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Verified Customer
Instead, a full diagnostic was performed, which I was charged $90 for. The results showed the same O2 sensor code that was previously pulled at O’Reilly’s, along with an additional code for the catalytic converter. While I understand and respect the shop’s thoroughness, I left feeling like my original request—to replace the O2 sensor—was overlooked.
It was also concerning that the recommendation to replace the entire system was mentioned before any testing was even done, which made it feel as though my concerns and urgency weren’t fully taken into account. I may need further repairs in the future, but my goal today was to address the immediate issue related to the O2 sensor and the check engine light along with having it inspected for registration purposes.
Overall, I left disappointed, as I did not get the resolution I came in for, and now I’m still unable to renew my tag on time.