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Mike's Auto Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,178 Reviews)
97
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Score Details

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of North Syracuse and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Mike’s Auto Service Center employ today’s latest automotive technology and are equipped to handle We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of North Syracuse and surrounding areas. The quality ASE (Automotive Service Excellence) certified technicians at Mike’s Auto Service Center employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles. ...more

Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(315) 458-1740
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
207 S Bay Rd North Syracuse, NY 13212
Get Directions

Affiliations

Mike's Auto Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,178 Reviews)
Write a Review
Recent Reviews
Verified Customer
Liverpool, NY
Chevrolet Chevy Express
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2024
verified customerVerified Customer
10
Service review comments
The Service was excellent. They fixed the problem and in a timely manner.
JH
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JUDITH H.
Cicero, NY
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2024
verified customerVerified Customer
10
Judy H
Very helpful!! Patiently answered my many questions with clear explanations and pictures of my car’s issues documenting the areas of concern.
Verified Customer
Cicero, NY
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2024
verified customerVerified Customer
10
Great experience!
My family and I have been going to Mike's for years...Friendly and exceptional service. We always trust them with our vehicles.
DH
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DOUGLAS H.
North Syracuse, NY
GMC Sierra 1500 Limited
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/16/2024
verified customerVerified Customer
9
All was great
Everything was great ' service was good and the appointment service lady was nice
KT
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KIRK T.
North Syracuse, NY
Ford Fiesta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2024
verified customerVerified Customer
9
Consistently Good Work
Consistently good work & timely. It’s nice to have a local shop that can get you in for service on the same day or within a few days.
RD
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RALPH D.
North Syracuse, NY
Ram 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2024
verified customerVerified Customer
10
Oil Change
Work completed in a timely manner. Waiting area clean with coffee and TV available.
PK
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PAUL K.
North Syracuse, NY
Subaru Ascent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2024
verified customerVerified Customer
10
great service and professional staff
very professional and pleasant staff.great timing for appts and quality repair.
BM
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BOB M.
North Syracuse, NY
Nissan Frontier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2024
verified customerVerified Customer
10
Great service
Have been a customer for years. They explain the the cost, broke down the cost of parts and labor. Diagnostic test revealed the problem, which was what I thought it might be. Parts were ordered, when the arrived my vehicle was fixed the next day. Great service centerr.
MA
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MARY A.
Baldwinsville, NY
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2024
verified customerVerified Customer
10
Informative and helpful to plan any work to be done in the future.
Informative and helpful to plan work in the future.
TC
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THOMAS C.
Cicero, NY
Ram 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2024
verified customerVerified Customer
10
Just a NYS Inspection, short and sweet
Was in for a NYS Inspection, which was completed quickly. But received an email the next day suggesting that I have the Air Filter changed. Why not just ask me when I'm there, if I would like it changed?
Verified Customer
Central Square, NY
Chevrolet Traverse
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/15/2024
verified customerVerified Customer
7
Communications
I was well informed by the receptionist
The cost of each item and the total cost
Of the work to be done. There was a never a reason why exmaple of why I had
To have a $200 testing done. I knew it
Was a sensor. It was not until I talked to
CJ did I have a better why it was needed.
This explanation was not available at
First, in fact I was not aware that some one who know something about needed
And why. I feel things would have gone
Much easier.
Everyone was pleasant.
Verified Customer
North Syracuse, NY
Nissan Frontier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2024
verified customerVerified Customer
10
good service
Have been going here for years good service
PK
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PAUL K.
North Syracuse, NY
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2024
verified customerVerified Customer
10
Great job
Great jpb and courteos
DS
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DAVID S.
West Monroe, NY
Chevrolet Impala
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/15/2024
verified customerVerified Customer
5
Changes, not for the better
Brought my car in NYSI & Oil change. Was told that tires were needed to pads NYSI. No choices were given for tires (I wanted to stay with Cooper Tires, which I've had good experiences with for nearly 40 years.). General Tire model was quoted, but I've never had a good experience with General tires. Took over 2 hours for tires to arrive. Tires were ridiculously under inflated when car was returned to me. Even at proper inflation, the General summer tires feel like less traction than the worn out. 40,000 mile Cooper snow tires that were replaced. On top of that, I was pressured to pay for an unneeded wheel alignment. Also, the invoice showed being billed for oil & filter, when I had supplied my own Amsoil & filter.
Overall, not a great experience with the new owners.
DS
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DAVE S.
Liverpool, NY
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2024
verified customerVerified Customer
10
Good service continues.
I have used Mikes for years. Recently change of ownership Still good service.
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