business image

Midway Tire and Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,006 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5
3
Total ReScores
5.0
ReScore Average
95
Net Promoter Score ®

Business Details

Contact
(919) 774-1944

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1518 Westover Dr Sanford, NC 27330
Midway Tire and Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,006 Reviews)

GS
gravatar
GERALD S.
Sanford, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Excellent service
Excellent service

JF
JIM F.
Siler City, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Best Shop There Is
Absolutely the best shop for all you truck/car service needs. Have been a customer for 15 years and Craig, Dean, Bobby and the whole crew are just awesome to work with and have the best customer service.
The Team A. from Midway Tire and Auto responded on 06/25/2025 04:35 AM

We're really glad to hear that you've been with us for 15 years—now that's what we call a solid relationship! It's great to know that Craig, Dean, Bobby, and the rest of our team have made your visits enjoyable. We aim to keep those wheels turning smoothly while ensuring our customer service is top-notch. Here's to many more years of keeping your ride happy and healthy!


CG
gravatar
CHERYL G.
Sanford, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Vehicle inspection
Employees are always friendly and very helpful. Very fast service
The Team A. from Midway Tire and Auto responded on 06/20/2025 04:44 AM

We appreciate you taking the time to share your thoughts! It sounds like our team hit the speed limit on service while keeping things friendly. We’re glad you had such a positive experience. If you ever have questions or need assistance in the future, just give us a shout!


DS
DREWERY S.
Sanford, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
9
Great prople
Good people
The Team A. from Midway Tire and Auto responded on 06/17/2025 04:43 AM

We're glad to hear you think we're good people! We like to believe that's the minimum requirement for working in a place like ours. We appreciate your support and look forward to continuing to provide you with solid service. If you need anything in the future, we're just a tire's throw away!


Verified Customer
Sanford, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
Car repair well done
Great job awesome service
The Team A. from Midway Tire and Auto responded on 06/16/2025 04:40 AM

We're glad to hear you had a fantastic experience with us! It seems our team hit the nail on the head this time. If great service were an Olympic sport, we'd certainly be in the running for gold. We're here to keep things rolling smoothly for you anytime you need us.


VM
gravatar
VANESSA M.
Sanford, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
They just great! I use them for all my car problems!
They have always come through for me. Dean is awesome. They are not only nice but professional. They have really worked with me on getting my car back on the road and prices are reasonable.
The Team A. from Midway Tire and Auto responded on 05/30/2025 11:10 AM

We appreciate you taking the time to share your experience! It's great to hear that our team has been able to keep you rolling without any hiccups. Dean might just be our MVP—most valuable person! We're committed to providing professional service at prices that don't make your wallet weep. If there's anything else we can do to keep your car in tip-top shape, just let us know!


SS
SHERELL S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Awesome job!
They did a great job replacing my tires, inspecting my car and changing my oil. Friendly staff! Job well done.
The Team A. from Midway Tire and Auto responded on 05/29/2025 04:47 AM

We appreciate you taking the time to share your experience. It's fantastic to hear that our team was able to replace your tires, inspect your vehicle, and handle that oil change all while keeping the atmosphere friendly. We aim to be your one-stop shop for all things automotive, and it sounds like we hit the mark. 


MB
MARILYN B.
NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Getting an Inspection.
Midway is always courteous and whether they are busy or not they are pretty quick getting me in an out! No complaints!😁
The Team A. from Midway Tire and Auto responded on 05/27/2025 12:56 PM

We appreciate you taking the time to share your experience! It sounds like you’ve discovered our secret to time travel – getting cars in and out swiftly while keeping a smile on our faces. We're glad to hear you’ve had a positive experience with us, and rest assured, we’ll keep the courteous service coming your way.


KD
gravatar
KIM D.
Sanford, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Always accommodating
Thanks again for the great service. Worked me in and was a quick fix.
The Team A. from Midway Tire and Auto responded on 05/23/2025 05:18 AM

We appreciate you taking the time to share your experience. It sounds like our team was on their game with that quick fix! We're always here to keep things rolling smoothly, so don’t hesitate to stop by again if you need us. Safe travels ahead!


JM
JIMMY M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Amazing
First time going to Midway Auto but I will definitely be back!! Super nice staff and helpful. He explained everything to me and I felt very happy with the experience when I left!!
The Team A. from Midway Tire and Auto responded on 05/22/2025 06:29 AM

It's fantastic to hear that your first visit to Midway Auto was such a positive experience! We're glad our staff could make you feel welcome and provide the kind of service that leaves you smiling. There's nothing quite like driving away from a shop with confidence in your vehicle and a happy heart. 


NP
NELSON P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Service
Staff was professional and courteous! Staff kept me informed about the part that ordered for my vehicle! Would recommend to others for service of their vehicle!
The Team A. from Midway Tire and Auto responded on 05/16/2025 12:38 PM

We're glad to hear you had a great experience with our professional and courteous staff! Keeping you informed about your vehicle's parts is what we aim for – it’s all part of our master plan to make car care as enjoyable as a Sunday drive. Your recommendation means the world to us! 


TS
gravatar
TIMOTHY S.
Sanford, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
State Inspection
As usual, service was fast and done with courteous staff. Easy to get in and get the inspection done.
The Team A. from Midway Tire and Auto responded on 05/16/2025 05:01 AM

We really appreciate your feedback! Nothing makes our day like hearing that you had a smooth experience. Our team works hard to keep things running like a well-oiled machine.


TL
gravatar
TOM L.
Sanford, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Just an inspection for the state
As usual it was quick and service with a smile great work guys thanks
The Team A. from Midway Tire and Auto responded on 05/14/2025 08:18 AM

We're glad to hear that your experience was quick and cheerful! It’s always our goal to keep things moving efficiently while wearing our best smiles. We appreciate your support and look forward to continuing to provide great service. In the meantime, we’ll keep sharpening our skills and our grins!


KM
gravatar
KENNY M.
Sanford, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Quick service. Highly recommend.
Great service.
The Team A. from Midway Tire and Auto responded on 05/09/2025 11:52 AM

We appreciate you taking the time to share your experience with us! Great service is what we aim for, and it sounds like we hit the mark. If there's anything else we can do to keep those good vibes rolling, just let us know!


JS
JESSICA S.
Sanford, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Excellent Service
I’ve been getting my car serviced here for years, with no complaints, only praise. I’ve never had to return my car related to poor service and the prices are always affordable!
The Team A. from Midway Tire and Auto responded on 05/09/2025 07:41 AM

We appreciate your loyalty over the years! It sounds like your car has been living the good life with us. Affordable pricing and top-notch service are our secret ingredients for ensuring your wheels keep turning smoothly. If you need anything else, just give us a holler—we're always here to help keep your car in tip-top shape!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.