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Mike's Auto Works

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(200 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Established in 1960

by Mike Sr and still family run today

come and see new location and display room

we service and maintain all

Cars and Trucks Gas and Diesel

Engines, Transmissions, Brakes, Tires and Alignments

We also will provide you with in house Towing

We are constantly keeping up with technology

to better
Established in 1960

by Mike Sr and still family run today

come and see new location and display room

we service and maintain all

Cars and Trucks Gas and Diesel

Engines, Transmissions, Brakes, Tires and Alignments

We also will provide you with in house Towing

We are constantly keeping up with technology

to better serve our customer with small town

family atmosphere
...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(815) 675-1039

Business Hours

Mon
8:30 AM - 5:00 PM
Tue
8:30 AM - 5:00 PM
Wed
8:30 AM - 5:00 PM
Thu
8:30 AM - 5:00 PM
Fri
8:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2509 Highview st spring grove, IL 60081-8842
Mike's Auto Works' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(200 Reviews)

CH
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Christopher H.
Elgin, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2024
10
Great Service and Solid Advice
I was thinking about buying the limited equipment needed to change my own oil and rotate tires and small things like that. Instead I went to Mikes and used the drop box which was very convenient and the job was done while I was at work. Perfect once again.

PN
Paul N.
Spring Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2020
verified customerVerified Customer
Category: Service
Spoke with Paul's wife. She said they were great, she was happy with their work and prices and she will definitely be back.
Recommended
Mike H. from Mike's Auto Works responded on 12/21/2020 06:06 AM

We Are so glad you were happy with your Visit. This is the reason we do what we do. Thank you for your Business

Mike

RT
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Richard T.
Wonder Lake, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2020
Awesome
This team is always on point. Mike's always treats me right . Highly recommend!!
Recommended
Mike H. from Mike's Auto Works responded on 12/17/2020 09:20 AM

We are Glad to see that you are Happy with our Service. Thank you For your Repeat business

Mike

BF
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Bernadette F.
Spring Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2020
verified customerVerified Customer
Outstanding Service
As usual. Outstanding service, fair price and on time.
Recommended
Mike H. from Mike's Auto Works responded on 12/14/2020 07:32 AM

Thanks for the awesome review, We are Honored to have you as part of the Mikes Auto Works Family

Mike

PF
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Pete F.
Spring Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2020
verified customerVerified Customer
Service, service, service
Excellent service!
Recommended
Mike H. from Mike's Auto Works responded on 12/07/2020 06:49 AM

Thank you for taking the time to write this review, We love our customers AKA Mikes Auto Works Family Members
Mike


DS
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Dawn S.
Spring Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2020
verified customerVerified Customer
Honest and Reliable
Great shop! Honest evaluation and quality work performed on your vehicle.
Recommended
Mike H. from Mike's Auto Works responded on 12/04/2020 06:24 AM

Thank you for the review and for your repeat business, We love our Mikes Auto Works family and are glad your part of it !

Mike

PO
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Paul O.
Spring Grove, IL
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2020
verified customerVerified Customer
The people and service
They diagnosed t problem had it fixed fast no bs. Great place
Recommended
Mike H. from Mike's Auto Works responded on 12/04/2020 06:26 AM

Thank you for taking the time to let us know how we are doing. Thnk you for being part of the Mikes Auto Works Family 

Mike

BA
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Butch A.
Antioch, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2020
Excellent
Very friendly and knowledgeable staff, excellent techs which extensive knowledge. Will continue to have Mike's service all of my vehicles. Thank You
Recommended
Mike H. from Mike's Auto Works responded on 11/30/2020 06:08 AM

Thank you for the repeat business 

Mike

DA
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Dirk A.
Antioch, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2020
verified customerVerified Customer
Excellent
Very friendly, fast service, clean and organized. What a superb servixe
Recommended
Mike H. from Mike's Auto Works responded on 11/30/2020 06:09 AM

 Thank you for being a Loyal Mikes Auto Works Customer

Mike

Verified Customer
Johnsburg, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020
verified customerVerified Customer
Brake fix
They did an amazing job and I was back on the road in no time. Rick was efficient and professional; kept me informed every step of the way.
Recommended
Mike H. from Mike's Auto Works responded on 11/24/2020 10:46 AM

We are glad we were able to help. Thank you so much for being part of the Mikes Auto Works Family

Mike

RS
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Rich S.
Mchenry, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020
verified customerVerified Customer
Great service
Very friendly service , and knowledgeable. Took my vehicle to the dealer and another independent shop in the past . I will be bringing my vehicle back here for future service .
Recommended
Mike H. from Mike's Auto Works responded on 11/24/2020 10:47 AM

Thank you giving us a try. We are glad you are pleased with your Experiance here at Mikes Auto Works. Welcome to the Family 

Mike


Verified Customer
Spring Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
verified customerVerified Customer
Great customer service!
The staff is super friendly and knowledgeable! Great experience!
Recommended
Mike H. from Mike's Auto Works responded on 11/20/2020 02:01 PM

Thank you for taking the time out of your day to write the kind words. We are happy that you chose Mikes for your service today. Welcome to the Mikes Auto Works Family 

Mike
Mike H. from Mike's Auto Works responded on 11/23/2020 08:18 AM

Thank you for choosing Mikes Auto Works, We are glad that you enjoyed your Experiance 

Mike

DA
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Dirk A.
Antioch, IL
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2020
verified customerVerified Customer
Very Polite and Friendly
Very polite & friendly people. Very timely service and excellent work and diagnosis.. Love Mike's
Recommended
Mike H. from Mike's Auto Works responded on 11/20/2020 06:38 AM

Thanks for the Kind works, We are happy to have you as part of the Mikes Auto Works Family 

Mike

FR
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Francisco R.
Spring Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2020
verified customerVerified Customer
Teamwork!
It takes a team to run any business and Jr. Mike's Auto Works is no exception. Mike Jr. has assembled a team of employees that will go to bat for the customer; from the front desk attendants to the garage technicians to the management they all work together to get the customer the best outcome. We were very concerned when we learned we had a faulty part that was rather expensive, but Jr. Mike's stood behind the warranty and went to great lengths to get the car repaired for us at a very reasonable price. We appreciated the effort by the entire team to make this situation a positive outcome for us.
Recommended
Mike H. from Mike's Auto Works responded on 11/16/2020 10:49 AM

We Understnd that the part that failed was no fault of yours or Mikes Auto Works but you are a member of our Family and we always take care of Family. We are glad that you were happy with the out come and look forward to seeing you again soon. 

Mike

DA
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David A.
Lake In The Hills, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2020
verified customerVerified Customer
Helped me out of a jam.
I noticed on Thursday night the wheel bearing in my daughters car had an excessive amount of play. I was in a pinch because I could not get the part for 3 days plus didn’t have the time to get it done by Monday when she went back to work from maternity leave. Rick at Mike’s Auto bailed me out and performed the repairs and returned the car on Friday night. Superb repairs and quick turnaround.
Recommended
Mike H. from Mike's Auto Works responded on 11/16/2020 10:47 AM

Thank ou for taking time out of your day David to post this review. We were Glad we could help. Being in a Pinch is never good . We here at Mikes do what we can to make sure our " Family" Members are back on the road in a timely fashion while still fixing their vehicles right the first time. Hope to See you again soon and thanks again for the Business

Rick

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