Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Verified Customer
It has been a challenge with the pandemic. We weren’t quite sure how to deal with our 2010 Ford Fusion. The engine light went off and praying our car would make it home. It did. I didn’t feel comfortable bringing car to auto shop. However we got connected with Stephanie from Mobile Motive through “next door” (neighborhood app). She sent us “Fred” who is very professional & knowledgeable. We’re happy that we chose MM. I take my hat off to you guys. We wouldn’t have any problems referring or using them to service any of our cars again. We thank you.