trust their assessment and quoted price for needed repairs.
AL
ALTHEA L.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Excellent Service
Extremely kind and welcoming staff. Excellent and fast service and very thoughtful attention to details with outstanding customer service
Verified Customer
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Jeep Wrangler
I couldn’t be more impressed with the service at Modern Masters Garage! They went above and beyond with my Jeep Wrangler. From the moment they received my jeep , the team was professional, knowledgeable, and genuinely passionate about their work. They took the time to explain everything in detail and made sure my Jeep was in top shape before handing it back.

The attention to detail and quality of work were exceptional. They didn’t just fix the issues—I felt like they truly cared about my vehicle’s performance and safety. It’s rare to find such dedication and expertise.

If you’re looking for reliable and over-the-top service, I highly recommend Modern Masters Garage. I wouldn’t trust my Jeep anywhere else! Five stars all the way!
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