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Miranda Auto West

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(417 Reviews)
96
Write a Review
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Score Details

5 stars
95%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(716) 631-5888
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6030 Sheridan Drive Williamsville, NY 14221
Get Directions
Miranda Auto West's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(417 Reviews)
Write a Review
Recent Reviews
JC
Janne C.
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Awesome!
As usual the best customer service ever - even offering shuttle service! Will go there forever -such an awesome family owned business including mom @ the front desk who I’m sure is the boss!

Minimal wait times & they fit you in quickly for any emergency issues - all along making you feel calm & as a single woman I feel comfortable going to them - was a hard transition after divorce having to now take care of all the things my husband used to do w/o feeling I’m getting ripped off etc

He took care of & negotiate any & all cars issues, phones, insurance etc - but my kids recommended Miranda & I haven’t looked back since!
ML
MARY L.
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Super Duper! Tops!
Hi! Don't go anywhere else for your automotive maintenance and repair! Ken, Michelle, and Chris are the greatest!
DM
DAVID M.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Oil change & tire service.
Excellent as always
DB
Doug B.
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Great service without trying to upsell
My first time going to them, original issue was air conditioner not working. They provided a complete inspection of the vehicle, focused on my concerns and gave quick reliable assessment. They informed me of concerns they noticed but didn't try to scare me into getting anything fixed. Upfront, no bs, and great service.
JT
jacqueline t.
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
He always goes above and beyond
I dropped my vehicle off to get the NYS inspection and he replaced my bulb, which was burned out on my turn signal. He always goes above and beyond.
CC
CARL C.
Lincoln MKC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Another great service visit as usual!
Just got an oil change this time. Fast and excellent price as always. My whole family now uses Miranda Auto exclusively.
It’s hard to find honest mechanics.
We will be customers for life.
DM
DEBORAH M.
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Brakes repaired
Amazing care and turn around. Great work and reasonable prices.
MZ
gravatar
MARK Z.
Lockport, NY
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Car inspection
They are quick and efficient, great job!
CP
Cheri P.
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Truck
Always courteous and they contact you to keep you informed. Trustworthy and reliable service.
JL
Jason/Kerri L.
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Trusted service.
Very honest and professional service. Highly recommend.
TL
TAMARIS L.
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Honest and Professional Auto Service Shop
Thank you Ken & Michelle for making me comfortable with leaving my car in your hands. I appreciate your honesty and professionalism. I took a chance when I needed service for my 2011 Nissan a couple years ago. I am happy that I selected your shop from AAA list of approved facilities for auto repairs. I will be a loyal customer for life and will refer everyone I know to you until I feel different. I hope that day never comes.
Verified Customer
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Excellent customer service
Quick appointment after the call, prompt and quality service for your vehicle, front desk staff are very professional, very knowledgeable, very friendly.
DC
DOMANIC C.
Dodge Charger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Excellent
Always professional and reasonable , take all my vehicles to Miranda’s
MA
Mike A.
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Several repairs to a 12 year old truck
They did a nice job for a reasonable price. Ken was very helpful and kept me in the loop as the work was being done I would highly recommend this company for your automotive repairs.
BS
BRIAN S.
Toyota Sequoia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
7
Inspection
Scheduled an inspection and it was done without any surprises.
Displaying Review 1 - 15 of 417 in total
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